Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                  WORKS.Research methodology:METHO...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                  WORKS.1) The company increase it...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.INDUSTRY PROFILEMANU...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.castings in the worl...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                       WORKS.and committed to know...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                         WORKS.        In fact, AI...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                         WORKS.    MAIN MANUFACTUR...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.                    ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                 WORKS.Sl. No            Customer ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                       WORKS.Components for Diesel...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.MAIN FEATURES OF THE...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                     WORKS.   To adopt continuous...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.     Finance depart...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                    WORKS.                        ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                          WORKS.projections made t...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                         WORKS.5. Recruitment Proc...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                         WORKS.   7.Travel Reimbur...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                       WORKS.  10.APPOINTMENT AUTH...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.       the HRD-dept....
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                         WORKS.3. In-house/outstat...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                          WORKS.       appraises t...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                         WORKS.c. The appraiser sh...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.a) Canteen Services:...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                       WORKS.h) Group Insurance:Gr...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                      WORKS.           Report by ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.        3. ENVIRONME...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.   Ensure availabil...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON         CATEGORY OF                WORKS.Sl.No.                  ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                           WORKS.         Employee...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                       WORKS.                     ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                 WORKS.   New task buy: Is the mo...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                               WORKS.   Geographic concentration ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                WORKS.  PHASE -3: Description of t...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                               WORKS.       Exper...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                            WORKS.     information...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                   WORKS.CompanyName    ContactPer...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                                WORKS.We would lik...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                     WORKS.  1) Finding the types ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                            WORKS.                     - Data coll...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                  WORKS.                   AND    ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                              WORKS.Interpretation:From graph come...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                            WORKS.   No   27.3%                   ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                      WORKS.                      ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                          WORKS.body and trasmissi...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                          WORKS.iron,27% companies...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                      WORKS.delivery capabilities ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                 WORKS.selection of suppliers and ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                        WORKS.From the above graph...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                WORKS.    Missing    9.1%         ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                WORKS. Chi-Square Tests           ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                              WORKS.       capabilities are       ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                        WORKS.          FINDINGSBABASAB PATIL     ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                              WORKS.Findings:  •   From the study ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                           WORKS.Suggestions:   The company incre...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                            WORKS.                     CONCLUSION ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                    WORKS.               Annexure ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                   WORKS.  3. Since from how many ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                     WORKS.             Below 1 yr...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                                  WORKS.  15.What is your average ...
ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON                           WORKS.  • WEB SITES:  • Www. Ashok iron...
Upcoming SlideShare
Loading in …5
×

Analyzing the performance of the suppliers of aiw @ mba project report marketing

1,277 views

Published on

Analyzing the performance of the suppliers of aiw @ mba project report marketing

Published in: Business
  • Be the first to comment

Analyzing the performance of the suppliers of aiw @ mba project report marketing

  1. 1. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.Research methodology:METHODOLOGY:  Primary Data: - Questionnaire - E-mail and pilot surveyMARKET REASERCH: • Secondary Data: - Data collection method • Hypothesis analysis: - Chi-square testLIMITATIONS OF THE STUDY: Sample size: 44 samples Sampling area: Already existing industrialcustomers.Findings:From the study it is clear that the purchase department is the majorinfluencer and also the decision maker of the Industrial buying, so therelationship with the members of the management will yield better sales forthe company. Hence this leads the buyer to be Brand Loyal. The companiesare into more of straight Rebuy which means the Industrial buyers arebrand loyal. Industrial buyers concentrate more on Price, Product quality andDelivery but some of the bulk buyers also include credit period as anaverage important factor for buying.Suggestions:BABASAB PATIL Page 1
  2. 2. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.1) The company increase its credit period the list of the consumers will alsoincrease.2) Company should target the small scale auto body building industries also,through this they can increase their sales turnover.3) There is more demand for the company castings so that company shouldincrease its production rate. INDUSTRY PROFILEBABASAB PATIL Page 2
