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How to Create a Culture of Feedback (and Why You Should)

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While doing an annual employee review is great, once-a-year feedback is not enough. According to a 2019 study by Gallup, employees are 2.7 times more likely to be engaged in their jobs and 3 times more likely to do "outstanding" work when when they receive regular, weekly feedback. Your employees want to hear from their managers! But how do you get managers into the habit of giving regular feedback?

Join Jack Altman from Lattice and Liz Weber from Weber Business Services as they teach you how to create a culture of feedback at your organization and show you why a culture of feedback is so essential.

Published in: Recruiting & HR
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How to Create a Culture of Feedback (and Why You Should)

  1. 1. Agenda Misconceptions around feedback Why should managers care? Feedback and your talent pool Feedback builds employee engagement Feedback as a recognition strategy Feedback promotes employee retention Closing remarks
  2. 2. bamboohr.com lattice.com Jack Altman Founder and CEO Lattice Liz Weber President Weber Business Services, LLC
  3. 3. bamboohr.com lattice.com There are a lot of misconceptions about feedback. ● Any feedback is better than no feedback ● You can always learn something from the feedback you receive ● Ensure all feedback is given before a formal performance review ● Only managers should provide feedback ● Always use the sandwich approach: Good news, bad news, good news
  4. 4. bamboohr.com lattice.com Effective feedback supports: 1. Candidate attraction 2. Employee Engagement 3. Employee Recognition 4. Employee Retention Why Managers Should Care . . . Effective feedback supports positive organizational culture!
  5. 5. Feedback and Candidate Attraction Why are we talking about feedback and recruitment? Where do they overlap?
  6. 6. bamboohr.com lattice.com Feedback and Promoting Candidate Attraction
  7. 7. bamboohr.com lattice.com ● Brand awareness in the marketplace ● Interviewer Branding ● Training Feedback and Promoting Candidate Attraction
  8. 8. Feedback and Employee Engagement How can you use feedback to improve employee morale?
  9. 9. When employees are heard, they feel valued.
  10. 10. Feedback is an investment in employee growth.
  11. 11. bamboohr.com lattice.com Maximize Engagement with a Well-Rounded Feedback Culture Supporters Challengers
  12. 12. bamboohr.com lattice.com Managers set the precedent for feedback culture.
  13. 13. bamboohr.com lattice.com Executives keep managers accountable
  14. 14. bamboohr.com lattice.com Make feedback a habit. ● Structured Feedback Days ● Feedback Tools ● Regular 1:1 Meeting ● Performance Reviews
  15. 15. Feedback and Recognition & Rewards How does a feedback culture fit into the benefits of working for your company?
  16. 16. bamboohr.com lattice.com ● Raises & Bonuses ● Public Praise ● Intentional, Specific Notes Recognition comes in many forms.
  17. 17. bamboohr.com lattice.com ● Raises & Bonuses ● Public Praise ● Intentional, Specific Notes ● Effective Feedback Recognition comes in many forms.
  18. 18. Feedback is the reward your employees want.
  19. 19. bamboohr.com lattice.com “Part of being an adult is being able to hear the truth. And the corollary is that you owe the adults you hire the truth. That is actually what they want most from you.” - Patty McCord, Author Powerful
  20. 20. bamboohr.com lattice.com 1. Personal Growth 2. Company Values 3. Team Goals Tie feedback to the big picture.
  21. 21. Praise overload exists. Be intentional about your feedback.
  22. 22. Feedback and Employee Retention Why do employees stay at one company versus another?
  23. 23. bamboohr.com lattice.com When employees feel valued, you create real company value.
  24. 24. bamboohr.com lattice.com “Few things offer greater return on investment than praise.” - Bill Walsh, Coach & Author The Score Takes Care of Itself: My Philosophy of Leadership
  25. 25. bamboohr.com lattice.com As your company grows, make sure your employees grow with you.
  26. 26. When your employees are valued, they stay. When your employees are heard, they feel valued...
  27. 27. Key Takeaways
  28. 28. bamboohr.com lattice.com Questions?
  29. 29. bamboohr.com lattice.com Thank you! Follow BambooHR and Lattice on social media: bamboohr.com/blog | lattice.com/blog

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