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Creating Space for Collaborative Leadership

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A group effort, this presentation by several BCcampus staff was made to the IT4BC Conference in June 2013,

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Creating Space for Collaborative Leadership

  1. 1. Creating Space for Collaborative Leadership Brian Case – Manager, Infrastructure Services Denise Goudy – Client Services Manager Ian MacKinnon – Client Services Manager Cathy van Soest – Client Services Manager Lawrence Parisotto – Director, Collaborative Programs and Shared Services Initiatives Thursday, November 14, 2013
  2. 2. Creating Space for Collaborative Leadership Agenda • Levels of Collaboration • Collaborative Programs, Services & Projects • Connector System – Data Exchange • Transcript Exchange • BCcampus Infrastructure • Summary • Questions BCcampus | connect. collaborate. innovate. Page | 2
  3. 3. Creating Space for Collaborative Leadership Levels of Collaboration • the realm of collaboration • drivers of collaboration • degrees of collaboration • barriers to collaboration • a process for collaboration • success factors • and finally examples of collaboration that leads to systemic technology solutions BCcampus | connect. collaborate. innovate. Page | 3
  4. 4. Creating Space for Collaborative Leadership Realm of Collaboration Post-Secondary System Institution C Institution B Institution A Service BCcampus | connect. collaborate. innovate. Page |
  5. 5. Creating Space for Collaborative Leadership Drivers of Collaboration • • • • • • • • Cost reduction Establishing relationships Increased or better services Streamlined processes Leveraging enterprise solutions Leveraging mutual resources Lowering administrative costs Information sharing Getting Started in Cross-Boundary Collaboration: What State CIOs Need to Know. NASCIO. 2007 BCcampus | connect. collaborate. innovate. Page | 5
  6. 6. Creating Space for Collaborative Leadership Degrees of Collaboration Achieving a Common Purpose and Mutual Benefit High Low Adapted from: Collaboration for a Change: Definitions, Decision-making Models, Roles, and Collaboration Process Guide. Himmelman, AT. 2002 BCcampus | connect. collaborate. innovate. Page |
  7. 7. Creating Space for Collaborative Leadership Process for Collaboration Shared Services     BCcampus | connect. collaborate. innovate. Page | 7
  8. 8. Creating Space for Collaborative Leadership Process for Collaboration Collaborative Programs, Services, Projects     BCcampus | connect. collaborate. innovate. Page | 8
  9. 9. Creating Space for Collaborative Leadership Collaboration Success Factors 6 key aspects to collaboration formation • Forging initial agreements • Building leadership • Building legitimacy • Building trust • Managing conflict • Planning  BCcampus | connect. collaborate. innovate. Page | 9
  10. 10. Creating Space for Collaborative Leadership Collaborative Programs, Services and Projects Denise Goudy BCcampus | connect. collaborate. innovate. Page | 10
  11. 11. Creating Space for Collaborative Leadership Collaborative Programs Applied Business Technology Northern Collaborative for Information Technology BCcampus | connect. collaborate. innovate. Page | 11
  12. 12. Creating Space for Collaborative Leadership Collaborative Services Services • AskAway • WriteAway (e-tutoring) • Moodle (LMS) • Kaltura (Video Enterprise System) BCcampus | connect. collaborate. innovate. Page | 12
  13. 13. Creating Space for Collaborative Leadership Collaborative Projects Current Projects in 2013/14 •Health Care Assistant •Elder Abuse Prevention Strategy •Care Management Competencies •Interior Health Authority/Colleges BCcampus | connect. collaborate. innovate. Page | 13
  14. 14. Creating Space for Collaborative Leadership Connector System – Data Exchange Ian MacKinnon BCcampus | connect. collaborate. innovate. Page | 14
  15. 15. Creating Space for Collaborative Leadership Connector System – Data Exchange Connector transactions • GetCourses – CoursesBC • GetCourses – CoursesBC • GetAcademicRecord – MyCreditsBC • ValidateStudent – Collaborative ABT / MyCreditsBC ApplyBC • Full Service Institutions Transcript Exchange • Transcript Batches – Receive / Deliver Future Development BCcampus | connect. collaborate. innovate. Page | 15
  16. 16. Creating Space for Collaborative Leadership Connector System – Data Exchange Current Architecture Mule Enterprise Service Bus • Hub (formerly “Capitol”) • Agents (formerly “Embassies”) • MuleMQ – handles message queuing using Java-based JMIS queue Transcript Exchange • Introduction of Web Services to connector system BCcampus | connect. collaborate. innovate. Page | 16