  3. 3. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.INDUSTRY PROFILEMANUFACTURING OF CASTINGS IN INDIA: The foundry sector is well recognized as one of the supporting industries for themachinery and the Automobile industry. With the recent remarkable economicdevelopment in Asia, the production of castings as part of process materials in everyengineering industry has been increased; that of the Asian area is the highest in the world.However the production of castings per capita is only 8.2 kg which is lower than worldaverage than 13.6, this fact shows that the production of castings will surely to increasealong with an economic growth not only in the Asian area, but also in developingcountries.PRODUCTION OF CAST IRON AND ENERGY CONSUMPTION: The term Cast Iron is a general term for "Grey cast iron" and "Spheroid graphitecast iron castings". Since cast iron is easy to manufacture and its manufacturing cost islow and besides it has various physical and chemical properties, it is used in large amountin metal products in almost all areas of industries. The annual production of cast ironBABASAB PATIL Page 3
  4. 4. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.castings in the world is over 50 million tons. Grey iron castings are differentiated fromgood cast ability abrasion resistance, damping capacity, corrosion resistance, machiningability etc., they have been produced the largest among all sorts of castings. It formsabout 75% of the total production of cast iron. Spheroidal graphite cast iron is superior toGrey cast iron, statistically it is usually excluded from cast iron. Since malleable ironcastings has to be treated in the process of its manufacturing for long hours at hightemperature in order to improve the mechanical parts, a large amount is to be consumed;the rate of energy consumed per tone of malleable cast iron is four or more times of castiron. Therefore malleable cast iron is replaced with spheroidal graphite cast iron and itsproduction has remarkably decreased.COMPANY PROFILEABOUT US Ashok Iron Works Pvt. Ltd was established during the year 1974 with acommitment to offer world-class quality castings. Over the years, the company hasemerged as a industrial conglomerate. Today it is being ranked as one of the top 5foundries in India. The company has two large foundries and six machining division tosupport the activities. Under the expansion program, one of the biggest foundries is undercommissioning stage. The steady and phenomenal growth of Ashok Iron Group over aperiod of 25 years is not merely an incident, but it is a result of the determination andforesight of founders  Shri Ashok. S. Humbarwadi  Shri Vasudev. P. Hanji Since its inception the vision of Ashok Iron Group is to ensure dominant presencein the core sector industries which are critical for a growing economy in India and isenhancing and maintaining its strength that it is one of the best global scenario of foundrybusiness. This requires building an organization. Committed to the pursuit of excellenceBABASAB PATIL Page 4
  5. 5. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.and committed to knowledge integration and continuous learning /up gradation/improvement. The activities of the company are oriented around the axis of innovationworld class technology and continuous improvement in capacity and quality. AIW, has always firm believer in the philosophy to achieve excellence in the fieldof foundry, Today, AIW is one of the largest jobbing foundries grey cast iron required forautomobile industry, farm equipment industry and diesel engines industry. Over the last 3decade since 1974 the Group has established the record of successful evolution. As aPioneering vision and Powerful drive to change ahead of India finest and most integratedjobbing foundries. Located at Belgaum 500 Km South of Mumbai, and 150 Km fromGoa, The AIW Group Has Foundries and Machine Shop that add value, by machiningover 60% of the casting manufactured to fully finished condition.As we enter the new millennium, the world has woken to the reality of immutablechange, where world class performance, driven by a powerful vision, truly speaks thelanguage of quality, technology, and service everyday, were adding value by anticipatingchange marks the winners and leaves those who fear change in the pages of a fastforgotten history.We, at AIW, have always firmly believed in this philosophy to achieve excellence in thefield of foundry industry. Today, AIW is one of the largest jobbing foundries producingGrey Iron Castings required for Automobile. Farm Equipment Sector & Diesel EnginesIndustry. Over the last three decades since 1974, when the Group was established, the sagaof the AIW Group is a record of successful evolution. As pioneering vision and powerfuldrive to change ahead of the times, has pushed the Group to become one of Indias finestand most integrated jobbing foundries. Located at Belgaum, 500 Kilometers south ofMumbai, and 150 Kilometers from Goa, the AIW Group has foundries and machineshops that add value, by machining over 60% of the castings manufactured to fullyfinished condition.BABASAB PATIL Page 5
  6. 6. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. In fact, AIW is one of the very few foundries, which is QS-9000 certified. Drivenby a team, fully committed to technological and service excellence, the AIW Group is allset to continue its ongoing quest for excellence. The Groups Vision, Mission and Quality Policy truly reflect Groups commitmentto become one of the best foundries Group in the global arena.VISION: We are committed to serve the interests of all our stakeholders by being andmaintaining our position at the top in India and be one of the best in the global scenarioof foundry business with an exceptional moral and business ethics.MISSION: To develop expertise in technology of machining of various components tosupport the Foundry business and be able to be a global supplier of finished components.QUALITY POLICY: To aim at our customers delight by exceeding his expectations through anexceptional blend of quality-cost-delivery of our products and service that we provide.THE COMPANY Ashok Iron Works Pvt. Ltd is established during the year 1974 with acommitment to offer world class Quality castings. Over years, the company has increasedits production with a modest capacity of 50 MT per month to 1500 MT per months andemerged as a leading Industrial conglomerate. Today it is ranked as one of the top 5jobbing Foundries in India. The company is having two large foundries and sixMachinery divisions to support the activities.BABASAB PATIL Page 6
  7. 7. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. MAIN MANUFACTURING ACTIVITIES  Producing of castings weighing from 20 Kgs to 3000 Kgs.  Machining of castings, components / crank hafts, selected LC Engine components and sub assemblies, for diesel engines, Tractors and Automobile Industries in India and around the world. STRENGTHS OF THE COMPANY  Supply of components in fully machined condition, there by saving substantial total cost of ownership,  In-house capability of building, machines, jigs and fitness required for machining of components.  Highly qualified trained workforce. PLANT PROFILESL. DETAILS PLANT I PLANT IINo. 689/1, Udyambag Machhe Industrial Estate,1 Location of the plant Belgaum Belgaum2 Year of Establishment 1974 1991 BABASAB PATIL Page 7
  8. 8. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 689/1, Udyambag3 Regd. Office 689/1, udyambag Belgaum Belgaum Manpower capacity as per the Factories4 500 250 500 250 Act.5 Built-up area ( Sq.Mtr ) 6633 186006 INFRASTRUCTURE OF THE PLANTA Sand making Green sand Resin bonded sand Oil cores, shell cores & Oil cores, shell cores &B Core making cold box cores, no Bake cold box core, no bake cores etc cores etc. Jolts & squeezing Compaction table, no bakeC Mould making machines sand Induction furnaces Medium frequency (medium Frequency)D Melting Induction furnace - channel type-5 nos cupola 2 Nos furnaces- 3 nos BMD shot blasting BMD shot blastingE Fettling machines machines Labs with all facilities Lab with all testingF Facilities including hilger make facilities spectrometer.G Melting capacity 85-100 tons per day 40 tons per dayH Casting range 64-200 kgs per piece 30-3000 kgs per pieceI Moulding Box size ( Maximum) 1219*812*304 mm 2775*1400*680mm PRODUCT PROFILE CUSTOMER WISE (FOUNDRIES) BABASAB PATIL Page 8
