How can you maintain an absolutely flawless computing environment without limiting user access to vital web resources and essential programs? The answer is Deep Freeze. Deep Freeze instantly protects and preserves original computer configurations, eliminating routine IT maintenance while allowing complete unrestricted access to a workstation. Regardless of the changes made to a workstation, simply restart to reset the computer to its original state. The result is a protected network, free of viruses and unwanted programs. Computing environments are easier to manage and maintain, and expensive computer assets are kept running at 100% capacity. Users are able to remain safe and productive in a pristine and efficient environment. Scheduled shutdowns and restarts can save organizations energy and money, while maintenance periods keep workstations current with the latest antivirus definitions and Windows updates. Take this protection a step further with Deep Freeze Enterprise Edition. Protect hundreds or thousands of computers across a distributed LAN, WAN, or over the Internet. Deep Freeze Enterprise provides IT professionals with centralized deployment and flexible management control. Using the Enterprise Console, one can install, control, and manage Deep Freeze workstations remotely.
Faronics’ market-leading solutions have dramatically impacted the day-to-day lives of thousands of information technology professionals and computing lab managers, ensuring 100% availability of systems, thus significantly reducing workstation maintenance, and increasing user satisfaction. As a customer-centric organization, Faronics’ products are researched and developed in close consultation with our end-users. We value our customer’s ideas and suggestions, and depend on this feedback to provide the innovative solutions our users have come to rely on.
Faronics Anti-Executable offers a revolutionary method to keep users on task and highly productive. Using a unique whitelist technology, Anti-Executable standardizes any environment by preventing all unauthorized or unwanted programs from being installed, regardless of whether they are downloaded from the Internet or introduced via any removable media. Administrators are given control and flexibility through the option to authorize specific applications as needed. Keep users on task with productive applications like Microsoft Office, but block games, MSN Messenger, and portable applications from running. Anti-Executable also protects systems against malware and day-zero attacks by blocking all unknown executables.
Faronics also offers Deep Freeze for Mac. Deep Freeze Mac works on both the Intel and PPC system configurations. Also, on the road ahead, Deep Freeze Linux will be releasing in mid 2007. Our original release will support OpenSUSE and SLED. With Deep Freeze Linux, organizations will be able to leverage the strengths of Linux with the ease of use that Deep Freeze offers.
Delta and Vancouver school districts in BC, Canada, produced significant energy savings resulting in reduced electricity use by over 2,974,280 kilowatt hours (kWh) a year, totaling approximately $179,000 in annual cost savings. Shutting down computers also reduces the amount of heat produced, decreasing the schools’ cooling loads.
Junctioning is a flexible method in Windows 2000 or greater for transparently redirecting critical folders Hard Links are related to Junctions but act on files instead of folders Using Junctioning you can redirect user profiles and application data folders easily Using Hard Links, you can specify individual files Move from C: to any other partition, drive or ThawSpace
Technical Support Savings Microsoft estimates that each help desk call costs an organization on average $25, based on this, Deep Freeze will pay for itself after rapidly; $25 x 1000 help desk calls = $25,000. However, since resources for many of our customers are limited and fixed, many consider the saving in technical support to be even more important than dollars since having Deep Freeze enables Information Technology to get the important things done! Power Consumption Savings An independent case study determined that Deep Freeze will save on average $13 per workstation, annually, in energy consumption; based on this alone, Deep Freeze provides a solid tangible savings of $13 x 1000 workstations = $13,000 Educational/Productivity Benefits The assurance of having operable and available workstations is intangible, however it resonates when satisfaction levels remain high of students, teachers, patrons, employees and end-users and that is priceless!
