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Forget media, think social.

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Forget media, think social.

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The word media in front of social has caused a lot of confusion. It's not about the media, it's about being social. Open, collaborative and aspirational. That is what will drive prosperity for business. That is what makes your employees and clients loyal. After scrolling through this presentation you will know what makes or breaks a 21st century business and will be inspired with the tools needed to design a social business.

The word media in front of social has caused a lot of confusion. It's not about the media, it's about being social. Open, collaborative and aspirational. That is what will drive prosperity for business. That is what makes your employees and clients loyal. After scrolling through this presentation you will know what makes or breaks a 21st century business and will be inspired with the tools needed to design a social business.

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Forget media, think social.

  1. 1. Forget media, think social.
  2. 2. Shi(f)t happens Inspire people outside the office walls Inspire people inside the office walls Return on Social
  3. 3. Shi(f)t happens
  4. 4. 77% of US CEO’s are revising strategies in response to consumer demand. (Source: PWC 2012 Global CEO Survey)
  5. 5. Media have come a long way.
  6. 6. The web has revolutionized communication forever.
  7. 7. But... It is not about the media!
  8. 8. It’s about people 8
  9. 9. 7 billion people. Just one planet.
  10. 10. Mother earth is angry
  11. 11. Because we do this
  12. 12. People don’t like this
  13. 13. People take charge
  14. 14. People like to change. People want to help. Organizations should help people to change the world. 14
  15. 15. People do not trust authority anymore!
  16. 16. 86% of global consumers believe that business needs to place at least equal weight on society’s interest as on its own interest. (Source: Edelman Good Purpose Study, 2010)
  17. 17. client customer It’s not about your consumer target group 17
  18. 18. It’s about people 18
  19. 19. It’s not about the media 19
  20. 20. Social media? 20
  21. 21. Social people! 21
  22. 22. The increasing power of the “99%” using new technologies wil change the world forever. Today organizations should tap into the human tendency to wish to create a better world. This world demands organizations to innovate to become more social. We have to inspire those inside and outside the office walls and make both give us their everlasting loyalty and advocay!
  23. 23. It is not the biggest of brands that survive, nor the most intelligent. It is the one that is most adaptable to change
  24. 24. Inspire people outside the office walls
  25. 25. 1. Social advertising 2. Social web rules 3. Social capitalism 1. social advertising 2. social web rules 3. social capitalism
  26. 26. Why spending 20 million on a super bowl ad if you can create a better world? 1. social advertising 2. social web rules 3. social capitalism
  27. 27. Oakley provided the mine-workers in Chili with sunglasses. They had not seen daylight for more than 60 days. 1. social advertising 2. social web rules 3. social capitalism
  28. 28. With this add Patagonia reached their best results from advertising ever. 1. social advertising 2. social web rules 3. social capitalism
  29. 29. “We have to speak to whole human beings with minds, hearts and spirits” (Philip Kotler) 1. social advertising 2. social web rules 3. social capitalism
  30. 30. The new constitution of Iceland is written by 3000 people. Half of its population voted. 1. social advertising 2. social web rules 3. social capitalism
  31. 31. Carrotmob brings people together to spend their money on social businesses. 1. social advertising 2. social web rules 3. social capitalism
  32. 32. “Web culture rules. It stands for freedom, openness, realness, meritocracy, collaboration.” (Gary Hamel) 1. social advertising 2. social web rules 3. social capitalism
  33. 33. Unilever in 2020;double revenue, halve environmental footprint, while producing for more than a billion people. 1. social advertising 2. social web rules 3. social capitalism
  34. 34. Akzo’s Dulux paint reduces the surface temperature of walls by 5ºc, saving 15% on energy used for airco. 1. social advertising 2. social web rules 3. social capitalism
  35. 35. “The purpose of the corporation must be redefined around creating shared value.” (Michael Porter) 1. social advertising 2. social web rules 3. social capitalism
  36. 36. 70% of CEO’s noted the need to evaluate sustainable value creation strategies that had different criteria than traditional opportunities - which require a longer time horizon to generate returns. (Source: Business at its best; driving sustainable value creation, Accenture)
  37. 37. Keep it social, stupid
  38. 38. Inspire people inside the office walls
  39. 39. 1. Inspire with purpose 2. Engage employees 3. Transform the organisation 4. Connect with the world 1. Inspire 2. Engage 3. Transform 4. Connect
  40. 40. Why do we exist, really? What’s our purpose in life? 1. Inspire 2. Engage 3. Transform 4. Connect
  41. 41. Can we spend our money on something employees care about? 1. Inspire 2. Engage 3. Transform 4. Connect
  42. 42. What if we allocate our advertising budget to a new ambition; winning the nobel prize? 1. Inspire 2. Engage 3. Transform 4. Connect
  43. 43. 79% of millenial employees say their company’s social activities make them feel loyal to the company. (Source: Kelly Global Workforce Index)
  44. 44. Starbucks’ “Leadership Lab” engages their 9.600 store managers to become true brand- ambassadors. 1. Inspire 2. Engage 3. Transform 4. Connect
  45. 45. Spatial design becomes more important as it instills the brand feeling every single day. 1. Inspire 2. Engage 3. Transform 4. Connect
  46. 46. Can we inspire and connect an existing community using few management involvement and investments and is it safe? 1. Inspire 2. Engage 3. Transform 4. Connect
  47. 47. Top-down, bottom- up, outside-in, inside- Leaders Management Coalition People out should all come together to create a true social business. 1. Inspire 2. Engage 3. Transform 4. Connect
  48. 48. Create a council. Going through OR change, infusing an Hire an agency. innovative attitude and unleashing the brand fire within people is an ongoing proces. 1. Inspire 2. Engage 3. Transform 4. Connect
  49. 49. Best Buy’s ‘Twelpforce’ consists of 2000 connected brand ambassadors using social technology to build relations with people. 1. Inspire 2. Engage 3. Transform 4. Connect
  50. 50. Virgin uses Salesforce Chatter for both communication inside and outside the office walls. 1. Inspire 2. Engage 3. Transform 4. Connect
  51. 51. P&G’s R&D is now ‘Connect & Develop’. Half of their innovations resulted from collaboration between researchers inside and innovators outside the walls. 1. Inspire 2. Engage 3. Transform 4. Connect
  52. 52. Highly networked enterprises are 50% more likely than other organisations to report market share gains against their competitors and higher profit margins. (Source: McKinsey quarterly ‘The Rise of the Networked Enterprise’)
  53. 53. Democratization of business is well under way. It’s time for organisations to open up. Break down the walls. Balance Business. Humanize it! Become social
  54. 54. P is for purpose, principles, persuasion.
  55. 55. Return on Social
  56. 56. This world demands organizations to innovate to become more social. We have to inspire and engage those inside and outside the office walls using social technology and a well-defined purpose.
  57. 57. ROI? 57
  58. 58. Investment Marketing HR Return on ICT Creativity Collaboration
  59. 59. ROE! Return on Everything
  60. 60. ROS! Return on Social
  61. 61. For the past three years, ethical corporate leaders have outperformed the growth of the S&P 500 by 40%. (Source: The World’s Most Ethical Companies 2011, ranked by Ethisphere)
  62. 62. Thanks! www.bndng.com ;)

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