Intelligent Application Awareness in Virtual    Environments    Lorenzo Galelli    Snr Principal Technical Product Manager...
Virtualizing Business-Critical Applications                                          Key Challenges: Ensuring Application ...
Application availability a key requirement for virtualization of critical apps      Leading causes for unplanned outages1 ...
Current tools and processes force challenging trade-offs  Ensure everything                                               ...
Symantec ApplicationHA + VMware HA: Virtualizewithout compromise                                           VM1            ...
Symantec ApplicationHA + VMware HA:Virtualize without compromise         Ensure                Exploit       Minimize     ...
Symantec ApplicationHA + VMware HA:Virtualize without compromise         Ensure                Exploit       Minimize     ...
Coordinated recovery between ApplicationHA andVMware HA• App monitoring                                       VM1         ...
Coordinated recovery between ApplicationHA and VMware HA – Details                                                VM1• Dee...
Ensuring Availability for Custom Applications   A                                    B            Choose Custom Applicatio...
Platform and Application Coverage                                      ApplicationHA Guest • Windows Server 2003, 2003 R2,...
ApplicationHA + Backup Exec Taking Application Availability to a New Level via Integration with Backup Exec               ...
ApplicationHA + Backup Exec Taking Application Availability to a New Level via Integration with Backup Exec               ...
Symantec ApplicationHA + VMware HA:Virtualize without compromise         Ensure                Exploit       Minimize     ...
Optimize Application Availability with VMware                       Exploit Virtualization in VMware environments         ...
Bringing Application Awareness to Site RecoveryManager            Application Monitoring on Both Sites During Test and Rea...
Symantec ApplicationHA + VMware HA:Virtualize without compromise         Ensure                Exploit       Minimize     ...
Reduce Operational Complexity, Training Costs andNeed for Additional Tools • Simplified, centralized   administration with...
Visualize and control apps from vSphere client -screenshot        VM Selected        Application Status   Application Oper...
Dashboard for Visualizing Application Status andControlling Applications                                                  ...
Service Management, Control & Availability                            Multi-Tier Service Recovery & DR                   ...
Example Incident Workflow Typical Multi-Tier Service Recovery Steps (Regardless of fault)        Manual Process           ...
Summary: Virtualize business critical apps with  confidence and without compromise            Problem                     ...
Thank you!    Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or...
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Application HA in Virtual Environments

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Presented at the Arrow ECS Accelerate your Virtualisation Business with Symantec and VMware event, 18th January 2012 at Williams F1 Conference Centre

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  • Now let’s turn to what does all this mean from an operational complexity perspective. Let’s start with the deployment
  • Application HA in Virtual Environments

    1. 1. Intelligent Application Awareness in Virtual Environments Lorenzo Galelli Snr Principal Technical Product ManagerApplicationHA 6.0 VMware 1
    2. 2. Virtualizing Business-Critical Applications Key Challenges: Ensuring Application Availability Low adoption beyond Tier 3 TIER 3 TIER 2 TIER 1 • Virtualization widely- adopted for non- critical applications Virtualization adoption • Business critical applications are infrequently virtualized IIS Apache WebLogic WebSphere SQL, Oracle SAP • Virtualization vendors Print File Exchange fail to ensure application availability Criticality of applicationsApplicationHA 6.0 VMware 2
