Gregg Jolley & Lorna Hooper

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  • The Army Knowledge Management Group’s mission is to make the Australian Army’s “Formal Knowledge” sources visible, accessible and available to the Australian Defence Organisation, to our Allies and Industry Partners in the wider environment. The Army’s formal knowledge sources in 2010 encompass the extant Land Warfare Doctrine, the content of the Army Learning Organsation’s “Knowledge Source” databases and the Technology Based Training packages produced by the Army Learning Production Centre.Allies and
  • Including TAGS & Defence Records Management as References
  • • • •
  • Fifth International IEEE Conference on Commercial-off-the-Shelf (COTS)-Based Software Systems (ICCBSS'06) The COTS Software Obsolescence Threat Orlando, Florida February 13-February 16 ISBN: 0-7695-2515-6ASCII Textx  Leigh Merola, "The COTS Software Obsolescence Threat,"Commercial-off-the-Shelf (COTS)-Based Software Systems, InternationalConference on, pp. 127-133, Fifth International IEEE Conference onCommercial-off-the-Shelf (COTS)-Based Software Systems (ICCBSS'06),2006.  BibTexx @article{ 10.1109/ICCBSS.2006.29,author = {LeighMerola},title = {The COTS Software Obsolescence Threat},journal={Commercial-off-the-Shelf (COTS)-Based Software Systems, InternationalConference on},volume = {0},year = {2006},isbn ={0-7695-2515-6},pages = {127-133},doi ={http://doi.ieeecomputersociety.org/10.1109/ICCBSS.2006.29},publisher ={IEEE Computer Society},address = {Los Alamitos, CA, USA},}  RefWorksProcite/RefMan/Endnotex  TY - CONFJO - Commercial-off-the-Shelf(COTS)-Based Software Systems, International Conference onTI - The COTSSoftware Obsolescence ThreatSN - 0-7695-2515-6SP127EP133A1 -Leigh Merola,PY - 2006KW - nullVL - 0JA -Commercial-off-the-Shelf (COTS)-Based Software Systems, International ConferenceonER -  Leigh Merola, Raytheon, Integrated Defense Systems DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/ICCBSS.2006.29 Software is the primary focus of integration efforts for development of Open Architected, scalable, adaptable solutions in today?s Defense Systems of Systems. Unfortunately, successful software vendors obsolete their own product versions to maintain the pace with the market, without regard for the military need for continued support or expandability. Recognized by many professionals as being of equal gravity as the hardware obsolescence issue, software obsolescence has to-date not enjoyed the same level of visibility. This paper reveals the obsolescence problem in development, integration, test, production, and program management environments; a different perspective compared to the typical focus on obsolescence risk management and mitigation in the end-user, operational environment. Despite the portfolio of methods implemented for the effective management of COTS hardware obsolescence on a growing number of military programs, the software obsolescence problem is not being managed or mitigated. Could software obsolescence become more overwhelming than the hardware obsolescence dilemma?
