A good advice to any ScrumMaster is ”Ask the team!”. In order to do so a ScrumMaster needs to be equipped with knowledge in the art of powerful questions. A ScrumMaster also needs to be equipped with good listening skills.
With strong listening skills the ScrumMaster can empower the team and let it have the voice and own the problem. This presentation will help readers take further steps towards perfection of their listening skills.