Quality management-brochure


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Quality management-brochure

  1. 1. BSI Quality Management Self-assessmentEnsure supply chain confidence by complying with therenowned quality standard ISO 9001 http://shop.bsigroup.com/QualityOnlineraising standards worldwide™BSI Quality ManagementSelf-assessment
  2. 2. ISO 9001 enables organizations to ensure they deliver high value and high qualityproducts and services to their customers and their employees.The new BSI Quality Management Self-assessment tool will give you confidence in your quality managementpolicies and processes. It will allow you to assess your quality management system (QMS) and to record andreport compliance with ISO 9001.With access to expert guidance, BSI Quality Management Self-assessment will help organizations implementISO 9001 and monitor their compliance with its requirements. It will help you demonstrate to your supplychain, senior management, or external auditors that you are consistently delivering high quality productsand services.ISO 9001ISO 9001 is the leading QMS. There are more than 35,000users in the UK alone and around 950,000 in 175 countries.The standard has helped many companies to:• Improve customer satisfaction and loyalty• Improve the quality and consistency of products and services• Achieve preferred supplier status• Reduce the returns of poor quality goods• Increase profitability• Enhance brand credibility and protect reputation• Reduce costs, production time and wastage.Putting ISO 9001 into practiceBSI Quality Management Self-assessment will support those newto implementing ISO 9001 as well as supporting the experienceduser. BSI Quality Management Self-assessment will help you toset-up or maintain a QMS in line with the requirements ofISO 9001and initiate a continual review and assessment culturewithin your organization.The tool mirrors ISO 9001 in identifying the eight qualitymanagement principles that can be used by senior managersto lead the organization towards improved performance.The principles are:1.Customer focus2.Leadership3.Involvement of people4.Process approach5.Systems approach to management6.Continual improvement7.Factual approach to decision making8.Mutually beneficial supplier relationships.How does BSI Quality ManagementSelf-assessment work?This tool uses the eight principles to interrogate your qualitymanagement system ensuring that all aspects of ISO 9001 arefully integrated, giving you confidence in your process andeventual product or service.BSI Quality Management Self-assessment provides a guide tothe various aspects of planning, implementing, operating,checking and reviewing your system. It takes the user througha question and answer session with in depth guidance materialto help at every step. It will highlight what is already in place interms of a QMS, what is working well and what is missingand/or needs attention.Who should use this tool?BSI Quality Management Self-assessment is designed for allorganizations that wish to implement or continue their QMSprogramme. It can be used by organizations of all sizes, acrossall sectors that are intending to:• Improve their quality performance in a systematic way• Establish, implement, maintain and improve a QMS• Demonstrate conformance to a quality policy externally• Gain certification of its QMS by an external organization• Self-evaluate and self-declare conformance with thestandard.Quality managers and auditors within organizations will beable to assess the organization as a whole or as a numberof discrete parts (divisions, departments, units, etc) or both.The tool also offers guidance to users throughout the processand offers tips on how to improve the QMS.BSI Quality Management Self-assessmentEnsure supply chain confidence by complying with ISO 9001http://shop.bsigroup.com/QualityOnline
  3. 3. Reasons to subscribe to BSI QualityManagement Self-assessment• Build an organizational structure for self-assessment by allocatingsections of questions to other users in the subscription• Manage self-assessments across a number of sites, with the abilityto allow/restrict access to each self-assessment for any user• Generate reports to demonstrate the results of self-assessmentagainst the requirements of ISO 9001• Benchmark across the organization with comparison reports,show differences in compliance between sites, or report progressover time• Browse relevant standards and guidance online or downloadfull PDFs.What does BSI Quality ManagementSelf-assessment include?The BSI Quality Management Self-assessment tool is a self-contained online resource that will give you access to areference library including:• BS EN ISO 9001:2008 Quality management systems.Requirements• BS EN ISO 9000:2005 Quality management systems.Fundamentals and vocabulary• Understanding ISO 9001:2008 and Process-basedManagement Systems• Creating a Process-based Management System forISO 9001:2008 and Beyond• Process Management Auditing for ISO 9001:2008NB: BS EN ISO 9004:2009 Managing for the sustained success of anorganization. A quality management approach will be fully integratedearly 2010.Subscribe nowBSI Quality Management Self-assessment will provide you with the confidencethat your organization has implemented a QMS in accordance with ISO 9001.£495 + VAT for a single user for one yearTo unlock collaboration features and fully integrate into your organization,or for more information on multi-user licenses contact us athttp://shop.bsigroup.com/QualityOnlineEmail: info@bsigroup.comTel: +44 (0)20 8996 9001BSI Quality ManagementSelf-assessmentFREE 2 WEEK TRIALhttp://shop.bsigroup.com/QualityOnline
  4. 4. About BSIBSI is the UK’s national standards organization, recognized globally forits independence, integrity and innovation in the production ofstandards and information products that promote and share bestpractice. BSI works with businesses, consumers and government torepresent UK interests and to make sure that British, European andinternational standards are useful, relevant and authoritative.BSI has been instrumental in the creation, development and promotionof instantly recognizable and well-renowned standards:BS EN ISO 9001 for quality managementBS EN 16001 for energy managementBS 25999-1 and BS 25999-2 for business continuity managementBS 10012 for data protectionBS ISO/IEC 27001 for information security managementBS OHSAS 18001 for occupational health and safetyBS EN ISO 14001 for environmental managementFor further information please visitshop.bsigroup.comBSI Group is a global independent business services organization thatinspires confidence and delivers assurance to customers with standards-based solutions. Originating as the world’s first national standards body,the Group has over 2,250 staff operating in over 100 countries throughmore than 50 global offices. The Group’s key offerings are:· The development and sale of private, national and internationalstandards and supporting information· Second and third-party management systems assessmentand certification· Product testing and certification of services and products· Performance management software solutions· Training services in support of standards implementationand business best practice.For further information please visit www.bsigroup.comSign up to free e-NewslettersTo keep up-to-date with the latest developments in your sector,sign up to receive our sector-specific newsletters atwww.bsigroup.com/newslettersraising standards worldwide™11/09BSI Group: Standards • Information • Training • Inspection • Testing • Assessment • CertificationPrinted responsibly on FSC material underchain of custody conditions by an FSCcertified printer. Please recycle after use.BSI Group Headquarters389 Chiswick High Road London W4 4AL UKTel +44 (0)20 8996 9001Fax +44 (0)20 8996 7001http://shop.bsigroup.com/QualityOnline© BSI copyrightFSC LOGO