  • Gregg Jolley & Lorna Hooper

    1. 1. ARMY KNOWLEDGE SEARCH IN SHAREPOINT Major Gregg Jolley and Mrs Lorna Hooper ARMY KNOWLEDGE MANAGEMENT GROUP 2011
    2. 2. AKMG MISSION <ul><li>The Army Knowledge Management Group’s (AKMG) mission is to make the Australian Army’s “Formal Knowledge” sources visible, accessible and available to the Australian Defence Organisation (ADO), to our Allies and Industry Partners in the wider environment. </li></ul>
    3. 3. What’s the Problem? Information Overload Retention of Corporate Knowledge Management of Corporate Information Uncontrolled Information Inability to Find Documents Disparate Information, Users, Needs Requirement for Systematic Approach Integrate/amalgamate Lessons/Doctrine/Output Formats (ALPC)
    4. 4. Poor Knowledge/Content Management Collaboration Efficiencies Aligning with AKD purpose with SP No “Lingua Franca” write once/output many format Integration of Repository: AKMG = Integrate/amalgamate Lessons/Doctrine/Output Formats (ALPC) Disparate Information, Users, Needs Inadequate Search /Inability to Find Documents / Poor Knowledge/Content Management Poor Knowledge/Content Management Management of Corporate Information Common Purpose – Taxonomy/Metadata Retention of Corporate Knowledge/Requirement for Systematic Approach SOLUTION PROBLEM
    5. 5. SHAREPOINT & THE AKD KNOWLEDGE MANAGEMENT Integrating the Knowledge Management Structure of Sharepoint with the Knowledge Management Process of Army Knowledge Management Group
    6. 6. Key Challenges <ul><li>Establish and enforce metadata standards </li></ul><ul><li>Focusing and enabling the search </li></ul><ul><li>Focusing the leadership </li></ul><ul><li>Knowledge Integration </li></ul>
    7. 7. METADATA ENVIRONMENT Optional – Tailored Repository Level Mandatory - Army Knowledge Domain Inclusion Requirement Mandatory - Essential 6 Elements AGLS Compliance
    8. 8. Recordkeeping Metadata Standard & Guidelines <ul><li>Structured information </li></ul><ul><li>Context, content and structure of records </li></ul><ul><li>and their management through time </li></ul><ul><li>Structured or semi-structured information </li></ul><ul><li>Identify, authenticate and contextualise </li></ul><ul><li>records; and the people, processes and </li></ul><ul><li>systems that create, manage, maintain </li></ul><ul><li>and use them. </li></ul>
    9. 9. <ul><li>The use of structured and consistent </li></ul><ul><li>metadata will assist the department in </li></ul><ul><li>meeting legislative requirements and </li></ul><ul><li>business needs by: </li></ul><ul><ul><li>ensuring that adequate contextual information </li></ul></ul><ul><ul><li>about transactions is recorded and linked to the </li></ul></ul><ul><ul><li>relevant records </li></ul></ul><ul><ul><li>discovery and retrieval of records </li></ul></ul><ul><ul><li>access to records </li></ul></ul><ul><ul><li>the timely transfer of inactive records </li></ul></ul><ul><ul><li>ensuring vital records and records of continuing </li></ul></ul><ul><ul><li>value are retained when new systems are </li></ul></ul><ul><ul><li>implemented </li></ul></ul><ul><ul><li>data migration and other preservation needs </li></ul></ul><ul><ul><li>auditing processes and </li></ul></ul><ul><ul><li>local workflow . </li></ul></ul>
    10. 10. METADATA SCHEMA 1 ST LEVEL The 6 Mandatory elements (the primary elements required by Australian Government Locator Service (AGLS) 2 ND LEVEL The AKD Mandatory Metadata Schema elements 3 RD LEVEL The tailored Metadata Schema elements of the original repository
    11. 11. METADATA SCHEMA 1 st Level <ul><ul><li>1. URL/Unique Data Item Identifier. </li></ul></ul><ul><ul><li>2. Title/Name </li></ul></ul><ul><ul><li>3. Author/Creator </li></ul></ul><ul><ul><li>4. Date of Creation </li></ul></ul><ul><ul><li>5. Date/Author of last Amendment </li></ul></ul><ul><ul><li>6. Data Owner </li></ul></ul><ul><ul><li>7. Data Format </li></ul></ul><ul><ul><li>8. Data Origin/Repository </li></ul></ul>
    12. 12. METADATA SCHEMA 2 nd Level <ul><li>Classification </li></ul><ul><li>Authority Rating/Land Warfare Doctrine/PAR/Observation/TBT product </li></ul><ul><li>Safety Rating </li></ul><ul><li>Date of Publication/Sponsor Clearance Signature Date (LWD/PAR/TBT) </li></ul><ul><li>Date of Posting (LWD/PAR/TBT) </li></ul><ul><li>Life Span of Asset </li></ul><ul><li>Format of Asset (availability in PDF, XML, HTML, E-Book, Print, DVD </li></ul><ul><li>Glossary Terms /Keywords </li></ul><ul><li>Abstract </li></ul><ul><li>Sponsor </li></ul><ul><li>SME/PM </li></ul>
