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How to Keep Employees Engaged and Happy

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Discover the most effective rules of engagement to engage and retain skilled employees.

This SlideShare will show you how to get your staff more involved, enthusiastic and committed at work.

Learn how you can engage employees by:
- providing meaningful work
- coaching them
- developing your people
- recognizing good performance
- hiring the right managers
- facilitating work-life balance

Published in: Recruiting & HR
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How to Keep Employees Engaged and Happy

  1. 1. HOW TO KEEP EMPLOYEES ENGAGED AND HAPPY
  2. 2. THE PROBLEM 69% of employees report engagement is a problem in their organization 82% say it is very important that their organization address their employee engagement problem 69% 82% Source: Psychometrics Engagement Study
  3. 3. Lack of employee engagement is a problem shared by many businesses in all industries
  4. 4. If you have disengaged employees at your company, it’s time to pay closer attention to the one common denominator: YOUR ORGANIZATION
  5. 5. DISENGAGEMENT USUALLY STEMS FROM THE TOP Poor management Bad hiring decisions Lack of communication Inadequate training and disregard of work- balance issues ...And other worst practices
  6. 6. THE BOTTOM LINE
  7. 7. Show your employees that you care about what matters to them. It’s not that difficult! Not if you truly listen to them!
  8. 8. THE SOLUTION
  9. 9. THE SOLUTION 6 essential steps to success
  10. 10. GIVE THEM MEANINGFUL WORK 1
  11. 11. “WORK GIVES YOU MEANING AND PURPOSE, AND LIFE IS EMPTY WITHOUT IT.” — STEPHEN HAWKING
  12. 12. 54% of employees who are proud of their company’s contributions to society are engaged.
  13. 13. MEANINGFUL WORK The missing link
  14. 14. A JOB IS MEANINGFUL IF IT ALLOWS EMPLOYEES TO Be themselves Care about what they are doing Feel valuable Think creatively Make decisions Expand their skill sets Have enough time to recharge
  15. 15. COACH YOUR EMPLOYEES 2
  16. 16. “TELL ME AND I FORGET. TEACH ME AND I REMEMBER. INVOLVE ME AND I LEARN.” — BENJAMIN FRANKLIN
  17. 17. Employees who report feeling valued by their employers are 60% more likely to report they are motivated to do their very best for their employer.
  18. 18. EMPLOYEES WANT AN ENGAGED COACH OR MENTOR
  19. 19. SOME BASIC COACHING TIPS TO GET YOU STARTED Provide practical, actionable steps Give relevant examples Identify employee’s strengths Place them where they can excel Track their progress Offer cross-training opportunities Recognize improvement immediately
  20. 20. DEVELOP YOUR PEOPLE 3
  21. 21. “THE GROWTH AND DEVELOPMENT OF PEOPLE IS THE HIGHEST CALLING OF LEADERSHIP” — HARVEY FIRESTONE
  22. 22. 58% of employees say that professional development contributes to their job satisfaction.
  23. 23. SATISFIED EMPLOYEES ARE engaged employees
  24. 24. HERE ARE SOME TACTICS TO HELP YOU ESTABLISH A STRATEGY FOR DEVELOPING YOUR PEOPLE Schedule employees to shadow seasoned workers Offer cross-training opportunities Give employees time to work on special projects Design transition management problems Provide external development opportunities Reward leaders for developing employees
  25. 25. RECOGNIZE GOOD PERFORMANCE 4
  26. 26. “PEOPLE WORK FOR MONEY BUT GO THE EXTRA MILE FOR RECOGNITION, PRAISE AND REWARDS.” — DALE CARNEGIE
  27. 27. Highly engaged employees respond 83% favorably to the question, “How satisfied are you with the recognition you receive for doing a good job,” vs only 3% for disengaged employees.
  28. 28. GRATITUDE AND PRAISE IMPROVE ENGAGEMENT
  29. 29. HERE ARE A FEW WAYS TO RECOGNIZE YOUR EMPLOYEES Say “Thank You” Give praise for a job well done Communicate achievements via company-wide emails Provide on-demand feedback Ask for advice in employee’s area of expertise Treat them to something special Ask your employees how they prefer to be recognized
  30. 30. HIRE THE RIGHT MANAGERS 5
  31. 31. “HIRING THE BEST IS YOUR MOST IMPORTANT TASK.” — STEVE JOBS
  32. 32. 80% of employees dissatisfied with their direct manager are disengaged.
  33. 33. 30% of employees report a lack of supervisor support.
  34. 34. EMPLOYEES WITH GREAT MANAGERS ARE FAR MORE ENGAGED AT WORK
  35. 35. WHO IS THE RIGHT MANAGER?
  36. 36. HERE ARE SOME OF THE TRAITS COMMONLY ATTRIBUTED TO GOOD MANAGERS Fair Mature Empathetic Communicates Good attitude Honest Prioritizes Accountable Leads by example Patient
  37. 37. HELP EMPLOYEES ACHIEVE WORK-LIFE BALANCE 6
  38. 38. “ALWAYS TREAT YOUR EMPLOYEES EXACTLY AS YOU WANT THEM TO TREAT YOUR CUSTOMERS.” — STEPHEN COVEY
  39. 39. While 67% of employees feel workers have work-life balance, 45% of employees disagree.
  40. 40. Offer a flexible work schedule Allow employees to work remotely Increase paid time off Restrict off-hours intrusions Conduct employee surveys Recognize the signs of overwork Encourage a healthy lifestyle Establish a work-life balance culture TO IMPROVE WORK-LIFE BALANCE IN YOUR COMPANY, CONSIDER EMBRACING SOME OF THESE SUGGESTIONS
  41. 41. CONCLUSION
  42. 42. These six steps are a great start for engaging your employees and setting up a successful partnership that will lead to higher performance, productivity and retention. Some of these suggestions cost little or nothing to implement, and the rewards are definitely worth it.
  43. 43. FOLLOW THE GOLDEN RULE The best advice we can give to you: Do unto others as you would have them do unto you. Treat your employees as you, yourself, would like to be treated.
  44. 44. GET ADDITIONAL RESOURCES FROM BMA GROUP!

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