Client Management
ClientGenie Analyzer:
Free audit tool for your Notes client
environment
Olaf Boerner
Admin2013 hosted by...
Client Management
Audit your Notes clients ?
What is IBM doing ?
Client Management
Analyzing Notes Client: Standard
Notes Client is providing some information via
AdminP request during lo...
Client Management
WHY DO YOU NEED MORE DETAILED
INFORMATION ?
Client Management
Why ?
Ensure
standards
Implement
changes
Prevent
problems
Client Management
Ensure Standards
Notes Client 8.5.3 FP3 ?
Standard Program directory ?
Everybody is using same notes dat...
Client Management
Typical Changes
Upgrading Notes Client to new version
Exchanging Hardware -> User receives a new laptop
...
Client Management
Notes Client Management Cycle
Lotus Policies
Scripting
ClientGenie
Client Management
ClientGenie Analyzer
provides help 
Client Management
ClientGenie:
Short Introduction
Client Management
ClientClient Management Modules
Client Management
ClientGenie: Configuration Management
Client Management
ClientGenie – Features
Client Management
ClientGenie Projects
Client Management
ClientGenie Architecture
Domino Server:
• 2 Databases
• ClientGenie Configuration
• ClientGenie Inventor...
Client Management
ClientGenie Inventory Database
Inventory Database on Domino
Server
Person document
• for each user or
• ...
Client Management
How does ClientGenie analyzing your
Notes Clients ?
Client Management
ClientGenie: Points of Control
Client Management
ClientGenie: Points of Control
ClientGenie Analyzer
Client Management
ClientGenie Analyzer
Module
Client Management
What information can be monitored ?
Hardware
•Computer Type
•Bios,
•Harddisk
•CPU, RAM
OS
•Version
•Comp...
Client Management
Analyze with Views
Client Management
ClientGenie Dashboard
Client Management
Analyze with WebDashboard
Client Management
Demo
Client Management
Best practices analyzing Notes Client
Client Management
BP: Standardize notes data path
Ensure that all users are using standard data
path
Why ?
• Upgrade local...
Client Management
BP: Monitor notes.ini entries
You want to set Notes.ini entries
• Desktop Policy
Client Management
BP: Monitor notes.ini entries
Monitoring Notes.ini entries
• ClientGenie will report all notes.ini entri...
Client Management
Best practices: Policy Management
Policies are mandatory for using ID Vault and
applying security settin...
Client Management
Best practices: Policy Management
Troubleshooting ?
20% of all clients to not have current policies in
t...
Client Management
How to install ClientGenie ?
Client Management
ClientGenie Server Installation
Domino Server:
• 2 Databases
• ClientGenie Configuration
• ClientGenie I...
Client Management
ClientGenie Client Installation
Clientgenie.dll must be copied to every machine
• Program directory
• No...
Client Management
How to add extmgr_addin entry
Desktop Settings
Client Management
Get you ClientGenie Analyzer Edition
www.clientgenie.com/analyzer
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Free audit tool for your Notes client environment - Presentation from The VIEW Admin 2013

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For a Notes admin, sometimes it is crucial to know your audience. There are many ways how Notes clients can be installed and configured. So, unexpected errors and hiccups become probable, which show up at the support desk and keep your staff busy.

It would help to limit the range of the options and to prevent potential trouble. Using Notes policies is a way to manage your Notes clients and apply standards. However before deploying new settings, you better know what exactly you need to change. Furthermore how do you know that policies made the change happen? Starting client upgrades to new version requires knowledge about the environment too.

BCC solves these problems easily and the best. You don't need to purchase anything; ClientGenie Analyzer Edition is available for free to all conference attendees. So be sure to attend our session and see how you can audit and analyze your Notes client environment with just a few clicks.

ClientGenie Analyzer module collects all relevant client information such as operating system information, Notes program and data directory, location and connection documents, replicas and replication settings, notes.ini parameter, database information without any user impact.

