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‘Good Enough’
Applying a Holistic Approach for Practical,
Systematic Collection Assessment
Madeline Kelly
Head, Collection Development
George Mason University Libraries
Agenda
Collection assessment basics
Obstacles to collection assessment
Holistic or “good enough” assessment: what is it?
Holistic assessment @ Mason
Successes
Questions
Collection Assessment Basics
Goals of Assessment
Collection Assessment Basics
Goals of Assessment
space savings
accreditation
showing ROI
cost savings
identifying
strengths
identifying
gaps
Collection Assessment Basics
Tools & Methods
Collection Assessment Basics
Tools & Methods
list-checking
quantity
citation
analysis
user
responses
external
standards
usage
analysis
Barriers to Systematic Assessment
Barriers to Systematic Assessment
STAFF
Barriers to Systematic Assessment
STAFF TIME
Barriers to Systematic Assessment
STAFF TIME
TOOLS
Barriers to Systematic Assessment
STAFF TIME
TURNOVER TOOLS
Barriers to Systematic Assessment
STAFF TIME
TURNOVER TOOLS
SCOPE
The Holistic Approach
The Holistic Approach
Multi-tool approach
Snapshot of each subject area
Big picture perspective
The Holistic Approach
Emphasis is on usable results, not
perfect results
Multi-tool approach
Snapshot of each subject area
Big picture perspective
Benefits of Good Enough
Flexible
Benefits of Good Enough
Flexible
Manageable
Benefits of Good Enough
Flexible
Manageable
Sustainable
Holistic Assessment @ Mason
Key aspects of our approach:
Subject-specific assessments
Tiered portfolio of tools
Consistency
Subject-Specific Approach
One subject at a time
Minimal burden on subject librarians
Opportunity to revise procedures
The Tools & Structure
The Tools & Structure
Bowker Book Analysis – Review of reputable bibliographies – OCLC
Collection Evaluation comparison to peers – WorldCat – HathiTrust –
Outstanding Academic Titles – Review of peer databases – Modified
Brief Test – Sustainable Collection Services unique titles
The Tools & Structure
Bowker Book Analysis – Review of reputable bibliographies – OCLC
Collection Evaluation comparison to peers – WorldCat – HathiTrust –
Outstanding Academic Titles – Review of peer databases – Modified
Brief Test – Sustainable Collection Services unique titles
ILL statistics – Citation analysis of key journals
– E-journal usage – Database usage – Survey
of faculty – Survey of graduate students
The Tools & Structure
Bowker Book Analysis – Review of reputable bibliographies – OCLC
Collection Evaluation comparison to peers – WorldCat – HathiTrust –
Outstanding Academic Titles – Review of peer databases – Modified
Brief Test – Sustainable Collection Services unique titles
ILL statistics – Citation analysis of key journals
– E-journal usage – Database usage – Survey
of faculty – Survey of graduate students
Citation analysis of
monographs –
Accreditation
guidelines
A Consistent Process
A Consistent Process
standardized
procedures, document
formatting, and file
names
A Consistent Process
standardized
procedures, document
formatting, and file
names
detailed
documentation
A Consistent Process
standardized
procedures, document
formatting, and file
names
detailed
documentation
cycle of assessment
and revision
Results @ Mason
Results @ Mason
Seven complete, three in progress
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Acceptable pace
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Acceptable pace
Concise final reports
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Acceptable pace
Lots of usable data
Concise final reports
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Acceptable pace
Lots of usable data
Gradually accumulating results
Concise final reports
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Acceptable pace
Lots of usable data
Gradually accumulating results
Success in revising procedures
Concise final reports
Results @ Mason
Seven complete, three in progress
Reasonable amount of staff time
Acceptable pace
Lots of usable data
Gradually accumulating results
Success in revising procedures
Accommodates turnover
Concise final reports
Barriers Revisited
STAFF TIME
TURNOVER TOOLS
SCOPE
Barriers Revisited
STAFF TIME
TURNOVER TOOLS
SCOPE
Requires 1 FTE
Low burden on
subject librarians
Statistical
expertise not
required
Barriers Revisited
STAFF TIME
TURNOVER TOOLS