    13. 13. METADATA SCHEMA 3 rd Level The tailored Metadata Schema elements of the original repository
    14. 14. AUTHORITY CONTROL TOOL Authority Taxonomy & Additional Sources of information
    15. 15. CLASSIFICATION & META TAGGING: Internal Governance
    16. 16. CLASSIFICATION & META TAGGING: External Governance
    17. 17. Original AGLS elements Creator* Title* Date* Subject or function* Identifier or availability* Publisher Audience Contributor Coverage Description Format Language Mandate Relation Rights Source Type * = mandatory
    18. 18. CLASSIFICATION & META TAGGING: FRAMEWORK
    19. 19. SEARCH OPTIMISATION ENVIRONMENT Folksonomy/Tag Cloud Army Knowledge Domain Authority Control Tool Australian Defence Force Glossary
    20. 20. AKMG/SHAREPOINT INFORMATION ORGANISATION Army Knowledge Domain SHARE POINT SHARE POINT Share Point & the AKD are LINKED
    21. 21. Integrating the Knowledge Management Structure of Sharepoint with the Knowledge Management Process of Army Knowledge Management Group <ul><li>The Army Knowledge Domain (AKD) as the collective “Shop Front” for the Australian Defence Forces “Land Formal Knowledge Sources” is an enduring functionality. The content of the AKD is a “Capability Brick”. </li></ul><ul><li>Land Warfare Doctrine, </li></ul><ul><li>Observations, Insights & Lessons & </li></ul><ul><li>Multi Media Training Products </li></ul><ul><li>The AKMG underpins the training and employment of the members of the ADF. </li></ul><ul><li>Share Point is a Portal and Collaborative Workspace application and a solution. </li></ul><ul><li> Applications and solutions will always change. </li></ul>
    22. 22. Information Overload is not the problem. Inability to make sense/lack of structure & coherence of the Overload needs resolution. <ul><li>The Army Knowledge Management Group (AKMG) has a legislative requirement to make the Army’s Formal Knowledge Sources visible. AKMG must ensure that the Authority that an Instructor shares in passing their knowledge to their students is current , accessible , available in their required format. To guarantee this outcome, the AKMG employs structured Knowledge Management strategies to ensure that knowledge seekers are not overwhelmed and misled by the wealth of electronic information available on the Defence Restricted Network (DRN) and the World Wide Web (WWW). </li></ul><ul><li>Share Point provides a WIKI and Web 2.0 collaborative engagement tools. The purpose and consequence of these features is that content is created. Share Point does not appear to provide automated structured content creation. This is not necessary in a “Blogosphere” environment since not all content is valid and enduring . Knowledge that gains currency, robustness and credibility in the blogosphere will endure to become an Authoritative formal source of knowledge after it has been analysed and validated via the SME and CAL process. Throughout the journey, the piece of knowledge needs to be tracked. </li></ul><ul><li>The AKD provides the underpinning business rules taxonomy, pillars that can control and moderate the volume of information and extract and maximise the value, ensuring that knowledge is not lost </li></ul><ul><li>. </li></ul><ul><li>Share Point & the AKD are MUTUALLY BENEFICIAL </li></ul>
    23. 23. AKMG’s Hierarchy of Published Knowledge Authority
    24. 24. Share Point & the AKD together can facilitate the rapid integration of lessons learned into formal knowledge
    25. 25. Share Point & the AKD together can create a Knowledge Sharing Organisation
    26. 26. 10 REASONS WHY AKD & SP ARE INTERDEPENDANT <ul><li>Retention of Corporate Knowledge </li></ul><ul><li>Management of Corporate Information </li></ul><ul><li>Uncontrolled Information </li></ul><ul><li>Inability to Find Documents </li></ul><ul><li>Disparate Information, Users, Needs </li></ul><ul><li>Requirement for Systematic Approach </li></ul><ul><li>ALPC = Integrate/amalgamate Lessons/Doctrine/Output Formats (ALPC) </li></ul>
    27. 27. Questions
    28. 28. Questions <ul><li>… or advice! </li></ul>

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