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Marketing Your Hotel With Google Tools--- Presented by  Cara Callaghan – Online Training Manager Michelle Conaghan – Business Development Manager www.facebook.com/avvio www.avvio.com
What we are going to cover? Google+1 Google Places Google AdWords  Google Webmaster Tools  Google Hotel Finder
The Landscape for Hotelier
The Possibilities of Google +1
What is Google + Available on: ,[object Object]
Google search ads
3rd Party sites (coming soon),[object Object]
It is based around the premise and stats that show that we like to get recommendations from our family and friends:  “90% of consumers online trust recommendations from people they know” And “71% say reviews from family members or friends influence purchase decisions”
What hotels need to do ,[object Object]
Add the +1 Button to your website alongside your other social plug ins.
In order to ‘+1’ things, you first need a public Google profile and you need to be signed in. You can create one at Google Profiles https://profiles.google.com/,[object Object]
Google+1 How does it work? When you ‘+1’ an ad, organic result or website page, you are +1ing the final landing page URL associated with that item. Which leads to your ‘+1’ being included in the annotationsfor the ads and organic results associated with that URL. Searchers will see personalized annotations from:   Their Gmail chat buddies  Their Google contacts in the My Contacts group  People they’re following in Reader & Buzz
Google Places What is it? ,[object Object]
In local search, consumers see a map at the top of the search results that contains a short list of businesses in that area.
Within the results, each business has a “pushpin” that identifies its location on the map.
Your position is determined by how well your listing is completed so it’s important to fill it out according to best practices.,[object Object]
Google Places The first thing to do is to find your listing on Google Places and ensure that you claim it. If it hasn’t been claimed previously you will see a link on the top right ‘Edit this place – Business owner?’
Google Places
Best Practices Google Places Guidelines http://www.google.com/support/places/ Ensure the information is up to date, accurate and covers all your business’s services e.g. Weddings, Conferences, Spa. Upload up to 10 good quality images and 5 videos if available. Choose the most appropriate categories. Give the phone number of the front desk and not just a reservations telephone. Additional Details – Add parking info, Menus, Reservations URL, Special Offers etc. Enter the name and url.
Ranking Factors Relevance Distance Prominence
Verifying Your Listing This can be done in one of three ways: Postcard – Selecting this option will prompt Google to send a postcard to the address you specified with an include PIN.  Phone Call – This option will cause Google to call the phone number you provided with a recorded system providing your PIN. This usually takes about 10 seconds.  Text Message – Google also offers you the option of receiving a text message with your 13 digit verification PIN included. Again, this takes just a few moments.
Stats
Benefits of PPC Text and Marketing Control Counteract Mirror Marketing Control Spend and Measure ROI Control where your traffic goes Target misspellings Stop/start at any time & change budgets Drive traffic in areas where you don't have visibility organically
Google AdWords Impact of turning PPC ads off: http://www.google.com/think/insights/topics/search-pause.html   A summary of their study findings: Over 89% of traffic generated by search ads is not replaced by organic search results when ads are paused.  Results are similar across verticals, among the broadest sample of consumers, and regardless of industry.  9 out of 10 visits to advertiser sites would never happen in the absence of related search ad campaigns.
Latest Developments Remarketing Sitelinks Extensions 3.	Mobile Targeting
What is Webmaster Tools? Google Webmaster Tools provides you with detailed reports about your pages' visibility on Google. (Your online marketing provider manages this as part of your SEO or your in house SEO may look after) Get Google's view of your site and diagnose problems Discover your link and query traffic  Share information about your site
Many Reports Available
Google Hotel Finder

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Marketing Your Hotel With Google Tools

