Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Everyone on Staff is a Fundraiser

812 views

Published on

EVERYONE at a nonprofit agency is a fundraiser. We need to bring out the inner-fundraiser in everyone: staff, Board, donors and volunteers. Cultivation and fundraising events can require a bit of social finesse and skill. Fundraisers have an innate ability to talk to anyone about anything. Our colleagues and volunteers may not be as comfortable chatting up a stranger. A good fundraiser can help others be great representatives for their organization.

Published in: Business
  • Be the first to comment

  • Be the first to like this

Everyone on Staff is a Fundraiser

  1. 1. 3/21/2010 1. Engaging others 2. 2 Customer service 3. What’s your message? message? 4. Meetings 5. Empowerment 6. 6 Conversations Questions along the way…. 1
  2. 2. 3/21/2010 Staff meetings Strategic planning Cross department Message focus All about relationships Give and take Coordination Fundraising = Customer Service Focus on donors/clients Acknowledgement What do they need? Get it for them enthusiastically 2
  3. 3. 3/21/2010 Culture of Service St ff t staff Staff to t ff Staff to Board Staff to clients/donors Eliminate “need to be right.” You are the Consultant Threes Th 1. Staff 2. Donor 3. 3 Observer 3
  4. 4. 3/21/2010 Zingerman’s Teach it Define it Live it Measure it Reward it Where’s Your Service Culture? Your Organization g Current Plan Strength (0-5) g (0- ) ( Teach it Define it Live it Measure it Reward it 4
  5. 5. 3/21/2010 What’s the message? Message of the week/month Who’s pushing/responding? Variations on a th V i ti theme Language Open book Empowering Proactive Let go Solve the challenge Get the answer 5
  6. 6. 3/21/2010 Meetings/Events Wh ’ there? Who’s th ? Who should be there? Who leads? Why? Active discussions Internal v. External Practice Yes! Not so much Hello! Can I help you? I am going to.. You should… We… They…. What else Is that all Let me I can’t/don’t 6
  7. 7. 3/21/2010 Body Language Engaged Smile Hand shake Eye contact Listening Messages Rewards and Response F d i i Fundraising Leadership Change Comments Evaluation 7
  8. 8. 3/21/2010 Thank You! B b @3 l Barbara@3talisman.com www.3talisman.com www.talismantol.wordpress.com Facebook.com/talismanassociates Facebook.com/talismanassociates @BTalisman @BT li www.blogtalkradio.com/making- www.blogtalkradio.com/making-a- difference 8

×