  9. 9. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.Sl. No Customer Plant -1 Plant –II Wath pump costing fly wheels fly wheel housings, Cylinder heads & cylinder 1 Cummins India hotel exchangers. Gears, blocks case cover etc Automobile drums. 2 Ashok Leyland - Housing, fly wheels etc Tran case, center housing 3 Tafe hubs, lift cover Brake - Drums etc. 4 L&T Suction pumps castings - 5 M&M Transmission case - 6 Simpson Blocks & Bearing caps Cylinder heads Differential housings, 7 Escorts hydrantic lift cover, gear Cylinder heads. box etc. 8 D.L.W - Cylinder heads PRODUCTS: BABASAB PATIL Page 9
  10. 10. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.Components for Diesel Engine Industry:Cylinder Blocks, Cylinder Heads, Flywheels, Flywheel Housings from 20 kgs. To 3000Kgs / per Piece., Crankshaft Machining, 3 cylinder to 16 Cylinder from 70 to 1000kgs/pc Water Pumps, Oil Pump Assemblies.Components for Farm Equipment Industry:Transmission Cases, Clutch Housings, Brake Drums, Cylinder Blocks, Cylinder Heads,Hydraulic Lift Body, Hub Front Wheel from 10 kgs to 200 kgs / pc.Crankshaft machining, 3 cylinders and 4 cylinders.BABASAB PATIL Page 10
  11. 11. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.MAIN FEATURES OF THE COMPANYOne of the top 5 foundries in growing at a faster rate and Indias best-managed foundry 1. Practices team work in business 2. Every one has a opportunity to grow 3. Proactive in house training and education 4. ISO 9000 Company. 5. 5.Takes into consideration workers suggestion 6. Implementation of kaizen principles 7. Implementation of 5s toolsAWARDS AND ACHIVEMENTS  One of the few Qs-9000 certified foundries by TUV.  Certified by Cummins, U.S.A in 1995 for supply in "Ship to use condition".  Certified by Lloyds Register of Shipping, London in 1995.  Regd. as World Source for Cummins Engine Company. U.S.A.QUALITY OBJECTIVES  To remain customer focused by providing the designed Quality. Cost and Delivery through manufacturing excellence.BABASAB PATIL Page 11
  12. 12. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  To adopt continuous improvement in all organizational activities to meet dynamic Requirements of customers.  To involve and empower all employees across the organization.MANUFACTURING  Computer numerical machines being used for accuracy  Rotation of jobs for multi skilled  Pre planned activities are being scheduled  Supervisor for quality check and inspection  Minimum rejection  Expert technical staffTECHNICAL  Well equipped research and development center  Sophisticated and necessary testing rigs  Qualified staff ADMINISTRATION  Fully computerized information and administrative system  Effective, smooth, and minimum paperwork MARKETING Export oriented Competitive priced Delivered at the right lime  Fast response to customer queries  More value added at the same price Experienced marketing executives.VARIOUS DEPARTMENTS  Administrative department  Production department  Purchase department  Stores departmentBABASAB PATIL Page 12
  13. 13. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  Finance department  Marketing department and  Personnel & HRD department HUMAN RESOURCE MANAGEMENT HRD in an organization functions to improve the attitude of employees to achieve the customer satisfaction always. Over the past decade the business scenario has totally changed because of customer requirements are changing rapidly. The quality, cost and delivery requirements are very stringent from the customer point of view. Customer wants changes and improvements very fast for which any organization should be well equipped in todays tough competitive world to work towards customers changing needs from time to time. The process of development of employees in Ashok Iron Group considered as one key activity for improving the skills, knowledge. Attitude and performance on continuous basis. In line with the organizational objectives. Training Manual is being framed on incorporated in the manual from time to time in addition to annual training plan. Employees subjected to counseling process for improving morale, discipline and Employees performance is assessed annually through Appraisal system for rewarding increments. ORGANIZATION CHART BABASAB PATIL Page 13PLANT-IAsst. HRD SECURITYUnit HRD OFFICER
  14. 14. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. CHAIRMAN EXECUTIVE DIRECTOR HEAD GROUP HRD MANAGER MANAGER TRAINING SAFETY PLANT-II JE , SE & PE Unit HRD Unit HRD in M&A Divn. CH Casting M/ Charge & B M/C. C Divn. Divn. Unit Unit HRD HRD In In charge Asst. HRD Asst. HRD chargeMAN POWER PLANNINGl. It is the policy of the company to make all manpower allocation on the basis ofBABASAB PATIL Page 14
  15. 15. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.projections made through the Approved Annual Manpower Plan (AAMP). The companybelieves that only planning and development activities can achieve ensuring optimumutilization of HRs. It is therefore, essential that all the personal activities such asRecruitment, Transfers, Career and Succession planning should be confirmed to theApproved Annual Manpower Plan (AAMP). The company excepts all departments toconfirm strictly to the norms and procedures of the manpower laid down by themanagement2. It shall be the joint responsibility of the HODS and Unit HRD In-charges to preparethe manpower plan in conformity with production norms. Further, approval shall beobtained from executive Director head group HRD.3. Procedure:  All recruitments must be in line with the approved organization chart and sanctioned strength.  Whenever vacancy arises due to Resignation, Superannuation, Promotion etc or for few positions, HRD dept, will initiate the selection procedure in consultation with concerned functional head.4. Sources of Recruitment:  Existing HRD data bank.  Within the group companies.  Consultants or placement agencies,  Through personal contacts.If suitable candidates are not available through above sources, then throughadvertisements in suitable news papers.According to the Provisions of Employment Exchange Act, the HRD Dept. will notifythe same to the concerned employment Exchange.BABASAB PATIL Page 15
  16. 16. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.5. Recruitment Procedure:a. Experienced candidates: For experienced candidates, the salary fixation and otherperks for each position shall be as per their pay scale .However, individual fixation shallbe made depending upon his qualification, experience, job requirements etc.b. Fresh candidates - B.E/ Diploma/ Graduates/ PGs:  The period of training for fresh candidates shall be one year  Stipend during the training period is as per company policy.  The successful candidates as per Regularization Criteria will be absorbed in regular scale.C. For Workmen:  For fresh candidates, the duration of training shall be 18 months. : Stipend during the training period is as per the company policy. Subsequently, additional benefits as decided by the Management will be extended during the course of training period.  Once the training period is completed successfully, the trainees shall be absorbed in the workmen category as per The Minimum Wages Act. The Regularization criteria shall be based upon performance, attendance etc.6. Pay and Allowances:  Classification of the employees is as per the annexure I &: II enclosed herewith.  The employees placed in the scale based on experience, qualification, nature. of work etc. depending upon this, basic is fixed in the respective scalesBABASAB PATIL Page 16
  17. 17. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 7.Travel Reimbursement for Attending Interview:  Local candidates shall not be entitled for reimbursement of conveyance expenses.  Outstation candidates will be reimbursed To & Fro fare by the shortest route on production of proof for attending the interview as per eligibility.  The candidates called for interview for senior positions i.e. for Managers and above shall be paid first / second class train / bus fare.  For all other positions second class train / bus fare shall be applicable. 8. Interview Arrangements:  The HRD-Dept. has to ensure the definite Venue, Date, and Time of the interview adolescent inform the same to the candidates and interviewing committee.  Interview call letters to be dispatched well in advance, at least 10 days clear notice. In case of emergency requirement. HRD-dept, may call the candidates with shortest notice either by phone message or telegram.  It shall be the responsibility of HRD- Dept. to arrange to receive the candidates on arrival at the location. HRD-Dept. is making quick and efficient settlement of travel claims after verification once the interview completed.  The HRD-Dept. shall take care of the hospitality of the candidates during the course of interviews. 9. REFERENCE CHECKS:The following procedure will be adopted for obtaining reference check  Two reference check by the HRD-Dept,  All the information is trade and commerce be maintained under strict Confidence.BABASAB PATIL Page 17
