Process management is used by many companies as a crucial, strategic success factor to analyse core competencies and key processes and to optimize them according to their respective requirements. Process Management gives you the tools to develop and evaluate new business models, increase efficiency, and provide your customers with an exceptional customer experience. With our best practice procedure model we would like to share with you how to best manage process management in your organization to achieve the desired benefits. But also: Which steps you should take to succeed in process management and to establish a suitable and sustainable process management system. To learn more visit our website: https://www.boc-group.com/getting-started-with-bpm You can also book a free BPM demo online at https://www.boc-group.com/contact

1. GETTINGSTARTED
WITHBPM
ValuecreationthroughProcessManagement
BUSINESSPROCESSMANAGEMENT
KEYDRIVERSOFBPM
THEPROCESSMANAGEMENTLIFECYCLE(PMLC)
OBJECTIVESANDBENEFITSOFBPM
1.Strategy&Conception 4.Implementation&Change
5.Execution&Operation
6.Feedback&Controlling
2.Design&Documentation
3.Analysis&Optimization
BookafreeBPMdemoonline:
https://www.boc-group.com/contact
Tolearnmore:https://www.boc-group.com/getting-started-with-bpm
BOCGroup @BOC_Group
THEPMLCPHASESINDETAIL
•Sinceframeworkconditionsandcorporategoals
aresubjecttoconstantchangeandthus,business
processesneedtobecontinuouslyreviewedand
adjusted,acyclicproceduremodelissuitable,
suchasthePMLC.
•TheProcessManagementLifecycleallowsfora
continuousimprovementofprocessesthroughoutcontinuousimprovementofprocessesthroughout
thecompanyandalsoextensionofbestpractice
approaches.
•Developingaframeworkandpriorities
•DefiningaProcessManagementOrgani-
zation
•Definitionandfine-tuningoftheprocedure
model
•DefinitionoftheProcessManagementgoals
•IntroductionoftheTO-BEprocessesin
organizationalterms
•IntroductionoftheTO-BEprocessesin
technicalterms
•Thetargetprocessesare"live"andare
nowthenewactualprocesses
•ImplementationofcurrentAS-ISprocesses
indailybusines–inorganizationalandtechnical
terms
•Recordingofdataforprocesscontrolling
•Continuousevaluationofkeyfiguresand
controloftheactualprocesses
•Processevaluationthroughcomparisonof
definedprocessgoalsandtargetvaluesfor
KPIs(KeyPerformanceIndicators)
•Performanceanalysisasabasisforfurther
optimizationoptimization
Businessprocessesaretheheartofyour
organization.Tomanageprocessesmeans
todeterminehowyoucreateyourproducts
andservicesandhowyoupresentthemto
yourclients.Processmanagementdefines
clearresponsibilitiesforthesuccessful
serviceprovisioninend-to-endprocesses.serviceprovisioninend-to-endprocesses.
•Collectionofinformationfordocumentation
ofthecurrentstate
•Modelling,documentationandmaintenance
ofthecurrentprocesses
•Collectionandstructuringofthemostimpor-
tantassets:roles,documents,ITsystems
•AnalysisoftheAS-ISprocesseswithregards
topotentialroomforimprovement
•StandardizationoftheAS-ISprocesses
•Developmentoftarget(TO-BE)processesor
targetprocessvariants
Efficiency
27%
Quality
18%
Agility
27%
RiskManagement
18%
ChangeManagement
9%
1.Economicefficiency 4.Transparencyandflexibility
5.Security
6.Continuousimprovements
2.Productivity
3.Customersatisfactionandquality