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Free audit tool for your Notes client environment - Presentation from The VIEW Admin 2013

  1. 1. Client Management ClientGenie Analyzer: Free audit tool for your Notes client environment Olaf Boerner Admin2013 hosted by THE VIEW Boston, April 17 2013
  2. 2. Client Management Audit your Notes clients ? What is IBM doing ?
  3. 3. Client Management Analyzing Notes Client: Standard Notes Client is providing some information via AdminP request during login AdminP is adding information to personal document • Lotus Notes Client Version / Build • Lotus Notes Platform • Notes client machine name View  by Client Version Demo
  4. 4. Client Management WHY DO YOU NEED MORE DETAILED INFORMATION ?
  5. 5. Client Management Why ? Ensure standards Implement changes Prevent problems
  6. 6. Client Management Ensure Standards Notes Client 8.5.3 FP3 ? Standard Program directory ? Everybody is using same notes data dir ? Notes.ini is located in notes data ? Cache.ndk is locted in c:/temp ? Window Version – SP or build
  7. 7. Client Management Typical Changes Upgrading Notes Client to new version Exchanging Hardware -> User receives a new laptop Browser as your new standard mail client Server consolidation (Move 4 to 1) Typical questions • What local databases does your user have ? • Size of notes data directory ? • Where is the notes.ini file ? • Who has database links to SRV 1-4 on his desktop
  8. 8. Client Management Notes Client Management Cycle Lotus Policies Scripting ClientGenie
  9. 9. Client Management ClientGenie Analyzer provides help 
  10. 10. Client Management ClientGenie: Short Introduction
  11. 11. Client Management ClientClient Management Modules
  12. 12. Client Management ClientGenie: Configuration Management
  13. 13. Client Management ClientGenie – Features
  14. 14. Client Management ClientGenie Projects
  15. 15. Client Management ClientGenie Architecture Domino Server: • 2 Databases • ClientGenie Configuration • ClientGenie Inventory Notes Client • Clientgenie.dll on every machine • Lotus Notes Program directory • Lotus Notes Data directory • Notes.ini entry: • extmgr_addin: clientgenie.dll
  16. 16. Client Management ClientGenie Inventory Database Inventory Database on Domino Server Person document • for each user or • for each user‘s machine All information is stored in Notes documents Analyze your data with default views
  17. 17. Client Management How does ClientGenie analyzing your Notes Clients ?
  18. 18. Client Management ClientGenie: Points of Control
  19. 19. Client Management ClientGenie: Points of Control ClientGenie Analyzer
  20. 20. Client Management ClientGenie Analyzer Module
  21. 21. Client Management What information can be monitored ? Hardware •Computer Type •Bios, •Harddisk •CPU, RAM OS •Version •Computername •OS Username Notes Client •Version, Type •Program path •Data path Notes.ini entries pNAB •Location •Connection •Policies Local Databases •Filesnames • Size
  22. 22. Client Management Analyze with Views
  23. 23. Client Management ClientGenie Dashboard
  24. 24. Client Management Analyze with WebDashboard
  25. 25. Client Management Demo
  26. 26. Client Management Best practices analyzing Notes Client
  27. 27. Client Management BP: Standardize notes data path Ensure that all users are using standard data path Why ? • Upgrade local databases • Change single user to multi user • Ensure that changes will apply to users You also might be interested to • Check directory size • List all files in your local directory
  28. 28. Client Management BP: Monitor notes.ini entries You want to set Notes.ini entries • Desktop Policy
  29. 29. Client Management BP: Monitor notes.ini entries Monitoring Notes.ini entries • ClientGenie will report all notes.ini entries • Notes.ini entries will be sorted in a view Check which Notes users / clients has which notes.ini entries
  30. 30. Client Management Best practices: Policy Management Policies are mandatory for using ID Vault and applying security settings How it works ? • Create Policy and Setting Documents in Domino Directory • Assign to user (Explicit, Organizational) • User is authenticating with Domino server • Notes Client is “downloading” policy setting and creating documents in pnab (hidden view ($Policies) • Notes client is assigning settings regarding policies
  31. 31. Client Management Best practices: Policy Management Troubleshooting ? 20% of all clients to not have current policies in their local nab How do I know? My personal experience ClientGenie Analyzer can help  • Collecting policy document in local nab • Storage in central inventory
  32. 32. Client Management How to install ClientGenie ?
  33. 33. Client Management ClientGenie Server Installation Domino Server: • 2 Databases • ClientGenie Configuration • ClientGenie Inventory Databases can be copied to any server Databases can replicate to servers in different locations
  34. 34. Client Management ClientGenie Client Installation Clientgenie.dll must be copied to every machine • Program directory • Notes data directory Options • Software distribution tools like SMS, NetInstall ... • Copy script during windows network login • ClientGenie installation mail Add clientgenie.dll to notes.ini
  35. 35. Client Management How to add extmgr_addin entry Desktop Settings
  36. 36. Client Management Get you ClientGenie Analyzer Edition www.clientgenie.com/analyzer

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