  18. 18. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 10.APPOINTMENT AUTHORITY:  The Executive Director is the Approving authority for all the appointments.  The appointment orders up to the level of Sr.Manager shall be issued by Dy.General Manager- HRD.  All other orders for Asst.GM and above positions shall be by Executive Director, however all the papers relating to the issue of orders shall be prepared and monitored by DGM- HRD. 11.JOINING FORMALITIES:  Joining report to be obtained from the candidate by the HRD-Dept.  Copies of the certificates, testimonials, latest passport size photograph, leaving certificate from the previous employer, to be obtained by the HRD- Dept.  Nomination under PF and Gratuity, ESI wherever applicable is to be obtained.  Medical check-up by the medical officer by the company is to be arranged,  HRD- Dept. shall issue Identity card to the new employees within 7 days from the date of his/her joining. 12.INDUCTION:  Whenever employee joins organization, it is the responsibility of the HRD- Dept. to take appropriate means for arranging Induction Program.  This Induction program is to help the new employee to become aware and understand the company, its structure, products, general conditions of company policies, discipline, practices, rules and regulations and other facilities.  The HRD- Dept. will prepare a circular for the Inductions of the new entrants and circulate it to all the concerned depts. The following arrangernents to be made byBABASAB PATIL Page 18
  19. 19. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. the HRD-dept.  Seating Arrangement: If eligible, arrangement for office/residence, internal / external phone connections along with telephone directory.  Stationery if required.  HRD-dept. has to inform the security dept. about the employees joining and provide the documents such as service, rules etc to the employee. 13.TRAINING AND DEVELOPMENT: The company has given greatest significance to training, and recognized itsimportance both to the employees and the organization. The company believes intraining, forming integral process in integrating the organizational needs, if the needs ofthe individual employees. The company believes the training essentiality from the pointof view of facilitating continuous update skills and knowledge and also directed towardsemployee development and his career progression. As a matter of policy the companyconsiders that all employees should be covered in the training programs, based on theidentification of training needs by the respective HODS and requirement of the company.1. Objectives  Training is to be given with a view to enhance the job knowledge, facilitating constant updating of technology or new concepts.  The programmes take into account the training needs of the individual and his responsibility in the organization.  The HODS shall primarily be responsible for the identification of training needs.  The designing of suitable programs and its implementation is being done by Unit HRD In charge under the guidance of head group HRD.2. Procedures  All Unit HRD in charges shall coordinate with respective HODs to identify training needs at their respective Depts during survey. The HRD department will arrange all such activities as per corporate plan on training and development.BABASAB PATIL Page 19
  20. 20. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.3. In-house/outstation training programs.Depending upon the number of employees, the HRD Dept will arrange the trainingcourses either at in-house or outside. While deputing for outstation courses, specificapproval from the executive director through Head group HRD is to be obtained.  The employees undertaking training must submit report within a week of completion of training program.  Whenever employee attends the training programs on specialization topics, he should give presentation to the concerned employees in the organization, so that more employees can be benefited by the same presentation. 14.PERFORMANCE APPRAISAL.Performance appraisal: The Company recognizes and fosters the concept of regularemployee assessment as a sole means of determining employees performance,effectiveness, and potentiality at all levels of the organization. It firmly believes that theassessment and correct evaluation is not only facilities the determination of theemployees level of performance and achievement, but also gives an opportunity to theemployee to bring in brilliant ideas and innovation. The company regards performance,assessment essentially from the point of view of employee development and careerprogression.I. Objectives:  Appraiser’s role, effectiveness on the job, awareness towards strengths and weaknesses is to be identified.  Developing valid data for individual for making decision in relation to placement, increment, promotion, punishment etc.  Improve the relationship between appraiser and the appraise through performance appraising dialogue. This enables open communication among appraiser andBABASAB PATIL Page 20
  21. 21. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. appraises to know the expectation of each other.  Provide an opportunity to the appraise for introspection, self evaluation, and goal setting so that he remains to the path of development.  Conducting development programs to enhance performance in the current job and realize the potentiality for future responsibilities.2. Scope:  Cover all the permanent employees of the company including managerial cadres. b. Appraisal calendar: The field of appraisal is 1st of April to 31st of March.  The calendar for process is as under:  1st March: Distribution of appraisal form to the HODs by the HRD department.  10th March: Appraiser to organize and arrange to fill up the forms.  1st April: Appraiser to handover the forms, duly filled into HRD Dept.  10th April: HRD Dept to compile all the ratings and put-up to the management for review and approval.  20th April: Finalization of final increments by the management.  25 April: Implementation of the annual increments promotions etc by the head group HRD.3 Procedures:a. The HRD Dept shall send the blank performance appraisal forms after filling relevantpersonal details of the employees to the HODS as per calendar.b. The appraiser should fill in as per the ratings mentioned in the form by examining allthe points.BABASAB PATIL Page 21
  22. 22. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.c. The appraiser shall fill up in last page regarding main points to be conveyed regardingappraise. The appraiser shall fill up and inform the appraise about his strengths andweaknesses before handing over the forms to the unit HRD In charge.d. The appraiser to carry out the performance appraisal shall consider the followingpoints:  Allow self-appraisal by the appraise.  Organize performance review discussions.  Should inform to the appraise and take impartial views. Sum up the discussions with appraise and chalk out action plan for development. Finally the form should be sent to HRD Dept as per calendar duly signed by appraiser and unit in charge wherever applicable. e. Merit rating: The employees are classified based on the merits as follows:Total marks Rating  57 and above Very good  41-56 Good  25-40 Satisfactory  09-24 Average  00-08 PoorWELFARE MEASURES1. Objectives: To lay down and practice several welfare schemes as would contribute tohealthy participation of the employees in the interest of the company and do all within themeans to satisfy needs of employees in their physical, Cultural, psychological andeconomical well beings.2. The company has a commitment to promote the welfare of the employees and to keepthe employees and their families happy and contemplated; these are both statutory andnon-statutory.BABASAB PATIL Page 22
