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How our working environment drives development and success

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At Ashfield, our colleagues are critical to the success of our contact centre, which is why providing a working environment that is both fun and challenging is so important to us.

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How our working environment drives development and success

  1. 1. www.ashfieldhealthcare.com: Part of UDG Healthcare plc How our working environment drives development and success
  2. 2. www.ashfieldhealthcare.com: Part of UDG Healthcare plc2 “I work with an energetic, motivated team with a sense of belonging to a family. Building relationships with the customers allows me to provide them with information that makes a difference to patient lives.” Fay Dewing Digital e-Detailer
  3. 3. www.ashfieldhealthcare.com: Part of UDG Healthcare plc3 “I love working in the Ashfield contact centre because of the amazing people I work with on a daily basis, the exposure I get to the wider business and the chance to coach people to improve client outcomes.” Nicky Constable Business Manager
  4. 4. www.ashfieldhealthcare.com: Part of UDG Healthcare plc4 “I love that I am able to work with a supportive team and I enjoy the interactions I have with customers - providing them with the information and resources they need to fulfil their own responsibilities.” Wendy Green Customer Service Executive
  5. 5. www.ashfieldhealthcare.com: Part of UDG Healthcare plc5 “I enjoy using the new digital technology of e–detailing to interact with consultants and healthcare professionals to bring them new information they may not normally receive and help transform patients lives.” Neil Lawton e-Detailer
  6. 6. www.ashfieldhealthcare.com: Part of UDG Healthcare plc6 “I help to improve patient lives by having in-depth, clinical conversations with healthcare professionals. All this whilst working with a great team, in a fun and motivating environment.” Lorna Towndrow Training and Operations Manager
  7. 7. www.ashfieldhealthcare.com: Part of UDG Healthcare plc7 “Within the contact centre, I get to work in a fast paced and dynamic environment. I also get the opportunity to help shape and adapt client strategy, working closely with my teams to ensure these are effectively implemented, driving project success.” Karl English Business Manager

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