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Gianluca Borgna | The Human Factor | Meet Forum 2019

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Meet Forum 2019 | Mediterranean European Economic Tourism Forum
Luxury Travel con ENIT Agenzia Nazionale Turismo e i campioni dell'ospitalità del Mediterraneo
Forte Village, in Sardegna | Sabato 5 ottobre
UniCredit Hall | 10.15 : 11.00
https://www.meetforum.it/programma-2019/

Gianluca Borgna
Area Marketing Manager Italia Falkensteiner Hotel & Residences
https://www.meetforum.it/speaker/gianluca_borgna/

Meet Forum 2019 | Mediterranean European Economic Tourism Forum, a Forte Village, uno dei resort più premiati al mondo: sabato 5 e domenica 6 ottobre un formidabile appuntamento con conference, Laboratori d'Innovazione Turistica e Tavoli al Lavoro, il tema è lo sviluppo economico delle Destinazioni Turistiche del Mediterraneo.
https://www.meetforum.it

Published in: Travel
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Gianluca Borgna | The Human Factor | Meet Forum 2019

  1. 1. The Human Factor
  2. 2. “Efficiency can go a long way to creating a good guest experience, but thoughtful, personal customer service is what turns a good experience into a memorable one.”
  3. 3. The Green Factor That’s why Capo Boi Sea getting more blue! Benvenuti nell’Area Marina Protetta di Capo Carbonara, istituita dal Governo Italiano nel 1998. Un po’ di attenzione ed il rispetto di alcune regole renderà la permanenza a Capo Boi gradevole e responsabile ma soprattutto consente di mantenere inalterata la bellezza di questi luoghi e di una natura che è tutta da scoprire e vivere. La tutela dell’ambiente è un nostro dovere e richiede la collaborazione dei nostri Ospiti. Welcome in the Marine Protected Area of Capo Carbonara! The marine environment is a precious heritage that must be protected, preserved and, where practicable, restored with the ultimate aim of maintaining biodiversity and providing diverse and dynamic oceans and seas which are clean, healthy and productive. Help us preserve the Capo Boi paradise! Willkommen im Marinenschutzgebiet von Capo Carbonara! Diese Meereszone ist ein wertvolles Erbgut, wel- ches geschützt, bewahrt und wo möglich wiederhergestellt werden soll, mit dem Ziel Biodiversität und dynamische Meere,welche sauber, gesund und produktiv sind, zu erschaffen. Helft uns, das Capo Boi Paradies zu erhalten! La Posidonia (Posidonia oceanica) non è un’alga e non è un rifiuto, ma è una pianta superiore come le piante terrestri a noi più familiari che riveste un’enorme importanza per la “salute” del mare e per la protezione della costa dall’erosione Solo grazie a lei la nostra spiaggia è rimasta intatta dal 1963 e, sempre grazie a lei... il nostro mare è sempre più blu! Posidonia is not a seaweed and, above all, is not a waste! It’s a seagrass plant that grows best in clean waters, and its presence is a marker for lack of pollution. It is crucial to fight the coastal erosion and to defend the mediterrenan biodiversity. Thanks to it our beach remained intact and... Capo Boi Sea getting more blue! Posidonia ist kein Seeunkraut und vorallem kein Abfal- lprodukt. Es ist eine Meerespflanze, die in sauberen Gewäss- ern wächst und ein Zeichen von guter Wasserqualität ist. Es ist wichtig, Stranderosion zu bekämpfen und mediterrane Biodiversität zu erhalten. Dank dieser Pflanze ist unser Strand intakt und das Capo Boi Meer wird immer blauer! The sea Takes Care of Us. Let’s Return the Favor.
  4. 4. “Poetically translated to “golden joinery,” Kintsugi, or Kintsukuroi, is the centuries-oldJapanese art offixing broken pottery.”
  5. 5. Sii gentile.
  6. 6. Grazie! Gianluca Borgna

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