  23. 23. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.a) Canteen Services: The company maintains a full fledged canteen to provide its employees with healthy food, snacks while on duty on subsidized rates. The facility is opened on fixed timing on all working days.b) Uniforms: All the permanent employees of the group are provided with 2-pairs of uniforms and one pair of shoes per year. The company is bearing stitching charges.c) Marriage gift: If an employee gets married while in service, he will be given cash giftwhich is for Workmen Rs.251/- and for Staff is Rs.501/-d) Medical treatment / Employees injury on duty: The ESI scheme is applicable tothose covered under ESI act. Such of those employees who are not covered under ESIscheme are eligible for the facility as laid down in medical Reimbursement scheme.e) If the employee meets with any accident during working hours, is provided first aidtreatment immediately and initial expenditure is borne by the company till he isshifted to the ESI hospital.f) The employees who are not covered under ESI scheme are given medical treatmentincase of accident at the companys premises at the expenses of company.g) Employees Provident Fund:Every permanent employee shall be entitled and required to become members of thefund. The contribution payable by the employee shall be at the rate as applicableunder PF act and matching contribution by the management.BABASAB PATIL Page 23
  24. 24. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.h) Group Insurance:Group Insurance scheme for the employees who are not covered under ESI are coveredby Group Insurance Scheme to protect against in any eventually accidents.i) Gratuity Scheme:  All the permanent employees are covered under the Gratuity scheme.  Gratuity will be admissible only after completion of qualifying service for 5 years.  The benefits applicable are as per the Payment of Gratuity Act and Group gratuity scheme adopted by the management.j) Providing Telephone Calls:  The telephone calls from employees relatives shall not be entertained unless and until it is urgent call.  The security department at main gate shall receive the call and note the name of the person calling and the message will be communicated to the employee.  In case of urgent messages, i.e. accident, death etc. Telephone operator/security at the main gate shall note the details, name of the caller, name of the recipient of call etc and inform the employee concerned over phone immediately.  No ordinary calls shall be entertained.SAFETY, HEALTH AND ENVIRONMENT: 1. SAFETY:  Identifying the unsafe conditions  Monthly safety audit report.  Monthly safety committee meeting discussions.BABASAB PATIL Page 24
  25. 25. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  Report by employees.  Unsafe acts are corrected by conducting training programmes on safety, health and environment to all the employees. The unit HRD in charges are responsible for arranging training programmes on consultation with Executive (Training And Safety).  All unsafe conditions are rectified by the maintenance department on top priority under the guidance of Executive (Training & Safety).  The respective Unit HRD In charge procures necessary and appropriate Personal Protective Equipments in consultation with Executive-(Training & Safety) and issue the same to the all employees.  The Safety and Health policy is introduced for providing good and safe environment at Plant I & Plant II.  Safety committees are formed at plant I and II and meetings are held once in a month. The minutes of the meeting is sent to HEAD - group HRD.  Recognized a competent person for examining the lifting machine and lifting tackles and pressure vessels once in a year from safety point of view and obtaining certification.  Obtained approved "ON SITE & OFF SITE PLAN" from Chief Inspector of factories for executing in emergency condition for Plant -l& 11.  Work permit system has been implemented while carrying the work at height at fragile roofs.  Fire Extinguishers are installed and maintained at prominent places.  All machines are provided with safety guards.  First Aid Boxes are provided at each unit.  Ambulance van is readily available for taking injured to hospital. 2. HEALTH:  Provided with the facilities like Drinking water, urinals and toilets and maintained them properly.  Proper ventilation & illumination are provided at shop floor and offices.BABASAB PATIL Page 25
  26. 26. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 3. ENVIRONMENT:  Fulfilling the requirements of the Karnataka State Pollution Control Board (KSPCB). We are obtaining the water and Air consents periodically as prescribed.  Approval has been taken from KSPCB for disposing the Hazardous wastes.  Stock monitoring is being carried out regularly.  Systematic and safe arrangement is provided for storing and handling of chemicals.  Maintaining Diesel tanks as per explosive acts.  Providing can plugs and ear muffs wherever noise pollution exists and who are working in noise areas.  Painting booths are provided wherever required. 4. SAFETY POLICY: We believe -  Health and Safety of the employees whether at workshop, office or site are matters of utmost concern to the management.  Management believes that human value involved is of great importance, whatever else may be the compulsion of business and manufacturing.  Safety ranks top on the priority list along with production and quality.  Safety and healthy operating procedures also have way for reduced cost and higher productivity.  Healthy employee is an asset to the organization.  All accidents and damages shall be prevented. WE ARE COMMITTED TO:  Ensure that plant, equipment, machinery, process and systems of work are safe. hazard free and without risk to the health,BABASAB PATIL Page 26
  27. 27. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  Ensure availability of information, instructions, training and supervision.  Believe that, no Job is so important as to overlook health and safety.  Believe that the cooperation of employees in observance of safety policy will provide safe working condition and ensure accident free and quality performance.  Provide regular health checkup to monitor the health status of the employees.  Head accountable all our staff for the safety of their employees.  To conduct safety inspection and safety audit periodically.WE EXPECT FROM OUR EMPLOYEES:  To observe all safety and adopt the safety rules.  To use all safety appliances, equipments and devices properly.  To follow safe operating procedure.  To keep the workplace clean and tidy.  To integrate safety into the job.  To care for personal hygiene.  Disseminate safety-Knowledge among colleagues.  Draw the attention of right officer on any unsafe activity, practices and conditions.BABASAB PATIL Page 27
  28. 28. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON CATEGORY OF WORKS.Sl.No. ITEMS (PPE) QUANTITY ISSUING PERIOD EMPLOYEES Permanent workmen 01 Uniforms 2 pairs p.a. During March every year (WM) Permanent workmen 02 Safety shoes 1 pair p.a. - DO - (WM) Only to workman working in Melting section of foundry. One Permanent workmen Special shoes 03 2 pairs p.a. pair each during March & (WM) (Melting) September respectively every year. Trainees who worked 04 Safety shoes 1 pair p.a. During March every year more than one year Only to the workmen working in production, such as shell One pair p.a. moulding, melting decoring and 05 Casual workmen Safety shoes @ 50% of fettling sections during March of cost every year. 50% cost should be recovered from their wages in 2 installments. In case Shall be issued 1 new pair of damaged 06 For all employees Safety shoes shoes at free of cost after ensuring while the same. working Safety shoes, Safety Helmets The respective contractor shall and Safety 07 Contract labour arrange to issue the same, without Goggles and fail. other safety equipments For all category of Once in a During the month of March of 08 employees ( WM) ITIs, Safety Helmet four years -- every four years once Trainees and Staff 1 No. New helmets can be issued at free of cost. In case Helmet is BABASAB PATIL Page 28 09 -DO- -DO- -DO- damaged during the work without involving the employee negligence.
