Ansoff’s product / market matrixIntroductionThe Ansoff Growth matrix is a tool that helps businessesdecide their product and market growth strategy.Ansoff’s product/market growth matrix suggests that abusiness’ attempts to grow depend on whether itmarketsnew or existing products in new or existingmarkets.The output from the Ansoff product/market matrix is aseries of suggested growth strategies that set the
direction for the business strategy. These are describedbelow:Market penetrationMarket penetration is the name given to a growthstrategy where the business focuses on selling existingproducts into existing markets.Market penetration seeks to achieve four mainobjectives:• Maintain or increase the market share of currentproducts – this can be achieved by a combination ofcompetitive pricing strategies, advertising, salespromotion and perhaps more resources dedicated topersonal selling• Secure dominance of growth markets• Restructure a mature market by driving outcompetitors; this would require a much more aggressivepromotional campaign, supported by a pricing strategydesigned to make the market unattractive forcompetitors• Increase usage by existing customers – for example byintroducing loyalty schemesA market penetration marketing strategy is very muchabout “business as usual”. The business is focusing onmarkets and products it knows well. It is likely to havegood information on competitors and on customer needs.
It is unlikely, therefore, that this strategy will requiremuch investment in new market research.Market developmentMarket development is the name given to a growthstrategy where the business seeks to sell its existingproducts into new markets.There are many possible ways of approaching thisstrategy, including:• New geographical markets; for example exporting theproduct to a new country• New product dimensions or packaging: for example• New distribution channels• Different pricing policies to attract different customersor create new market segmentsProduct developmentProduct development is the name given to a growthstrategy where a business aims to introduce newproducts into existing markets. This strategy may requirethe development of new competencies and requires thebusiness to develop modified products which can appealto existing markets.Diversification
Diversification is the name given to the growth strategywhere a business markets new products in new markets.This is an inherently more risk strategy because thebusiness is moving into markets in which it has little orno experience.For a business to adopt a diversification strategy,therefore, it must have a clear idea about what itexpects to gain from the strategy and an honestassessment of the risks.