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Government, law enforcement and intelligence agencies are bolstering their identity verification methods in response to epidemic levels of security breaches, identity theft, password hacks and fraud. Moreover, the problem is only going to get worse as economies struggle and citizens find themselves in financial difficulty. At the same time, Governments are under pressure to deliver more services, more effectively and more efficiently to their citizens, yet with reduced budgets and funding.
This paper discusses the risks of citizen self self-service for government applications. You’ll also learn how technology such as voice biometrics for speaker identification can make self-service applications viable – even in these tough economic times.