Customer research beta overview

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Customer Research is a soon-to-be-released SalesForce plugin that helps you deeply engage with your customers, discover what delights them, and helps you turn customers into champions of your business. It employs deep analysis and reporting against your customer's data, their behaviors, and their thoughts and feelings. It includes powerful segmentation survey engines for industry-standard models like Kano and Net Promoter Score.

http://www.aspenware.com/customerlabs

Published in: Business
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