Business Tools, Technology & Equipment - Training Transcript


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The idea of owning running a business is exciting and can be very rewarding. However, becoming a successful business owner can also be very challenging. It requires the right mindset, perspective, attitude, traits & know-how.

Our Free Business Training is designed to give you an insight into what it means to own a business and provide you with the basics to get you started off on the path to success.

This compact but complete 10 session program will cover topics from accessing if business ownership is the right path for you, planning, opening your business to growing and expanding.

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Business Tools, Technology & Equipment - Training Transcript

  1. 1. 1 Business Tools, Technology & Equipment Training TranscriptNOTICE: You DO NOT Have the Right to Reprint, Re-Distribute or Resell the Information Herein. YouAlso MAY NOT Give Away, Sell, or Share the Content Herein Without Written ConsentCopyright © Baanabaana Business AgencyALL RIGHTS RESERVED. No part of this material may be reproduced or transmitted in any form whatsoever, electronic,or mechanical, including photocopying, recording, or by any informational storage or retrieval system without expressedwritten, dated and signed permission from the author and/or without proper accreditation.DISCLAIMER AND/OR LEGAL NOTICES: The information presented in this report represents the views of the publisher asof the date of publication. The publisher reserves the rights to alter and update their opinions based on new conditions.This report is for informational purposes only. The author and the publisher do not accept any responsibilities for anyliabilities resulting from the use of this information. While every attempt has been made to verify the informationprovided here, the author and the publisher cannot assume any responsibility for errors, inaccuracies or omissions. Anysimilarities with people or facts are unintentional.AFFILIATE DISCLAIMER: Baanabaana Business Agency may receive compensation from some of the entities listed in thisreport for referrals, as their “thank you” for sending you their way. However, Baanabaana Business Agency neverrecommends any service or product solely for the reason of receiving commissions (and neither should you) –Baanabaana Business knows our reputation is on the line. Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  2. 2. 2(Slide 1)WelcomeHello and welcome again to our Free Business Start Up Training webinar series. Today is Week7 of the series and we will be talking about the tools, technology and equipment we use inbusiness.(Slide 2)Training OverviewSo far, we’ve talked about:Business Ownership and if it is right for youWriting Your Business PlanLegal Business structuresBusiness Registration, Licenses, Permits, Insurance requirementFinancing your business and managing your money andThe all import question, where your business should be located(Slide 3)TopicsWhen it comes to tools of the trade, pretty much every trade will have its own specializedequipment to perform the requirements of the job. A lawn mower business will not be able tooperate without a lawn mower; an online researcher will not be able to operate without acomputer and Internet connection and a photographer will not be able to get any work donewithout a camera.However, a business is a business, no matter what industry so there are common tools,technology and equipment that would be necessary to operate the business, interact andwork effectively with customers, suppliers, business associates etc, regardless the type oftrade you are in and this what we will be talking about today. Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  3. 3. 3We will cover tools, technology and equipment used in:Office, Administrative & CommunicationGeneral Office SuppliesComputer HardwareComputer SoftwareForms, Documents, & TemplatesWeb-Based Tools & TechnologySome tools and equipment serve a dual or even multiple purposes which could be ideal interms of cost and space savings but then again, like the TV-VCR-DVD combo, if the TV goes,you may have to replace all three devices.In today’s business environment, businesses that have not been touched by technology arebecoming fewer so, for each category we address to, we will address some of the online toolsand technologies as well.This is by no means intended to be an exhaustive, just some common tools, technologies andequipment.(Slide 4)Office, Administrative & CommunicationEvery business has administrative tasks that would need to be performed by the businessowner at some point. The business would also need a space perform these task in. It can be asmall area in room or a dedicated, separate space. Whatever it is, you will may need:  Work/Computer Desk  Comfortable chair  Secure File cabinets  Client seating  Fireproof safe  Desktop and pocket calculators  Calendar Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  4. 4. 4  Paper shredder  Photocopier  Security/safety alarm system(Slide 5)General Office Suppliers  Business cards, Brochures  Envelopes  Stationery  Postage stamps  Printer cartridges  Pencils and pens  Printer paper  Fax paper  Notepads  File folders, labels & tabs  Stapler, staples & staple remover  Scissors  Mailing & packaging supplies  Hole punch  Tape  Paper cutters  Paper clipsAgain, buy what you need and keep a supply so you don’t have to make unnecessary trips tobuy more, especially if your customers come to your office. You will not want to have to askyour client to wait while you go buy a pen so they can sign a new contract with you. This willnot give some confidence in your business. Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  5. 5. 5(Slide 6)Computer Hardware & AccessoriesComputers are becoming a necessity in more and more business. Buying a computer is arelatively large investment therefore the decision to purchase one should be carefullyconsidered not only for the initial cost but maintaining and upgrading it during the life of thebusiness because once you start using a computer in your business, you usually cannot go backand you will need to keep up with ever changing technology.Considering the amount of money involved and the fact that not everyone has the technicalknowledge, you should try and get some input from a professional or family/friends that canhelp you  Desktop Computer System – monitor, base unit, keyboard, mouse  Laptop/Notebook computer. If you are on the go or have to work in the field, this can be a necessity  Printer  Modem - To connect the Internet  Wireless Router  Projector – For making presentations to client  Handheld organizer – May not be necessary if you have a smart phone, tablet or laptop  Surge protector – when power suppliers fluctuate, it can damage your computer  Uninterruptible Power Supply UPS – Backup power supply that can come in very handy when power fails. A UPS is not the same as nor can it a power generator. It is intended to protect from loss of unsaved data  Computer locks – physical cables and locks to physically secure computer prevent theft.  