Training and developement - Unitedworld School of Business

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  • Human Resource Management, 5E Human Resource Management, 5E
  • Training and developement - Unitedworld School of Business

    1. 1. Training, Development andCareer Management
    2. 2. Inputs in T & D• Skills• Education• Development• Ethics• Attitudinal changes• Decision making skills
    3. 3. Training ProcessNeeds assessmenta. Organisation supportb. Organisational analysisc. Task and KSA analysisd. Person analysisInstructionalObjectivesDevelopmentof criteriaTrainingvalidityTransfervalidityIntra-organisationalvalidityInter-organisationalvalidityUse ofevaluationmodelsSelection and designof instrumentalprogramsTraining
    4. 4. Training Process• Needs assessment• Deciding on objectives of T&D• Designing T&D programme• Implementation of the programme• Evaluation
    5. 5. Needs Assessment• Issues in assessment• Benefits from assessment• Outcomes of not assessing
    6. 6. Initiatives to Rectify PerformanceDiscrepancyPerformance DiscrepancyIs it worth fixingInadequate FeedbackReward/PunishmentIncongruenceObstacles in theSystemKSA DeficiencyProvide ProperFeedbackChangeContingenciesRemove ObstaclesChoose AppropriateRemedyJob AidTrainingPracticeChange the JobTransfer or TerminateYesYesYes Yes Yes Yes
    7. 7. Levels of Training EvaluationLevels Questions being asked MeasuresResultBehaviourLearningReactionAccidentsQualityProductivityTurnoverMoraleCostsProfitsPerformanceAppraisal bysuperior, peer,client,subordinateWritten testsPerformancetestsGradedsimulationsQuestionnairesIs theorganisation orunit better becauseof the training?Are trainees behaving differentlyon the job after training? Are theyusing the skills and knowledgethey learnt in training?To what extent do trainees have greaterknowledge or skill after the trainingprogramme than they did before?Did the trainees like the programme, the trainers, thefacilities? Do they think the course was useful? Whatimprovement can they suggest?
    8. 8. Career Development Initiatives• Career planning workshops• Career counselling• Mentoring• Personal development• Career workbooks

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