    3. 3. Application availability a key requirement for virtualization of critical apps Leading causes for unplanned outages1 Key challenges in managing virtualized servers2 Ensuring Application Availability 51% 40% Operations 20% Security, Power, Coordinating new deployments Errors OS, HW and upgrades 41% Managing unanticipated cost increases 42% Overcoming existing allocation, purchasing and budget 29% practices 40% Compensating for the lack of Application integrated management tools 32% Failures Gartner: 40% of failures are caused by the IDC: 51% of respondents rank Application application going down Availability as the key virtualization challenge 2. Source: IDC, October 2009. Choosing Storage for Virtualized Servers. For1. Source: Gartner, 30 November 2010 companies with > 1,000 employees. ApplicationHA 6.0 VMware 3
    4. 4. Current tools and processes force challenging trade-offs Ensure everything O/S based clustering in the guest • Prevents use of vMotion, DRS, DPM • Increases cost + complexity Minimize Ensure App Monitoring tool + scripting Application admin Complexity Availability • Longer RCA and recovery time Infrastructure admin • Burden to maintain scripts Exploit Virtualization Delay virtualization • Slows down virtualization initiatives • Increases operational complexityVirtualize everythingApplicationHA 6.0 VMware 4
    5. 5. Symantec ApplicationHA + VMware HA: Virtualizewithout compromise VM1 VM2 VM2 Symantec App c1 c1 Components c1 c3 ApplicationHA protect c2 c3 c2 c2 c4 application Application components Resources OS OS OS OS VMware HA VMware ESX VM protect infrastructure components ESX Server SiteApplicationHA 6.0 VMware 5
    6. 6. Symantec ApplicationHA + VMware HA:Virtualize without compromise Ensure Exploit Minimize Availability Virtualization ComplexityApplicationHA 6.0 VMware 6
    7. 7. Symantec ApplicationHA + VMware HA:Virtualize without compromise Ensure Exploit Minimize Availability Virtualization ComplexityApplicationHA 6.0 VMware 7
    8. 8. Coordinated recovery between ApplicationHA andVMware HA• App monitoring VM1 VM2 VM1 VM2 – Show health status – Detect app failures ORA SQL ORA SQL• Coordinated recovery Application HA Application HA OS OS OS OS – Restart applications – Trigger VMware HA VMware HA VMware HA for further recovery VMware ESX VMware ESX – Integration via App Monitoring API• Protects against wide range of failures – Infrastructure failures – VM recovers after a server failure but app doesn’t – VM is up but app is down – App is up but not functionalApplicationHA 6.0 VMware 8
    9. 9. Coordinated recovery between ApplicationHA and VMware HA – Details VM1• Deep understanding of the apps – App specific modules start, stop, recover apps App – Eg: SQL DB instances, FileStream, Analysis, Stora ge mount points, dependencies Agent – Functional testing based on SQL Pack queries Application EXCH SQL HA• Customizable recovery behavior ApplicationHA – App or VM restart limit OS – In-guest remediation only - Enable/Disable App Heartbeat VMware HA – Turn off remediation during planned maintenance - Enter/Exit Maintenance mode VMware ESX ApplicationHA 6.0 VMware 9
    10. 10. Ensuring Availability for Custom Applications A B Choose Custom Application Choose Windows Service for MonitoringApplicationHA 6.0 VMware 10
    11. 11. Platform and Application Coverage ApplicationHA Guest • Windows Server 2003, 2003 R2, 2008, 2008 R2 (all • Linux x64 (RHEL 5, 6, SLES 10, 11, OEL 5) x64) • Oracle 10gR1, 10gR2, 11gR1 , 11gR2 • SQL Server 2005, 2008, SQL Server 2008 R2 • Exchange Server 2007, 2010 • Oracle Weblogic 9, 10 • IIS 6.0, 7.0 • SAP Netweaver 7.0 (NW04) • Sharepoint 2010 • IBM Websphere Application Server and MQ • Oracle Database 10gR2, 11gR1, 11gR2 • IBM DB2 9.5, 9.7 • SAP Netweaver 7.0 (NW04), 7.1 (WebAS 7.1) • SAP Netweaver 7.0 Central Services • Apache/IBM HTTP Server • FileShare • Custom Application • PrintShare • ApplicationHA Console Server • Custom Application • Windows Server 2003, 2003 R2 (32 bit) • Custom Application • FileShare • SQL Server 2008 More applications on more platforms to be added in future releasesApplicationHA 6.0 VMware
    12. 12. ApplicationHA + Backup Exec Taking Application Availability to a New Level via Integration with Backup Exec Escalation of Remediation Mechanism Application Virtual Machine Virtual Machine Restart Reboot Image Recovery Automatically restore, or trigger a prompt for consent to restore, a failed virtual machine in order to recover lost application services once ApplicationHA has exhausted the steps available to remediate the failure. ApplicationHA 6.0 VMware 12* ApplicationHA 6.0 feature.
