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Customization Concepts
in
Microsoft Dynamics CRM 2015
Agenda
 Customization : Why & How
 What is Supported & What is not
 Solutions
Customization : Why & How
 To fulfil Custom Business Process Requirement.
 System Administrator & System Customizer Role...
What is Supported & What is not
 MICROSOFT's way is supported.
 Direct interactions are unsupported.
 Custom Code Valid...
Solutions
 Set of customizations.
 Can be purchased / shared / transported as a file.
 Also available at Microsoft Dyna...
How solutions are applied?
Thank You!
Any Queries?
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Customization Concepts in Microsoft Dynamics CRM 2015

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Basic theory of security concepts are covered,like why it is required and how it can be achieved.
Basics of Solutions in Dynamic CRM is also discussed.

Image in 6th slide is taken from https://technet.microsoft.com/en-us/library/dn531193.aspx

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Customization Concepts in Microsoft Dynamics CRM 2015

  1. 1. Customization Concepts in Microsoft Dynamics CRM 2015
  2. 2. Agenda  Customization : Why & How  What is Supported & What is not  Solutions
  3. 3. Customization : Why & How  To fulfil Custom Business Process Requirement.  System Administrator & System Customizer Roles are allowed.  Can be achieved by Solutions.
  4. 4. What is Supported & What is not  MICROSOFT's way is supported.  Direct interactions are unsupported.  Custom Code Validation Tool : My way or yours
  5. 5. Solutions  Set of customizations.  Can be purchased / shared / transported as a file.  Also available at Microsoft Dynamics Marketplace.  or by Independent software vendor.  CRM already has a special solution "Default Solution" .  Each solution has a publisher.  Managed & unmanaged solutions.
  6. 6. How solutions are applied?
  7. 7. Thank You! Any Queries?

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