SCOPE
Requires 1 FTE
Low burden on
subject librarians
Statistical
expertise not
required
Completed 3
during pilot year
On track to
complete 10 in
second year
Pace accelerating
Barriers Revisited
STAFF TIME
TURNOVER TOOLS
SCOPE
Requires 1 FTE
Low burden on
subject librarians
Statistical
expertise not
required
Completed 3
during pilot year
On track to
complete 10 in
second year
Pace accelerating
Multiple tools
allow for
“triangulation”
Problematic tools
can be dropped
Barriers Revisited
STAFF TIME
TURNOVER TOOLS
SCOPE
Requires 1 FTE
Low burden on
subject librarians
Statistical
expertise not
required
Completed 3
during pilot year
On track to
complete 10 in
second year
Pace accelerating
Assessment
Manual complete
Replaced full-time
staff with
Graduate Assistant
successfully
Multiple tools
allow for
“triangulation”
Problematic tools
can be dropped
Barriers Revisited
STAFF TIME
TURNOVER TOOLS
SCOPE
Requires 1 FTE
Low burden on
subject librarians
Statistical
expertise not
required
Completed 3
during pilot year
On track to
complete 10 in
second year
Pace accelerating
Assessment
Manual complete
Replaced full-time
staff with
Graduate Assistant
successfully
Multiple tools
allow for
“triangulation”
Problematic tools
can be dropped
Each subject is a
manageable chunk
Key subject areas can be
prioritized
Goals can be adjusted
over time
No pressure for each
tool to be perfect
Bottom Line
Bottom Line
There are still adjustments
we want to make
Bottom Line
There are still adjustments
we want to make
but the methodology
allows for that
Bottom Line
There are still adjustments
we want to make
but the methodology
allows for that
and we are getting in the
habit of viewing our
collections more critically.
Thank you!
I’m happy to answer any
questions now or via e-mail.
I’m also happy to share portions
of our methodology, templates,
and documentation with those
who are interested in the
holistic approach.

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NISO Apr 29 Virtual Conference: ‘Good Enough’: Applying a Holistic Approach for Practical, Systematic Collection Assessment Madeline Kelly, Head of Collection Development, University Libraries, George Mason University

  • 1. ‘Good Enough’ Applying a Holistic Approach for Practical, Systematic Collection Assessment Madeline Kelly Head, Collection Development George Mason University Libraries
  • 2. Agenda Collection assessment basics Obstacles to collection assessment Holistic or “good enough” assessment: what is it? Holistic assessment @ Mason Successes Questions
  • 4. Collection Assessment Basics Goals of Assessment space savings accreditation showing ROI cost savings identifying strengths identifying gaps
  • 6. Collection Assessment Basics Tools & Methods list-checking quantity citation analysis user responses external standards usage analysis
  • 8. Barriers to Systematic Assessment STAFF
  • 9. Barriers to Systematic Assessment STAFF TIME
  • 10. Barriers to Systematic Assessment STAFF TIME TOOLS
  • 11. Barriers to Systematic Assessment STAFF TIME TURNOVER TOOLS
  • 12. Barriers to Systematic Assessment STAFF TIME TURNOVER TOOLS SCOPE
  • 14. The Holistic Approach Multi-tool approach Snapshot of each subject area Big picture perspective
  • 15. The Holistic Approach Emphasis is on usable results, not perfect results Multi-tool approach Snapshot of each subject area Big picture perspective
  • 16. Benefits of Good Enough Flexible
  • 17. Benefits of Good Enough Flexible Manageable
  • 18. Benefits of Good Enough Flexible Manageable Sustainable
  • 19. Holistic Assessment @ Mason Key aspects of our approach: Subject-specific assessments Tiered portfolio of tools Consistency
  • 20. Subject-Specific Approach One subject at a time Minimal burden on subject librarians Opportunity to revise procedures
  • 21. The Tools & Structure
  • 22. The Tools & Structure Bowker Book Analysis – Review of reputable bibliographies – OCLC Collection Evaluation comparison to peers – WorldCat – HathiTrust – Outstanding Academic Titles – Review of peer databases – Modified Brief Test – Sustainable Collection Services unique titles
  • 23. The Tools & Structure Bowker Book Analysis – Review of reputable bibliographies – OCLC Collection Evaluation comparison to peers – WorldCat – HathiTrust – Outstanding Academic Titles – Review of peer databases – Modified Brief Test – Sustainable Collection Services unique titles ILL statistics – Citation analysis of key journals – E-journal usage – Database usage – Survey of faculty – Survey of graduate students