Computers are essential items for business and communications, but are a major consumer of energy resources. If computers are not managed properly during downtimes, they can increase the energy costs of an organization dramatically. Power management is a strategic investment that is not only financially responsible, but environmentally as well. Faronics Power Save goes above and beyond the basic power saving features provided by the operating system, and matches computer energy consumption with the activity level of the user. Power Save gives administrators a number of options to customize an installation package to suit the needs of their specific environment, including the frequency of the action, what day(s) of the week the action will occur, as well as time of day. In addition to the ability to deploy Power Save to single or multiple computers with ease, administrators can also configure sleep or shutdowns to take place based on CPU, disk, and application activity. Power Save also has the capability of generating detailed reports outlining enterprise-wide energy consumption levels and associated costs savings, allowing administrators to see the immediate financial and environmental returns on their investment.
Windows Vista Support Will I still need Deep Freeze when I deploy Vista? Integrated Mapping Would you consider increasing your deployment of Deep Freeze (PC or Mac) if User Accounts were automatically mapped? ZENWorks Plug-In How many are moving to ZEN 7? Deep Freeze Linux We have picked Novell’s SUSE Linux as our first distribution Unified Console Is there demand for a Console that can control both Windows & Macs?
Welcome• The Deep Freeze Concept• About Faronics• Usage Scenarios• Q & A Break• Rapid Deep Freeze Walkthrough• Deep Freeze Myths• Complement Deep Freeze with Power Save• Closing Q & A
The Deep Freeze ConceptAbsolute System Integrity How Does It Work? Deep Freeze instantly protects and preserves baseline Kernel-level driver loads computer configurations. before Windows No matter what changes a user makes to a workstation, Not an imaging solution simply restart to eradicate all changes and reset the computer to its original state - right down to the last Unrestricted user byte. environment First sale in November 1999 Guaranteed not to interfere with applications Over 5 million licenses deployed worldwide
About Faronics In Business since 1996 Awards 97 Employees Winner of numerous awards Member of several industry associations Customer-centric approach to business Offices in USA and Canada
Deep Freeze Explained by Customers“I have had teachers near retirement tell me they were Business vs. Schoolready to call it quits because of erratic and inconsistent In the education world, when acomputer software. Not until after last summer when Deep computer crashes...Freeze was installed did they finally remember why theyliked to teach. Computer issues sometimes used as much the teacher goes back toas 20 minutes of a teacher’s 45 minute period before Deep teaching “the old fashionedFreeze was deployed.” way” OR- Chuck Taylor, San Juan Unified School District, CA the students are expected to “double up” on computers that are still working How do we calculate what is lost in the process? How can teachers integrate technology into the classroom if they don’t have any confidence in it?
Deep Freeze Explained by Customers“Most people only respond when they are unhappy with a Patron Privacyparticular product. I thought I would take the time and saythank you for such wonderful software such as Deep Freeze Every FedEx Kinko’s nation-Enterprise. I have been using the software for about a year wide uses Deep Freeze,and a half now and on the one hundred something partly to ensure patroncomputers it is installed on, not one has a single virus or privacy by providing everyspyware problem. Thank you for all the time you have patron with an absolutelysaved me.” ‘fresh’ computer.- Daniel Harrison, Williamson County Library, TN This is something that is unique to Deep Freeze and cannot be replicated by running scripts deleting temp, clearing history files or restricting the patron with group policy-like solutions.
Deep Freeze Is Versatile‘Out Of The Box’ Usage Scenarios Customized Usage Scenarios Computer & Training Labs Faculty & Staff Computers Library Computers 1 to 1 Notebook Deployments Kiosk & Shared Access Servers! Visitor’s Center • Dedicated Server Versions for Windows 2000 & Windows 2003 Server Operating Community Club Computers Systems Hotel/Resort Computers • Your Family Computer Notebooks on Loan • A little more on True “Set it and forget it!” “Set them and forget them” Production Computers Employee computers where everything is saved to the network
Customization CodeUsing the same Customization Codethroughout the entire organizationcan centralize the configuration anddeployment of Deep Freeze. TheCustomization Code is a uniqueidentifier that completely encrypts allthe Deep Freeze components, suchas: Configuration Administrator Enterprise Console Workstation Installation Files Workstation Seed Server Service Manager Command Line Control tool (DFC)
Password Management Only Deep Freeze provides such a powerful level of password management. Deep Freeze provides One Time Passwords which allow temporary and secure access to single protected workstations.
