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CoMeet Berlin 28.09.2017

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“Think simple to think big: delighting our guests through technology & innovation” Anna Bressanelli

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CoMeet Berlin 28.09.2017

  1. 1. CoMeet Berlin, September 28th 2017 Think simple to think big: Delighting our guests through technology & innovation.
  2. 2. Who is Who Anna Bressanelli Head of Digital Marketing & eCommerce Leonardo Hotels Europe
  3. 3. Click to edit Master title style 120 hotels 10k employees15 countries Expanding rapidly +17 hotels in 2017 Who is Leonardo Hotels?
  4. 4. Click to edit Master title style Customer TechnologyBusiness What are we aiming for?
  5. 5. Click to edit Master title style FRANZ Let us tell you a story... Business traveller Mobile check-in Online payment Save preferences …and so on…
  6. 6. Click to edit Master title style
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  9. 9. Click to edit Master title style Cloud-based service Think over... Adaptive architecture Back of the house > CMS, BE Website
  10. 10. Click to edit Master title styleCome in! We’re open…
  11. 11. Click to edit Master title style Introducing the values of TRANSPARENCY & TRUST Our first success story? • Agile processes • Cross-functional collaboration • Create internal synergies!
  12. 12. Click to edit Master title styleOur vision of the future
  13. 13. Click to edit Master title style Thank you for your attention 

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