  17. 17. Creating Space for Collaborative Leadership Connector System – Data Exchange Current Architecture BCcampus | connect. collaborate. innovate. Page | 17
  18. 18. Creating Space for Collaborative Leadership Connector System – Data Exchange Future Direction ESB vs. Web Services • MuleMQ no longer well supported WebServices have conquered the world: • Banking, Stock trades, Governments, etc. • Better security model BCcampus | connect. collaborate. innovate. Page | 18
  19. 19. Creating Space for Collaborative Leadership Connector System – Data Exchange Move to VM architecture •Retire agent boxes – most near end of service life •Propose to have institutions provision a VM for BCcampus connector •Clear responsibility lines through web service contracts •Web service security to replace home-grown system BCcampus | connect. collaborate. innovate. Page | 19
  20. 20. Creating Space for Collaborative Leadership Connector System – Data Exchange Standards-based data descriptions • Retire home-grown schemas • PESC Admissions Application – in progress • PESC College Transcript – in progress Future data exchange services • High School Transcripts BCcampus role in connector system • Web Service deployable modules • BCcampus to become more a resource than a software developer • • • Example containers Sourceforge public projects Crowdsourcing BCcampus | connect. collaborate. innovate. Page | 20
  21. 21. Creating Space for Collaborative Leadership Transcript Exchange Cathy van Soest BCcampus | connect. collaborate. innovate. Page | 21
  22. 22. Creating Space for Collaborative Leadership Transcript Exchange TranscriptsBC: Serving BC Citizens Goal BCcampus | connect. collaborate. innovate. Single Service for Transcript Ordering Page | 22
  23. 23. Creating Space for Collaborative Leadership Transcript Exchange Getting There Collaborative leadership and the BCcampus Connector BCcampus | connect. collaborate. innovate. Page | 23
  24. 24. Creating Space for Collaborative Leadership Transcript Exchange Collaborative Leadership Examples BCcampus | connect. collaborate. innovate. Page | 24
  25. 25. Creating Space for Collaborative Leadership Transcript Exchange Phase 1: 2010-13 BCcampus | connect. collaborate. innovate. Page | 25
  26. 26. Creating Space for Collaborative Leadership Transcript Exchange Phase 2 Implementation & On-going Operational Plan in Development Focus: Secure PDF Transcript Delivery BCcampus | connect. collaborate. innovate. Page | 26
  27. 27. Creating Space for Collaborative Leadership Enabling Infrastructure Brian Case BCcampus | connect. collaborate. innovate. Page | 27
  28. 28. Creating Space for Collaborative Leadership Infrastructure Our Relationship with SFU • PASBC and WebCT in 2004 • Connector project 2005 • VMware in 2009 • Moved to SFU ESX Cluster in 2012 BCcampus | connect. collaborate. innovate. Page | 28
  29. 29. Creating Space for Collaborative Leadership Infrastructure Benefits • Purchasing Power • Access to skilled staff • • • Developers DBA’s BCNET • Secure Data Centre Next Slide: Infrastructure overview BCcampus | connect. collaborate. innovate. Page | 29
  30. 30. Creating Space for Collaborative Leadership Infrastructure BCcampus | connect. collaborate. innovate. Page | 30
  31. 31. Creating Space for Collaborative Leadership Infrastructure Flexible Delivery Models • Adobe Connect – Share everything • • • • Licenses Server and Network Support Moodle • • Dedicated VM’s D2L • Vendor hosted BCcampus | connect. collaborate. innovate. Page | 31
  32. 32. Creating Space for Collaborative Leadership Summary: BCcampus can provide the environment and the opportunity for collaborative leadership The range of opportunities is endless with a proven infrastructure, collaborative programs, services and projects Collaborative leadership can occur at the individual level, the institutional level, or across partners in a facilitated environment. Where can collaboration take you? As an IT leader in BC’s postsecondary system? BCcampus | connect. collaborate. innovate. Page | 32
  33. 33. Creating Space for Collaborative Leadership Questions? BCcampus | connect. collaborate. innovate. Page | 33
  34. 34. Creating Space for Collaborative Leadership Contact us Brian Case Manager, Infrastructure Services bcase@bccampus.ca Denise Goudy Client Services Manager Collaborative Programs and Services dgoudy@bccampus.ca Ian MacKinnon Client Services Manager ApplyBC, Moodle, Connector imackinnon@bccampus.ca Cathy van Soest Client Services Manager TranscriptsBC, CoursesBC, MyCreditsBC cvansoest@bccampus.ca BCcampus | connect. collaborate. innovate. Page | 34

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