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Catriona Campbell, Congreso DEC. Marginal gains

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Presentación de Catriona Campbell en el III Congreso Internacional sobre Experiencia de Cliente, organizado por la Asocación DEC.

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Catriona Campbell, Congreso DEC. Marginal gains

  1. 1. Catriona Campbell EY Seren Founder @catrionacampbel @EY-Seren Marginal gains: how any experience can be improved by the little things and everyone in a business needs to be involved

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