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Infrastructure as a Service for MSPs


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What opportunities does infrastructure as a Service present to MSPs? Find out more from Arrow now... #ArrowCloud

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Infrastructure as a Service for MSPs

  1. 1. | 0800 983 2525 Cloud Enterprise Computing Solutions – United Kingdom ArrowSphere Infrastructure as a Service for Managed Service Providers What opportunities does Infrastructure as a Service present to MSP’s? Responsiveness: MSP partners with a public cloud provider have a huge pool of resources they can dip into almost instantly. This means when they are acquiring new customers they no longer need to think about what capacity they have left in their data centres along with how long it will take to expand that capacity. MSP’s can win new business and deploy it in the public cloud instantly, whilst in the background expanding their data centre capacity and reducing workload to a manageable level. Contingency cost saving: Most MSP’s Arrow talk to seem to reserve about 10-20% capacity in their data centres for spikes in usage, for example: when they onboard new customers, conduct routine maintenance, or in case of an outage. However, by utilising the public cloud MSP’s can now run their data centres at 100% and use the public cloud when they need extra capacity. When the need is there and they are using the public cloud regularly month on month, then that would be the time we would suggest they expand their own data centre to pull these workloads back in house. This means they are investing in infrastructure that is already sold so they move to a model where they only buy kit as and when they need it, which ultimately results in them paying for only what they use. Disaster recovery: All MSP’s have a disaster recovery solution in place, usually it consists of them building in resilience between their own data centres. But what if their environment goes down? By utilising public cloud for their DR solution MSP’s can reduce their risk and ensure a better service to their end user. This also will reduce the MSP’s infrastructure costs as they will no longer need resources sitting there idly waiting for a disaster, instead these resources can be utilised for new customers. In summary, we believe that across the above scenarios there are three main benefits to MSP’s for partnering with a public cloud provider: revenue generation, risk reduction and cost saving. This is highlighted in the table below. Revenue Generation Risk Reduction Cost Savings % of Infrastructure Cost Savings Global Footprint Yes Yes Yes Responsiveness Yes Contingency Cost Savings Yes 10% Rent the Peak Cost Options Yes 30% Test and Dev Cost Savings Yes 40% DR to the Cloud Yes Yes 20 - 40% What are the benefits of Infrastructure as a Service?
  2. 2. Infrastructure as a Service for Managed Service Providers In Person 0800 983 2525 Via Email Online 1884_UK_IAS_11/15_CDS1.2 Softlayer VMware vCloud Air What- the offer / solution Softlayer is an IaaS platform that provides compute, storage & networking resources as a service. VMware’s vCloud Air is an IaaS platform that provides compute, storage & networking resources that can be managed using existing VMware products. Why – benefits of solution Softlayer gives you the ability to spin up infrastructure on demand & with support for a broad range of operating systems & virtualisation platforms. Softlayer’s wide range of bare metal & appliance based solutions enables you to build hybrid, distributed, high performance architectures and manage it all from a single pane of glass. VMware vCloud Air gives you the ability to move workloads between your own cloud and vmWare’s giving you flexibility & control over where to best place your environment. vCloud Air allows you to extend your on-premise environment into the cloud and gain significant TCO savings whilst increasing agility throughout your investment. How – do you procure, provision & manage? Management of Softlayer’s IaaS is done through a web based portal & via public facing APIs. vCloud Air can be managed via vCloud Director which comes included with the service, or if you have an existing VMware environment you can manage it using your existing vCenter or vCloud Director. When – time to spin up / turn off Virtual Cloud Instances – <15 minutes Private Virtual Server – <15 minutes Bare Metal Server – 1-4 hours Bare Metal Instance – 2 hours You can build new services within minutes using the VMware vCloud Director or your existing vCenter. End user sweet spot IBM Softlayer offers bare metal servers (by the hour!) and a range of appliance based solutions, which enable customers to support use cases powered by their existing choice virtualisation or storage technology. It is this flexibility and support for complex net­work topologies that makes IBM Softlayer an ideal platform for running services that differentiate and can be optimised during their lifetimes. For simpler less complex requirements, the IBM Softlayer price point and agile scale- up/scale-down capability makes it a good choice for start-ups, small businesses and pilot services alike where controlling costs is important. VMware’s vCloud Air is a hybrid service and best utilised by people with existing VMware estates looking to exploit the use of a cloud service with the ability to move workloads between the cloud and on-premise hardware. This means people can trial different workloads in the cloud and adopt the hybrid cloud model. This should work well with customers who are not as comfortable with Infrastructure as a Service as they can get the best of on-premise & cloud when choos- ing how to deploy new services. End users also looking to have instant burst capabilities when dealing with increasing / decreasing workloads can gain significant advantages using VMware’s vCloud Air. DC locations Americas: Dallas, San Jose, Washington D.C., Houston, Seattle, Montreal, Toronto, Querétaro (Mexico), Sao Paulo (Brazil) Europe/Asia: Chennai (India), Amsterdam, Frankfurt, Hong Kong, London, Milan, Paris, Singapore, Tokyo Australia: Melbourne, Sydney United States: North California, Nevada, Arizona, Texas, Virginia, New Jersey Europe/Asia: United Kingdom, Germany, Japan West Australia: Australia South DC tier Tier 3 + Accreditations (e.g. ISO27001) Cloud Security Alliance (CSA), SOC2, PCI DSS, Federal Information Security Management, Health Insurance Portability & Accountability. ISO 27001, SOC1 (SSAE16) / SOC2 Default hypervisor Citrix Xen VMware vSphere Public / private / hybrid Public & Private. Hybrid SLA SoftLayer will use commercially reasonable efforts to meet the service level of 100% & issue credit of the fees for service depending on the severity of downtime. 99.9% - 99.95% Appliance solutions (Fortinet, Citrix Netscaler, Vyatta) Yes No Comparison of Softlayer & VMware vCloud Air