Power Savings IT will turn them off everyday & leave them on when required to do updates. Delta and Vancouver school districts in BC, Canada, reduced electricity use by over 2,974,280 kilowatt hours a year, worth $179,000 in annual cost savings. Shutting down computers also reduces the amount of heat produced, decreasing the schools’ cooling loads. Full case study: BC Hydro Case Study Force a reboot every day to provide new users with the standard system configuration
Managing ChangesMaintenance Schedule Specify a maintenance time where permanent updates can take place. Includes anti-virus, third party software and Windows critical updates Run customized batch files Disable the keyboard and mouse while workstations are in maintenance mode
Product ConfigurationAdvanced Maintenance Specify an internal SUS server for automatic Windows updates Load/Enter customized batch files for any maintenance task Run batch files with default local system privileges, or an account with network privileges
Product ConfigurationThawSpace To save large files (video production or CAD) locally you can employ the use of the ThawSpace to save files between reboots At times when the network is down or network storage is unavailable, ThawSpace can be used to save data permanently
Product ConfigurationNetwork Select the communication protocol between the Enterprise Console and the workstations LAN (one subnet) LAN / WAN (used in complex topography, for remote control via the internet)
Installation ProgramsCreate Programs Create and distribute the pre- configured programs The number of configurations is unlimited The Seed (communication client) is not subject to license)
Did You Know?Rapid & Multiple Deployment Options More On Integration Include as part of Master Image Install “Seed” (Network Client) & Target Install Deep Freeze via Enterprise Console Install via Group Policies/Scripting; Our exe’s can be run silently: syntax Plug-in for LANDesk ships with Deep DF6Wks.exe /install Freeze Enterprise at no charge LincolnHS.exe /install /pw=password We can “self-integrate” DFC.exe into any management solution Guided Install at workstation Faronics committed to supporting other management platforms via plug-ins.
All About Anti-VirusDeep Freeze and Virus Attacks Updating Anti-Virus Definitions Use the Enterprise Console & set up ScheduledDeep Freeze eliminates yesterday’s, today’s Maintenance periods at which time you can runand tomorrow’s infections with every restart. a custom batch file to update anything you want.Fact: Most viruses require a restart in orderto become active and do their “song & dance” Use your management solution & run Deepso with Deep Freeze, upon restart, they are Freeze Command Line Control [DFC] to update.gone and never had a chance to do their“song & dance!” Utilize Deep Freeze’s Idle Time Restart Feature to continually keep the computers fresh.Note: Faronics still recommends that youhave Anti-Virus software installed since thereare “worm” type viruses that activateimmediately
Server Service Acts in a relay capacity, allowing multiple consoles to control the same workstations, and for consoles to be able to control workstations reporting on different ports from the same interface. Can be installed to control where network traffic will be sent. Allows administrators to prevent Deep Freeze traffic from going up slower WAN links between sites while still retaining control of workstations. Installed on a secondary system that will remain active as a point of contact for the workstations at all time. Server S e r v ic e Should not be installed on a computer that will be running the Enterprise Console. Runs on any Windows 2000/XP workstation or Windows 2000/2003 Server. En t e r p r i En t e r p r i se se Co n s o le Co n s o l e
Server ServiceSituation Steve is deploying Deep Freeze in his district, the district consists of five sites each with their own tech for the site. Steve wants to be able to see the workstations at each site, but needs to provide control to each tech.Solution In Steve’s environment, Server Service should be installed at the district office, listening on five ports – one for each site. Each port should have a unique password and each tech should be supplied the port number and password for their site’s port. This will allow Steve, who has all the passwords, to connect to all the remote sites to view workstations, while limiting the site technicians to only the machines they require.
