Appreciative Inquiry
Division of Student Affairs
San José State University
2012 Professional Development Day
Presenter: Ar...
Appreciative Inquiry
Title: Positive ways of thinking and acting on the job: An
Appreciative Inquiry Approach
Learning Out...
Appreciative Inquiry
o Cooperider and colleagues at Case
Western University developed the
theory in the 1970’s
o Further d...
What is Appreciative Inquiry (AI)?
o A form of action research – tracking and fanning –
collection of people’s stories abo...
What is Appreciative Inquiry (AI)?
o An organizational development tool that focuses on
bringing out the best in people an...
Appreciative Inquiry
o AI is an organizational development
tool aimed at bringing out the best in
people and organizations...
Appreciative Inquiry
o AI is the cooperative search for the
best in human beings, their
organizations, and the world in wh...
Appreciative Inquiry
o Replaces traditional problem solving –
which focuses on what is wrong so as
to fix the problem – se...
Appreciative Inquiry
Traditional Approaches
o Define problems
o Fix what is broken
o Focus on decay
o How did we let this
...
Appreciative Inquiry
…Operates under the assumptions that:
o In every org., “something” works and can be valued
o What we ...
The Four “D” Cycle of AI
o Discovery Stage
Appreciating what takes place in the company;
what gives life to the organizati...
The Four “D” Cycle of AI
o Design Stage
What should be – the ideal. This involves
consensus building or co-constructing – ...
Appreciative Inquiry
OK!
Let’s practice…
Let’s apply what we now know…
Appreciative Inquiry
Questions/Comments ?
Appreciative Inquiry
More Info?
Contact:
Art King
Associate Vice President for Student Affairs
San José State University
T...
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Appreciative Inquiry Made Simple presentation

  1. 1. Appreciative Inquiry Division of Student Affairs San José State University 2012 Professional Development Day Presenter: Art King March 9, 2012
  2. 2. Appreciative Inquiry Title: Positive ways of thinking and acting on the job: An Appreciative Inquiry Approach Learning Outcomes: o Learn how to turn negative statements into (Appreciative Inquiry) positive ones o Learn how to use neutral language to focus on issues rather than on positions or problems o Gain skills that help build team and appreciation for each other’s contribution o Learn to better appreciate how success on the job can equate to student success and a helping and caring environment
  3. 3. Appreciative Inquiry o Cooperider and colleagues at Case Western University developed the theory in the 1970’s o Further developed/expanded upon by Cooperider and Srivastva in 1987
  4. 4. What is Appreciative Inquiry (AI)? o A form of action research – tracking and fanning – collection of people’s stories about something at its best. It allows us to look at what we want MORE of o A set of tools for catalyzing change – - Inquiry is a way of asking questions that focuses on what is possible, not what is wrong. - Metaphors help generate new ways of thinking, acting, knowing - Reframing allows us to turn negative statements into AI
  5. 5. What is Appreciative Inquiry (AI)? o An organizational development tool that focuses on bringing out the best in people and organizations o It focuses on what we want more of that is good, rather than what we want less of that is bad o It helps individuals in organizations honor the past and manage change – positive change that helps to reshape the future
  6. 6. Appreciative Inquiry o AI is an organizational development tool aimed at bringing out the best in people and organizations, instead of viewing them as problems that need to be solved
  7. 7. Appreciative Inquiry o AI is the cooperative search for the best in human beings, their organizations, and the world in which they live
  8. 8. Appreciative Inquiry o Replaces traditional problem solving – which focuses on what is wrong so as to fix the problem – seeks and finds images of the possible, rather than scenes of disaster and despair
  9. 9. Appreciative Inquiry Traditional Approaches o Define problems o Fix what is broken o Focus on decay o How did we let this happen? Appreciative Process o Find existing solutions (what works) o Amplify what works o Focus on life-giving forces o How can we work together to get the results we want?
  10. 10. Appreciative Inquiry …Operates under the assumptions that: o In every org., “something” works and can be valued o What we focus on becomes the reality we create o The language we use creates our reality o The act of asking a question begins the change o People have more confidence about the future when they focus on the best parts of the past (UCSC Visioning Initiative)
  11. 11. The Four “D” Cycle of AI o Discovery Stage Appreciating what takes place in the company; what gives life to the organization. Looks at the best of what is o Dream Stage Imagining what should be within the organization; forming ideas of what might be. Envisioning impact of desired future
  12. 12. The Four “D” Cycle of AI o Design Stage What should be – the ideal. This involves consensus building or co-constructing – finding out what works and what should be o Delivery Stage (Destiny) Implementation and exploration of the changes outlined in the other stages. How to empower and adjust/improvise. Sustaining. Looking at what will be
  13. 13. Appreciative Inquiry OK! Let’s practice… Let’s apply what we now know…
  14. 14. Appreciative Inquiry Questions/Comments ?
  15. 15. Appreciative Inquiry More Info? Contact: Art King Associate Vice President for Student Affairs San José State University Tel: (408) 924-5900 E-message: art.king@sjsu.edu

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