Business etiquettes PPT BUSINESS COMMUNICATION MBA

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Business etiquettes PPT BUSINESS COMMUNICATION MBA

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Business etiquettes PPT BUSINESS COMMUNICATION MBA

  1. 1. Business Etiquettes Presented By:- BABASAB PATIL 4/10/2013 Babasabpatilfreepptmba.com
  2. 2. BUSINESS ETIQUETTES Meaning: The word etiquette means conventional rules of social behaviour or professional conduct. The successful professional knows how to conduct themselves at company meeting, parties and dinner. In an organization, our basic concern is to create a smooth work environment where each person helps the others to carry on their jobs with ease. 4/10/2013 Babasabpatilfreepptmba.com
  3. 3. Basic rules of etiquettes • Introduction • Telephone calls • Business dining • Interaction with foreign clients • Inter personal business etiquette 4/10/2013 Babasabpatilfreepptmba.com
  4. 4. • Introduction: As a norm of business etiquette and the first step towards cordial business transaction, people greet each other by starting their full names and position at very outset. Speak your name slowly and clearly. As mentioned, personal names sound unfamiliar. Therefore, they should be articulated as distinctly as possible and also handshake must be accompanied by eye contact and as gentle smile. 4/10/2013 Babasabpatilfreepptmba.com
  5. 5. • Telephone calls: A clear and complete introduction of each person, members of visiting party, and host party , makes everyone feel relaxed and creates a congenial atmosphere for the meeting. Handling business calls,requires awareness of our unconscious action . 4/10/2013 Babasabpatilfreepptmba.com
  6. 6. • Business dining: business meals can be with colleagues or client at some occasions like festivals, religious ceremonies,weddings or birth day parties. At such occasions , we should fallow the cultural norms which set the unwritten rules of behavior as member of company. 4/10/2013 Babasabpatilfreepptmba.com
  7. 7. • Interaction with foreign clients: In business, foreign visitors should not be allowed to feel like a stronger in other countries. We generally believe that when we visit abroad we should behave according to the business norms and etiquette of the place. Respecting cultural needs, religious beliefs and other attitude of the foreign visitors will go a4/10/2013 Babasabpatilfreepptmba.com
  8. 8. • Interpersonal business etiquette: Individuals represent companies. The norms for interpersonal behavior apply also to company to company behavior. Feel proud of your organization’s achievements. Keep yourself fully informed of the new developments and better prospects for the company. 4/10/2013 Babasabpatilfreepptmba.com

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