  29. 29. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. Employees who are working in hazardous Once in four Will be issued along with10 Safety Helmet area irrespective of years - 1 No, others. category. Safety For all category of Equipments Shall be provided as decided As perIi employees (Except (Goggles, Mouth- by safety department. It can be requirement contract laborers) Mask, respirators, replaced as and when required. hand gloves etc., For administrative staff and HODS amount will be decided12 For all staff Safety shoes 1 pair p.a. by the management from time to time, if shoes not issued. For all staff members Safety shoes, Once in 4 During March month once in a13 including trainees Helmets years - 1 No. 4 years For all production staff Half-Sleeve During March month of every14 and staff supporting 1 pair p.a. safety apron year. production activity. For all employees who Mechanical Can be replaced as and when15 are working in cold box Respirators and 1 No. p.a. required section safety goggles For all working Fettling16 Ear plugs 1 pair p.a. - DO - & D.G. Room Electrical shoes (Nail less &17 For all electricians 1 pair p.a. March month of every year. electrical shock proof) Shell Moulding As sector hand Can be replaced as and when18 1 pair p.a. workmen (WM) gloves (14" sizes) required.19 For all electricians Electrical hand 5-8 pair per For replacing me hand gloves BABASAB PATIL Page 29
  30. 30. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. gloves department For all category of Leather hand As decided by H.O.Ds, &20 1 pair p.a. employees gloves H.R.D. Dept. Minimum 5 Replacement can be decided For the employees who Safety belts shall21 sets of by the H.O.D.s & H.R.D. are working at height be provided safety belts Dept. Types of B2B buying behavior:  Routine re-buy: The organization has bought this product before and has already established suppliers. These products may be relatively low-risk, frequently supplies such as office stationer.  Modified re-buy: Implies that there is some experience of buying this product, but there is also a need to review current practice. Perhaps there have been significant technological developments since the organization last purchased this item, or a feeling that the current supplier is not the best, or a desire to renegotiate the parameters of the purchase. BABASAB PATIL Page 30
  31. 31. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  New task buy: Is the most complex category. The organization has no previous experience of and wide participation in the process, especially where it involves a high-risk / high-cost product this kind of purchase, and therefore needs a great deal of information.Characteristics of B2B markets:  Nature of demand  Derived demand  Joint demand  Inelastic demand  Structure of demand  Industrial concentrationBABASAB PATIL Page 31
  32. 32. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  Geographic concentration  Buying process complexity  B2B purchasing policy  Professional purchasing  Group decision-making  Purchase significance  Buyer–seller relationshipsPhases in the buying process: PHASE -1: Anticipation or Recognition of a problem PHASE -2: Determination of the characteristics and quantity of the needed itemBABASAB PATIL Page 32
  33. 33. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. PHASE -3: Description of the characteristics and quantity of the needed item PHASE -4: search for the qualification of potential sources PHASE -5: Acquisition and Analysis of Proposals PHASE -6: Evaluation of proposals and selection of suppliers PHASE- 7: Selection of order routine PHASE -8: Performance feedback and evaluationDifferences between B2B market and consumer markets:BABASAB PATIL Page 33
  34. 34. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.  Experience major . . .B2B customers often/usually problems if supply  customers minor irritation if supply Consumer Experienceoften/usually fails fails  Purchase goods and services that meet  Purchase goods and services to meet  Find switching to another supplier individualswitching to another supplier easy specific business needs  Find or family needs difficult  Need emphasis on economic benefits  Need emphasis on psychological benefits  Negotiate on price  Accept the stated price  Use formalized, lengthy purchasing  Buy on impulse or with minimal  Purchase direct from supplierspolicies and processes  Purchase from intermediaries processes  Involve large groups in purchasing  Purchase as individuals or as a familyDecisions Purchase direct from suppliers  unit Justify an emphasis on mass media   Buy large quantities and buy Communication  Buy small quantities and buy frequently infrequently DMUs (decision making units) in B2B markets:  User Users are the people who will use the end product, for example an operator who will use production machinery, or a secretary who will use a word processor. These people may trigger the purchasing process through reporting a need, and may also be consulted in setting the specifications for whatever is to be bought.  Influencers Influencers can affect the outcome of the decision-making process through their influence on others. Influence could stem formally from expertise, for example the advice of an accountant on the return on investment from a piece of capital machinery or that of an engineer on a supplier’s technical capability, or it could be an informal, personal influence. Their prime role is in specification, information gathering and assessment.  Deciders Deciders have the formal or informal authority to make the decision. For routine re-buys, this may be the purchasing officer or someone in a functional role, but organizational structures may dictate that the final decision rests with top management, who are fed BABASAB PATIL Page 34
  35. 35. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. information and recommendations from below. The decider’s role and level of involvement, therefore, will vary widely, depending on individual circumstances.  Buyers Buyers have the authority to select and negotiate with suppliers. Buyers with different level so f or seniority may exist to handle different types of transaction, for example a routine re-buy could be handled by a relatively junior clerical worker, whereas the high- cost, high-risk new buy might require a senior purchasing manager of many years’ experience. Where devolved budgeting exists, the buyer may not belong to a formal purchasing department at all, but be someone who also has a functional role such as R&D or marketing.  Gatekeepers Gatekeepers have some control over the decision-making process, in that they can control the flow of information by denying access to key members of the buying centre. For example, a secretary or purchasing manager may prevent a sales representative from talking directly to an executive, or intercept brochures and mail shots and throw them in the wastepaper basket before they reach the decision maker. Technical staff can also act as gatekeepers in the way in which they choose to gather, present and interpret information to other members of the buying centre. ENQUIRY NOTICE DOCUMENT: Date:D/M/YEAR BABASAB PATIL Page 35
