Branding
Branding is a process by which a marketer tries to build
a long term relationship with a customer by learning their
needs and wants.
It can be used as differentiation strategy when the
product can not be easily distinguished.
Branding create trust.
Brand building is a conscious customer satisfaction
orientation process.
What is Brand?
Branding is a combined effort of the company which is
projected to the consumer.
The Role of Brands
Identify the maker
Simplify product
handling
Organize accounting
Signify quality
Create barriers to entry
Serve as a competitive
advantage
Secure price premium
Advantages of Strong Brand
Improved perceptions of product
Greater loyalty
Less vulnerability to competitive marketing
actions
Less vulnerability to crises
Larger margins
More inelastic
Greater trade cooperation
Increase marketing communications
effectiveness
Possible licensing opportunities
What is a Brand Promise?
A brand promise is the marketer’s vision of what
the brand must be and do for consumers
A brand is a promise. A promise to achieve
certain results, deliver a certain experience, or
act in a certain way. A promise that is conveyed
by everything people see, hear, touch, taste or
smell about your business.
Key Brand Elements
Brand Name: Name , Tagline , Logo.
Brand Promise: The single most important
thing your organization promise to deliver every
time.
Brand personality : what you want your brand
to be known for.(Fun , serious , magical ,forceful
etc.)
Brand association : color , Tagline , images ,
fonts , uniforms , equipments , etc.)
Brand Recognition / Equity : awareness, loyalty,
quality, emotion
Brand Preference / Loyalty : the degree to which
customers are committed to further purchases .
Ex: I will always buy Reebok (Brand Insistence)
Brand Awareness :Your product is the first that comes to
mind in a certain product category
Ex : Snapple ice tea, jeans-Levi’s, walkman - SONY
Brand Association : The link to favorable images,
celebrities, geographic regions
Ex: Red Strip - Jamaica, VW - Germany, Screech - NFLD
Bailey’s - Eire