  • 1. Marketing Your Hotel With Google Tools--- Presented by Cara Callaghan – Online Training Manager Michelle Conaghan – Business Development Manager www.facebook.com/avvio www.avvio.com
  • 2. What we are going to cover? Google+1 Google Places Google AdWords Google Webmaster Tools Google Hotel Finder
  • 3. The Landscape for Hotelier
  • 5.
  • 7.
  • 8. It is based around the premise and stats that show that we like to get recommendations from our family and friends:  “90% of consumers online trust recommendations from people they know” And “71% say reviews from family members or friends influence purchase decisions”
  • 9.
  • 10. Add the +1 Button to your website alongside your other social plug ins.
  • 11.
  • 12. Google+1 How does it work? When you ‘+1’ an ad, organic result or website page, you are +1ing the final landing page URL associated with that item. Which leads to your ‘+1’ being included in the annotationsfor the ads and organic results associated with that URL. Searchers will see personalized annotations from: Their Gmail chat buddies Their Google contacts in the My Contacts group People they’re following in Reader & Buzz
  • 13.
  • 14.
  • 15. In local search, consumers see a map at the top of the search results that contains a short list of businesses in that area.
  • 16. Within the results, each business has a “pushpin” that identifies its location on the map.
  • 17.
  • 18. Google Places The first thing to do is to find your listing on Google Places and ensure that you claim it. If it hasn’t been claimed previously you will see a link on the top right ‘Edit this place – Business owner?’
  • 20. Best Practices Google Places Guidelines http://www.google.com/support/places/ Ensure the information is up to date, accurate and covers all your business’s services e.g. Weddings, Conferences, Spa. Upload up to 10 good quality images and 5 videos if available. Choose the most appropriate categories. Give the phone number of the front desk and not just a reservations telephone. Additional Details – Add parking info, Menus, Reservations URL, Special Offers etc. Enter the name and url.
  • 21. Ranking Factors Relevance Distance Prominence
  • 22. Verifying Your Listing This can be done in one of three ways: Postcard – Selecting this option will prompt Google to send a postcard to the address you specified with an include PIN. Phone Call – This option will cause Google to call the phone number you provided with a recorded system providing your PIN. This usually takes about 10 seconds. Text Message – Google also offers you the option of receiving a text message with your 13 digit verification PIN included. Again, this takes just a few moments.
  • 23. Stats
  • 24.
  • 25. Benefits of PPC Text and Marketing Control Counteract Mirror Marketing Control Spend and Measure ROI Control where your traffic goes Target misspellings Stop/start at any time & change budgets Drive traffic in areas where you don't have visibility organically
  • 26. Google AdWords Impact of turning PPC ads off: http://www.google.com/think/insights/topics/search-pause.html   A summary of their study findings: Over 89% of traffic generated by search ads is not replaced by organic search results when ads are paused. Results are similar across verticals, among the broadest sample of consumers, and regardless of industry. 9 out of 10 visits to advertiser sites would never happen in the absence of related search ad campaigns.
  • 27. Latest Developments Remarketing Sitelinks Extensions 3. Mobile Targeting
  • 28.
  • 29. What is Webmaster Tools? Google Webmaster Tools provides you with detailed reports about your pages' visibility on Google. (Your online marketing provider manages this as part of your SEO or your in house SEO may look after) Get Google's view of your site and diagnose problems Discover your link and query traffic Share information about your site
  • 31.
  • 33. Google Hotel Finder Launched in Late July in the US Only. This experimental tool can help users find accommodations based on particular priorities. A user can draw shapes around neighbourhoods using a mouse rather than searching by individual addresses. If you’re looking for the best deal and are flexible with your travel dates then you can compare a hotel’s current price with its typical one.
  • 36. To Conclude.... www.google.com/+1/button/ www.google.com/places www.google.com/webmastertools www.google.com/adwords www.google.com/hotelfinder
  • 37. Thank you for joining us today. Slides are available at www.slideshare.net/avvio Email your questions to training@avvio.com Join the conversation www.facebook.com/avvio www.twitter.com/avviotweets

Editor's Notes

  1. Ensure your site is useful, engaging and is something that people will want to recommend to their family and friends.
  2. Your +1’s are stored in a new tab on your Google profile. You can show your +1’s tab to the world, or keep it private and just use it to personally manage the ever-expanding record of things you love.
  3. Think about the pages where you want to add +1 buttons first (wedding, spa, conference etc as well as your main pages like home page, special offers etc.)
  4. Your +1’s are stored in a new tab on your Google profile. You can show your +1’s tab to the world, or keep it private and just use it to personally manage the ever-expanding record of things you love.
  5. Google states that 1 out of 5 searches on Google is related to a location.Clicking on the pushpin opens up additional information, and that information is powered by Google Places.
  6. If it has been claimed it will say ‘Owner Verified Listing’.
  7. If it has been claimed it will say ‘Owner Verified Listing’.
  8. Postcard - when you finally receive this card (usually in about 3 weeks) head back to your listing and input the PIN provided.Phone call - Ensure a person picks up the phone & not automated service if using this option. Its a new PIN every time
  9. Can promote special offers
  10. Ad Sitelinks is a feature for search-based ads that lets you include additional links to other content on your site that's not on the main landing page.
  11. See how Google crawls and indexes your site and learn about specific problems we're having accessing it. View, classify, and download comprehensive data about internal and external links to your site with new link reporting tools. Find out which Google search queries drive traffic to your site, and see exactly how users arrive there. Tell us about your pages with Sitemaps: which ones are the most important to you and how often they change. You can also let us know how you would like the URLs we index to appear.
  12. Clicking on a dot on the map brings the hotel up in a pop up which shows you images, a description, reviews etc. The ‘Book’ button on the bottom right allows you to compare rates and book direct with the hotel’s own site or with a 3rd party.