  36. 36. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.CompanyName ContactPersonAddress DesignationPhone No. EmailAddressFax No.DeliveryAddress BABASAB PATIL Page 36
  37. 37. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.We would like to have your quote as per details given below: Target Part No & Estimated Annual Price DeliveryS.no Delivery Terms Description Wt/Pc Requirement (if Condition any)1]2]3]Remarks, if any Design of the study: Statement of the problem. Suppliers performance is very essential for efficient performance of the company i.e.- Supplier should supply quality raw materials at the right time and at the competitive rates, only then the organization can survive in todays competitive environment .Thus analysis of the performance of the suppliers is very essential for the organization. This project aims at analyzing the performance of the suppliers of Ashok Iron Works. Objectives of the study: BABASAB PATIL Page 37
  38. 38. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 1) Finding the types of buying situations. 2) Finding the factors those influence on buyers. 3) Finding which department makes the major buying decision process. 4) Finding the major reason for changing the previous suppliers.Research methodology:METHODOLOGY:  Primary Data: - Questionnaire - E-mail and pilot surveyMARKET REASERCH: • Secondary Data:BABASAB PATIL Page 38
  39. 39. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. - Data collection method • Hypothesis analysis: - Chi-square testLIMITATIONS OF THE STUDY: Sample size: 44 samples Sampling area: Already existing industrialcustomers. ANALYSISBABASAB PATIL Page 39
  40. 40. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. AND FINDINGS How many years are into the business? Cumulative Frequency Percent Valid Percent Percent Valid Below 1 year 3 6.8 6.8 6.8 1 to 5 yrs 17 38.6 38.6 45.5 5 to 10 yrs 15 34.1 34.1 79.5 Above 10 yrs 9 20.5 20.5 100.0 Total 44 100.0 100.0BABASAB PATIL Page 40
  41. 41. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.Interpretation:From graph come to know that about 39% of the companies, sincefrom 5 yrs they are into the business. 34% of the companies from5-10 yrs and 21% of the companies from more than 10yrs. Is your companies purchasing of trasmission handled by your unit? Cumulative Frequency Percent Valid Percent Percent Valid Yes 32 72.7 72.7 72.7 No 12 27.3 27.3 100.0 Total 44 100.0 100.0BABASAB PATIL Page 41
  42. 42. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. No 27.3% Yes 72.7%Interpretation: The graph shows that about 73% of the companies purchasing oftransmission is handled by the unit itself and 27% of thecompanies purchasing of transmission is handled by the main unit.BABASAB PATIL Page 42
  43. 43. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. Do you require any of the following spares? Cumulative Frequency Percent Valid Percent Percent Valid trasmission cases 6 13.6 13.6 13.6 clutch housing 8 18.2 18.2 31.8 Brake drums 7 15.9 15.9 47.7 Cylinder blocks 11 25.0 25.0 72.7 Cylinder heads 6 13.6 13.6 86.4 Hydrolic lift body 6 13.6 13.6 100.0 Total 44 100.0 100.0 Hydrolic lift body trasmission cases 13.6% 13.6% Cylinder heads 13.6% clutch housing 18.2% Cylinder blocks Brake drums 25.0% 15.9%Interpretation:From the graph we can interpret that about 25% of the companiespurchase cylinder blocks, 18% of the companies purchase clutchhousings, 16% of the companies purchase brake drums, followedby 14% of the companies purchase cylinder heads, hydrolic liftBABASAB PATIL Page 43
  44. 44. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.body and trasmission cases. From how many years are you been associated with company that you are presently purchasing? Cumulative Frequency Percent Valid Percent Percent Valid Below 1 year 8 18.2 18.2 18.2 1 to 5 years 12 27.3 27.3 45.5 5 to 10 years 8 18.2 18.2 63.6 Above 10 years 16 36.4 36.4 100.0 Total 44 100.0 100.0 20 10 Frequency 0 Below 1 year 1 to 5 years 5 to 10 years Above 10 yearsInterpretation: From the graph come to know that about 36% of the companiessince from more than 10 yrs they purchasing spares from ashokBABASAB PATIL Page 44
  45. 45. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.iron,27% companies from 1-5yrs and 19% companies from 5-10yrs. what initiates you to change the suppliers? Cumulative Frequency Percent Valid Percent Percent Valid Dissatisfaction 18 40.9 40.9 40.9 product quality 11 25.0 25.0 65.9 Delivery capabilities 10 22.7 22.7 88.6 price 5 11.4 11.4 100.0 Total 44 100.0 100.0 price 11.4% Dissatisfaction Delivery capabilitie 40.9% 22.7% product quality 25.0%Interpretation: The above graph shows that about 41% of the companies changetheir previous suppliers due to dissatisfaction,25% of thecompanies change their previous suppliers due to product duality ,23% companies change their previous suppliers due to lowBABASAB PATIL Page 45
  46. 46. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.delivery capabilities and 11% of the companies change theirprevious suppliers due to prices of the different automotive andengine spares. who is the formal authority to select the suppliers? Cumulative Frequency Percent Valid Percent Percent Valid purchase dept. 21 47.7 47.7 47.7 Engg.dept. 7 15.9 15.9 63.6 Management 16 36.4 36.4 100.0 Total 44 100.0 100.0 Management 36.4% purchase dept. 47.7% Engg.dept. 15.9%Interpretation:From the graph we can interprete that about 48% of companiesBABASAB PATIL Page 46
  47. 47. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.selection of suppliers and purchase of spare parts is done bypurchase department followed 36% of the companies bymanagement and 16% of the companies by engineeringdepartment. What components do you prefer while making final buying decision? Cumulative Frequency Percent Valid Percent Percent Valid Financing terms 16 36.4 36.4 36.4 Long term agreements 28 63.6 63.6 100.0 Total 44 100.0 100.0 Financing terms 36.4% Long term agreements 63.6%Interpretation:BABASAB PATIL Page 47
  48. 48. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.From the above graph come to know that 64% of the companieswere consider the component like long term agreements beforemaking the final purchasing/ buying decision and 36% of thecompanies were consider the financial terms as the base formaking the final purchasing/ buying decision. How do you evaluate your buying decision after the purchase? Cumulative Frequency Percent Valid Percent Percent Valid Reliability of delivery 16 36.4 40.0 40.0 date promised Order cycle time 13 29.5 32.5 72.5 Delivery capability 11 25.0 27.5 100.0 Total 40 90.9 100.0 Missing System 4 9.1 Total 44 100.0BABASAB PATIL Page 48
