3. • “ Imagination is more important than
knowledge” -Albert Einstein
• “ Originality is simply a fresh pair of eyes.” -
Woodrow Wilson
4. • Program Objectives (1 of 2)To be prepared to
actively listen in order to accurately
understand the problem.
• To help you know how to take the first step in
solving a problem.
• To clarify and define the problem.
• To understand the usefulness of collaborative
problem solving and decision making.
5. • To examine different decision making models.
• To utilize creativity in the problem
solving/decision making process.
• To plan, practice, and problem solve with
making decisions through case studies, role
playing and group discussions.
• Program Objectives (2 of 2)
6. • A Challenge Please write a One Sentence
Definition of
“PROBLEM SOLVING”
Paralysis over Analysis.
7. • Definitions (1 of 3)Problem Solving.
• A systematic approach to defining the
problem (question or situation that presents
uncertainty, perplexity or difficulty) and
creating a vast number of possible solutions
without judging these solutions.
8. • Definitions (2 of 3)Decision Making :
• The act of narrowing down the possibilities,
choosing a course of action, and determining
the action’s potential consequences.
9. • “ Problem solving is a cognitive processing
directed at achieving a goal where no solution
method is obvious to the problem solver.”
• Definitions (3 of 3) Critical Thinking Defined “
Purposeful mental activity that helps
formulate or solve problems, make decisions,
or fulfill a desire to understand.”
10. • Teaching Problem Solving Skills Is it possible to
teach problem solving skills?
11. • Making judgments
• What Skills Do You Use In Problem Solving?
Analytical skills
• Decision making
• Collecting information
• Planning
12. • What processes do you use?
• Can you explain them to another person?
• Do these processes vary depending upon the
problem?
• How Do You Solve Problems?
13. • Problem Solving People? Experts.
• People who know the area of knowledge
thoroughly. Solving problems becomes more
natural.
• People who can think of alternatives even
when no clear solutions seems apparent.
• Friendzspot