Scanner  External hard drive/USB drives - For backing up data. The importance if back up cannot be over-emphasized  Webcam/Microphone – For video chats, webinars and online conferences Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  6. 6. 6(Slide 7)Computer SoftwareAll computers need software to operate and while most computers come pre-loaded withsome software, there usually would be a need to purchase software for the business to use,whether for regular office and administration work or for specialized business operations.Software also should be purchased as needed however, software such as virus protection,malware and spyware to should always be a priority.  Word processing software  Spreadsheet Software  Virus & malware protection software  Backup software  Accounting software  Desktop publishing software  Multimedia software  Contact management software  Social Media  Customer relation management software  Database management software  Website design and maintenance software  Payment processing software  E-commerce software  Inventory management software  Industry specific softwareAs with any technical equipment or tool, if you don’t have the expertise to operate it, learnhow to or consult a professional for advice and guidance Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  7. 7. 7(Slide 8)Communication Tools  Telephone line  Internet connection  Toll-free line  Desk telephone  Fax machine  Desk telephone  Answering machine/service  Cellular (smart) telephoneCommunications plays a major role in a business’s image and can be help reach a wider clientbase therefore having all the necessary systems and devices your business needs can becrucial. Fortunately, the Internet, mobile access and today’s world of less-is-more technologyis making it faster and easier if planned and maintained well.(Slide 9)Forms, Documents & Templates  Accounting & financial – Daily cashflow sheets, petty cash log, bank reconciliation  Human resources/employees – referral forms, reference request letter, emergency contact forms, incident reports, work schedule sheets, timesheets  Business operations – operations procedures, inventory reports, bill of sale, client information, Company information  Orders, invoices, receipts, contracts – sales order forms, customer invoice, purchase order forms  Business letters – Thank you letter, Demand for payment,  Office management – Fax sheets, Letterheads, memo forms,For free business documents, forms and templates, check out the following sites.Frugal EntrepreneurBizfiling Business Owner’s Toolkit Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  8. 8. 8IBM SME ToolkitRemember that these resources may need to customize to fit your needs and don’t use legaltemplates without professional advice.(Slide 9)Web-Based ToolsThere are thousands of online business tools and applications on the Internet with hundredsof new ones coming out each year for every possible aspect of running an online of brick andmortar business. The choices seem endless and with every site claiming to have the bestsolution, it can quite frankly be confusing, overwhelming and intimidating.Verification can be problematic with online activities and transactions thus care needs totaken before downloading or signing up for any online service or application, whether there isa charge or whether it is offered for free. Look for services and application that have beenfeatured and/or endorsed by reputable magazines, websites, or blogs or ask recommendationfrom professional or people you know and trust.For startups and small businesses, the need or desire to save money may tip the scalestowards free online tools and services in the debate between free vs. charge. However, oneshould bear in mind that the availability of free tools is in the hands of the applicationdeveloper and if problems arise, the developer(s)’ accountability may be very limited  Instant Messaging & Video Chatting – Skype, ooVoo, Google Talk, Google Chat  Task, collaborative & project management – Basecamp, Central Desktop, Podio,  Social networking & social media – Facebook, Twitter, Google+, Pintrest, LinkedIn  Conference, presentations, & meetings – Gotomeeting, FreeConferencecall, Anymeeting  Email marketing – Opt-in marketing – Constant Contact, iContact, Aweber, Email Angel  Event planning & marketing – create, organize, manage online or offline events for free or charge. E.g Eventbite  Website traffic optimization – Google analytics  Password management – Clipperz, LastPass, IronKey Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  9. 9. 9  Time Tracking & Management - toggl  File, document storage & sharing – Dropbox, Google Drive  Job posting & hiring – oDesk, Elance  Online Audio/Video recorder – Audio Acrobat, Apowersoft, Screenr  Backup – Mozy, carbonite  Office Tools – Google Drive (former Google Docs)Visit here for more tools online business(Slide 10)What To Do / What Not To DoDo Don’t  stick to what you need  buy just to be trendy  keep up with technology  focus features  secure your investments  relay completely on tools and  your homework, evaluate & compare technology first  overlook back up  be frugal  be cheap(Slide 10)This completes our session today but before we leave, I want to address our error inscheduling the training. It seems like we only scheduled for 8 hours of training instead of 10which means that the last day of training will be Mark 15th instead of March 1st. Our sincerestapologies for the oversight. We hope you can make it to the end.Please join us again next week when we will be talking about staffing your business. Asalways, please help us improve this training by giving your feedback in the survey at the end ofthis training.Have a great weekend! Free Online Business Training - Week Two - Writing Your Business Plan | | @Baanabaana |
  10. 10. 10 Free Online Business Training - Week Two - Writing Your Business | | @Baanabaana |