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Too many intranets and portals are created using a technology first, business communications second and user needs third approach. At Aspenware, we know that the value in an intranet or portal is in how often it is used so we start with people who will be using the software. Only once we understand the needs of the people using the software and the goals of the business do we start to explore the technology options available.
Our approach to implementing the solution we design is to start small, engage the people early and measure the results. This process enables us to build effective software that drives user engagement in a way that is measurable.
The intranets and portals we create deliver a high level of participation and a strong feeling of ownership among users. This in turn increases engagement that results in higher employee or customer retention.