Custom Installation ProgramsCustomize & Deploy Customize Deep Freeze deployment for any site Deploy Deep Freeze Fast: Imaging Scripting Locally at the workstation
Client AdministrationEnterprise Console Control your Deep Freeze deployment Through the Enterprise Console you can: Select workstations to be Frozen or Thawed remotely Update Deep Freeze configuration on the fly Manage individual workstations or workstation groups
Deep Freeze MythsMyth 1 TruthLimited ability to save to the local harddriveWhy this myth exists: Deep Freeze ThawSpace, out of the box, allows for saving to a particular Faronics Content Library virtual drive only How to map Users Deep Freeze’s ability to exempt certain partitions from being “frozen” How to map Anti-Virus may not be known How to map Favorites Limited knowledge how to “map” almost anything over to either the ThawSpace or a “thawed” partition Mapping Tool & Utilities Junctioning
Deep Freeze MythsMyth 2 TruthI do not need Deep Freeze if I have an Deep Freeze can be included as part of theImaging Solution master image You can re-image over a “frozen” computer ifWhy this myth exists: booting off the C: Drive Imaging Solutions such as Ghost & Automatic & ensured availability ZENWorks are very popular and traditional use is not only for Incremental changes can still be made; Send a deployment but also for maintenance task to /bootthawed Fear that Deep Freeze will get in the “I have to congratulate your crew over there on such way of the re-imaging process an intuitive and powerful support tool. DF Enterprise compliments our imaging software completely. In 25 years of data maintenance, I have now seen it all! Re-imaging a lab is now a dream and not a chore! Having the ability to remotely wipe a machine clean means that our students can be ensured of a standardized desktop every time they log on.” - Camosun College, Victoria, BC
Deep Freeze MythsMyth 3 TruthDeep Freeze will interfere with my Valdosta State University integratedManagement Solution Deep Freeze’s Command Line Utility, DFC.EXE into ZENWorks back in 2003.Why this myth exists: Current Whitepapers Primarily a legacy issue; Deep Freeze has been around for 7 years, during Deep Freeze Enterprise - Integrating with Altiris which time Deep Freeze Standard Deep Freeze Enterprise - Integrating with BigFix was often deployed and evaluated. Deep Freeze Enterprise - Integrating with Microsoft SMS Deep Freeze Standard never had and Deep Freeze Enterprise - Integrating with Novell still does not have the ability to ZENWorks integrate with Management Solutions. Deep Freeze Enterprise - Integrating with Symantec Ghost DFC.EXE Command Syntax Examples dfc.exe [password] /bootthawed (Restarts Thawed) dfc.exe [password] /bootfrozen (Restarts Frozen)
Deep Freeze MythsMyth 4 TruthIt is either Group Policies or Deep Freeze Deep Freeze runs at Ring 0; GPOs run at Ring 3. Therefore, they will neverWhy this myth exists: interfere. Notion that you have to go one way or In fact, running Deep Freeze and GPOs the other together provides you with additional flexibility! Fear that Deep Freeze will get in the way of sending down new policies Misunderstanding of what else Deep Freeze does
The Deep Freeze Value PropositionDeep Freeze earns its investment Cost for 1000 Licenses Technical Support Savings • Corp/Gov = • Save both time and money spent on IT support calls $16,244.95 Power Consumption Savings • Library/NP = $13,844.95 • Tangible financial and environmental energy savings • Education = $7,964.95 Educational/Productivity Benefits Absolute protection assures maximum productivity and user satisfaction
The World’s Most Intelligent ComputerEnergy Management Software ProductIntelligence allows inactivity to be defined by: Disk usage CPU usage Defined running applications Keyboard and mouse activityIT people are happy since they can update the computersUsers are happy since productivity is not affectedFacilities & Operations are ecstatic with the dollar savingsSee exactly how much you are saving with the consumption report
Faronics Contact InformationFor further information on Faronics Deep Freeze,contact Sales at 1-800-943-6422 email@example.comTo download a free, fully functional 30-day evaluation ofFaronics Power Save, visitwww.faronics.com/powersave/evaluate