  • 24. The Tools & Structure Bowker Book Analysis – Review of reputable bibliographies – OCLC Collection Evaluation comparison to peers – WorldCat – HathiTrust – Outstanding Academic Titles – Review of peer databases – Modified Brief Test – Sustainable Collection Services unique titles ILL statistics – Citation analysis of key journals – E-journal usage – Database usage – Survey of faculty – Survey of graduate students Citation analysis of monographs – Accreditation guidelines
  • 26. A Consistent Process standardized procedures, document formatting, and file names
  • 27. A Consistent Process standardized procedures, document formatting, and file names detailed documentation
  • 28. A Consistent Process standardized procedures, document formatting, and file names detailed documentation cycle of assessment and revision
  • 30. Results @ Mason Seven complete, three in progress
  • 31. Results @ Mason Seven complete, three in progress Reasonable amount of staff time
  • 32. Results @ Mason Seven complete, three in progress Reasonable amount of staff time Acceptable pace
  • 33. Results @ Mason Seven complete, three in progress Reasonable amount of staff time Acceptable pace Concise final reports
  • 34. Results @ Mason Seven complete, three in progress Reasonable amount of staff time Acceptable pace Lots of usable data Concise final reports
  • 35. Results @ Mason Seven complete, three in progress Reasonable amount of staff time Acceptable pace Lots of usable data Gradually accumulating results Concise final reports
  • 36. Results @ Mason Seven complete, three in progress Reasonable amount of staff time Acceptable pace Lots of usable data Gradually accumulating results Success in revising procedures Concise final reports
  • 37. Results @ Mason Seven complete, three in progress Reasonable amount of staff time Acceptable pace Lots of usable data Gradually accumulating results Success in revising procedures Accommodates turnover Concise final reports
  • 39. Barriers Revisited STAFF TIME TURNOVER TOOLS SCOPE Requires 1 FTE Low burden on subject librarians Statistical expertise not required
  • 40. Barriers Revisited STAFF TIME TURNOVER TOOLS SCOPE Requires 1 FTE Low burden on subject librarians Statistical expertise not required Completed 3 during pilot year On track to complete 10 in second year Pace accelerating
  • 41. Barriers Revisited STAFF TIME TURNOVER TOOLS SCOPE Requires 1 FTE Low burden on subject librarians Statistical expertise not required Completed 3 during pilot year On track to complete 10 in second year Pace accelerating Multiple tools allow for “triangulation” Problematic tools can be dropped
  • 42. Barriers Revisited STAFF TIME TURNOVER TOOLS SCOPE Requires 1 FTE Low burden on subject librarians Statistical expertise not required Completed 3 during pilot year On track to complete 10 in second year Pace accelerating Assessment Manual complete Replaced full-time staff with Graduate Assistant successfully Multiple tools allow for “triangulation” Problematic tools can be dropped
  • 43. Barriers Revisited STAFF TIME TURNOVER TOOLS SCOPE Requires 1 FTE Low burden on subject librarians Statistical expertise not required Completed 3 during pilot year On track to complete 10 in second year Pace accelerating Assessment Manual complete Replaced full-time staff with Graduate Assistant successfully Multiple tools allow for “triangulation” Problematic tools can be dropped Each subject is a manageable chunk Key subject areas can be prioritized Goals can be adjusted over time No pressure for each tool to be perfect
  • 45. Bottom Line There are still adjustments we want to make
  • 46. Bottom Line There are still adjustments we want to make but the methodology allows for that
  • 47. Bottom Line There are still adjustments we want to make but the methodology allows for that and we are getting in the habit of viewing our collections more critically.
  • 48. Thank you! I’m happy to answer any questions now or via e-mail. I’m also happy to share portions of our methodology, templates, and documentation with those who are interested in the holistic approach.