  49. 49. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. Missing 9.1% Reliability of deliv 36.4% Delivery capability 25.0% Order cycle time 29.5%Interpretation:From the graph we can interprete that about 43% of the companiesevaluate their purchase decision on the basis of reliability of thedelivery automotive and engine spares, 32% of the companiesevaluate their purchase decision on the basis of order cycle timeand 25% of the companies evaluate their purchase decision on thebasis of delivery capability of the automotive and engine spares.HYPOTHESIS TESTING: 1) Price and Delivery of spares H0: Price and delivery of spares are independent on each other. H1: Price and delivery of spares are dependent on eachother.BABASAB PATIL Page 49
  50. 50. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. Chi-Square Tests Value d.f Asymp. Exact Sig. Exact Sig. Sig.(2- (2-sided) (1-sided) sided) Pearson Chi- 1.487 .223 Square Continuity .681 1 .409 CorrectionLikelihood Ratio 1.477 1 .224 Fishers Exact .262 .204 TestLinear-by-Linear 1.453 1 .228 AssociationN of Valid Cases 44 Interpretation: From the chisquare test come to know that, the calculated value (1.487) is greater than the expected value (.05).so, we reject the H1. i.e, Price and delivery of spares are dependent on each other.and accept the H0. i.e, Price and delivery of spares are independent on each other. 2) On time delivery and service capability: H0: On time delivery of products and after service capabilities are Independent on each other. H1: On time delivery of products and after service BABASAB PATIL Page 50
  51. 51. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. capabilities are dependent on each other. Chi-Square Tests Value d.f Asymp. Exact Sig. Exact Sig. Sig. (2- (2-sided) (1-sided) sided) Pearson Chi- 3.443 1 .064 Square Continuity 2.140 1 .143 CorrectionLikelihood Ratio 3.522 1 .061 Fishers Exact .115 .072 TestLinear-by-Linear 3.364 1 .067 Association N of Valid 44 Cases Interpretation: From the chisquare test come to know that, the calculated value (0.06) is greater than the expected value (.05).so, we reject the H1. i.e. On time delivery of products and after service capabilities are dependent on each other.and accept the H0. i.e, On time delivery of products and after service capabilities are independent on each other. BABASAB PATIL Page 51
  52. 52. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. FINDINGSBABASAB PATIL Page 52
  53. 53. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.Findings: • From the study it is clear that the purchase department is the major influencer and also the decision maker of the Industrial buying, so the relationship with the members of the management will yield better sales for the company. Hence this leads the buyer to be Brand Loyal. • By the study conducted it is concluded that the companies are into more of straight Rebuy which means the Industrial buyers are brand loyal. • Most of the Users of the spares are automotive and engine manufacturing industries, Users may exert from a minor to a very significant degree of influence on the purchasing decision. They may initiate the purchasing process and play an important role in defining purchasing specifications. • Industrial buyers concentrate more on Price, Product quality and Delivery but some of the bulk buyers also include credit period as an average important factor for buying.BABASAB PATIL Page 53
  54. 54. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS.Suggestions:  The company increase its credit period the list of the consumers will also increase.  Company should target the small scale auto body building industries also, through this they can increase their sales turnover.  There is more demand for the company castings so that company should increase its production rate.BABASAB PATIL Page 54
  55. 55. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. CONCLUSION From the study it is clear that the purchase department is the major influencer and also the decision maker of the Industrial buying, so the relationship with the members of the management will yield better sales for the company. Hence this leads the buyer to be Brand Loyal. The companies are into more of straight Rebuy which means the Industrial buyers are brand loyal. Industrial buyers concentrate more on Price, Product quality and Delivery but some of the bulk buyers also include credit period as an average important factor for buying.BABASAB PATIL Page 55
  56. 56. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. Annexure QUESTIONNAIREDear sir/madam, 1. Name of the concern : ------------------------------- 2. Nature of the business: ------------------------------BABASAB PATIL Page 56
  57. 57. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 3. Since from how many years you are into the business? Below 1 yr 1-5 yrs 5-10 yrs 10 and above 4. Is your company geographically located to different locations? YES NO 5. Whether your company’s purchases handled by your unit? Or head unit? YES NO 6. Do you have any suppliers before? YES NO 7. What initiates you to change the suppliers? Dissatisfaction Price Product quality on time delivery 8. Do you require any of the following spares? (if yes specify) YES NO Transmission cases Clutch housings Brake drums Cylinder blocks Cylinder heads Hydraulic lift body Hub front wheel 9. From how many years are you been associated with the company that you are presently purchasing?BABASAB PATIL Page 57
  58. 58. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. Below 1 yr 1-5 yrs 5-10 yrs 10 and above 10.Are your present supplies meeting your specifications YES NO 11.Rank the following attributes from 1 to 5. you consider while selecting the supplier.(1-most important , 5- least important) Price Product quality a. Delivery Service capabilities b. Credit period 12.Who is the formal authority to select the suppliers? a. Purchase department Management Engineering dept. others 13. What components do you prefer while making final buying decision? Financing terms Long term agreements 14.How do you evaluate your decision after the purchase? Reliability of delivery date promised Order cycle time Delivery capabilityBABASAB PATIL Page 58
  59. 59. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. 15.What is your average monthly requirement of the spare parts? a. Transmission cases Clutch housings Brake drums Cylinder blocks Cylinder heads Hydraulic lift body Hub front wheel Specify quantity requirement ( in % )------------------------------- ---------------THANK YOU----------- BIBLIOGRAPHY: BOOKS: • Industrial marketing – By, Hutt and Spec. • Industrial marketing – By, Reader and ReaderBABASAB PATIL Page 59
  60. 60. ANALYZING THE PERFORMANCE OF THE SUPPLIERS OF ASHOK IRON WORKS. • WEB SITES: • Www. Ashok irons.comBABASAB PATIL Page 60

×