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Published on
Banco Santander integra todos sus
canales de atención al cliente en su nuevo Customer VoiceLab, incluido Twitter
■ La puesta en marcha del centro en Cantabria representa un salto cualitativo diferencial respecto de los contact center tradicionales
■ El nivel de calidad de servicio en la nueva cuenta @santander_es será equiparable al de los canales tradicionales: teléfono, correo electrónico, y formularios online
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