    13. 13. ApplicationHA + Backup Exec Taking Application Availability to a New Level via Integration with Backup Exec Escalation of Remediation Mechanism Application Virtual Machine Virtual Machine Restart Reboot Image Recovery Automatically restore, or trigger a prompt for consent to restore, a failed virtual machine in order to recover lost application services once ApplicationHA has exhausted the steps available to remediate the failure. ApplicationHA 6.0 VMware 13* ApplicationHA 6.0 feature.
    14. 14. Symantec ApplicationHA + VMware HA:Virtualize without compromise Ensure Exploit Minimize Availability Virtualization ComplexityApplicationHA 6.0 VMware 14
    15. 15. Optimize Application Availability with VMware Exploit Virtualization in VMware environments Fault Tolerance Fiber channel Live Migration iSCSI Workload Balancing NAS Disaster Recovery RDM Other Virtualization Features VMFS • Support for advanced virtualization • Storage flexibility features including VMware HA, vMotion, DRS, FT, SRM etc.ApplicationHA 6.0 VMware 15
    16. 16. Bringing Application Awareness to Site RecoveryManager Application Monitoring on Both Sites During Test and Real Recovery Site B Test Recovery • Automatic application monitoring enabled on both sites • Automatic establishment of communication with VMware Site A HA on recovery site • Dashboard view on both sites with secured Real Recovery communication Application awareness in SRM audit trail • Report application status in SRM audit trail • Proof to auditors and/or managementApplicationHA 6.0 VMware 16
    17. 17. Symantec ApplicationHA + VMware HA:Virtualize without compromise Ensure Exploit Minimize Availability Virtualization ComplexityApplicationHA 6.0 VMware 17
    18. 18. Reduce Operational Complexity, Training Costs andNeed for Additional Tools • Simplified, centralized administration with vCenter and Veritas Operations Manager • Monitor and manage hundreds of applications from a single dashboard • Easy to deploy, simple wizard based installation and configuration • Light weight, small footprint on serversApplicationHA 6.0 VMware 18
    19. 19. Visualize and control apps from vSphere client -screenshot VM Selected Application Status Application Operation Detailed MonitoringApplicationHA 6.0 VMware 19
    20. 20. Dashboard for Visualizing Application Status andControlling Applications Dashboard also available on cluster level. Data Center Level Batch Operations Aggregated Statistics Alert DetailsApplicationHA 6.0 VMware 20
    21. 21. Service Management, Control & Availability  Multi-Tier Service Recovery & DR  Consolidated Status  Centralised Control Virtual Business Service DR AppHA Web Virtual Start / Stop AppHA Remediate APP Virtual VCS Physical DBApplicationHA 6.0 VMware 21
    22. 22. Example Incident Workflow Typical Multi-Tier Service Recovery Steps (Regardless of fault) Manual Process  Service fails, monitoring SW generates ticket  (5mins) Help desk contact app owner  (5mins) App Owner determines fault layer  (5mins) App Owner contacts layer owner (DBA) 30 Mins  (5mins) DBA checks status  (5mins) DBA requests DB process restart  (5mins) DBA requests host restart  App OK/Fails.....next steps..... VBS & ApplicationHA  Service fails, monitoring SW generates ticket  (1mins) ApplicationHA requests DB process restart  (2mins) ApplicationHA orders host restart  App OK/Fails.....next steps..... 3 MinsApplicationHA 6.0 VMware 22
    23. 23. Summary: Virtualize business critical apps with confidence and without compromise Problem Solution Benefits• Ensure availability • VMware and Symantec bring • Recover from app and infra best of breed HA failures quickly• Without trading off technologies together to virtualization benefits address this • Exploit virtualization benefits such as• Without taking on VMware HA + ApplicationHA FT, vMotion, DRS, DPM and operational complexity + Backup Exec SRM • Simplify operations for app and infra team with a soln that is easy to deploy & manage Call to Action• Review challenges in your virtualization initiatives wrt business critical apps• Download white paper and learn more http://www.vmware.com/go/vsp4-virtualizing-biz-critical-apps• Download trialware http://go.symantec.com/applicationha ApplicationHA 6.0 VMware 23
    24. 24. Thank you! Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.ApplicationHA 6.0 VMware 24

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