Alison Monroe

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Alison Monroe

  1. 1. generational diversity…towards 2020Alison Monroe, President NEEOPAwww.neeopa.orgManaging Director, SageCo Pty Ltdwww.sageco.com.au
  2. 2. what will we cover?  workforce ageing (5 mins) ...an overview of key risks, challenges, opportunities for action  MyJourney @ RTA NSW (5 mins) …case study  ‘The Year is 2020’ (35 mins) …interactive session
  3. 3. NSW EEO Practitioners’ Association  www.neeopa.org  8 forums per year  networking  collaboration  share best practise  research  access to case studies  Bi annual ADES Survey
  4. 4. what is driving workforce ageing?  increased longevity  decreased fertility  baby boomers’ retiring
  5. 5. sample - workforce benchmarking Age Band (ABS) <24 25-34 35-44 45-54 55+ Utilities Company 14% 18% 17% 31% 20% Utilities Sector 8% 20% 29% 33% 10% Total Workforce 19% 22% 24% 22% 13% Population 18% 18% 18% 17% 29% Snapshot of the data story: • positive representation (14%) of new labour market entrants compared to Sector • fairly well balanced in the ‘prime age group’ 25-34 • 45+ age group (51%) significantly higher than industry (43%) and total workforce (35%) • staff aged 55+ represent a combined total of over 5 000 years of organisational knowledge!© SageCo 2011
  6. 6. ageing workforce challengesinclude how to…  engage & retain mature workers  support late career planning / transition to retirement  capture critical knowledge  create a flexible, multigenerational workforce  attract mature age workers with skills and experience …what are your priorities?
  7. 7. what have they told us?
  8. 8. we want older workers late career marginalised by opportunities happy to work younger managers longer, but differently want to fully participate and support wanted stay engaged for future planning care giving is an issue retain ourwant to feel want equal access knowledge andmore valued to training and expertise promotion
  9. 9. Roads and Traffic Authority MyJourney the story so farJeanette WenbornHR PartnerMay 2011
  10. 10. The RTA workforce• 180 offices• 20,000 km roads• 5,000 bridges• 3630 traffic signal sites• 7,000+ staff• 2,500 staff aged 50+
  11. 11. What did we do?2007 - 2009• 27 x RTA experts• 30 x knowledge transition activities2010• 20 x MyJourney seminars• 650 participants aged 55+The journey continues in 2011...
  12. 12. MyJourney impact I have developed a flexible work proposal and/or spoken to my manager/HR about flexible work options 13% 14% Yes I plan to No 73%
  13. 13. MyJourney impact I have undertaken a health check 27% Yes I plan to 52% No 21%
  14. 14. MyJourney impact I have taken steps to intentionally share my knowledge with others 29% 45% Yes I plan to No 26%
  15. 15. MyJourney projectCritical project success factors…• Executive advocacy – Chief Executive• Strong internal project driver / owner• Integration with HR Strategy • Workforce sustainability • Succession planning • Flexible work • Knowledge retention • Cultural change and engagement
  16. 16. hypotheticalThe year is 2020The Australian Government has hit target of accrediting 1000 organisationsas ‘mature age friendly’ employers and service providersTo achieve this accreditation, your organisation has shown best practice inthis areaWhat needs to happen between now and 2020 to make this happen?Prepare a bullet point presentation to your CEO and Executive leadershipteam (who are sitting at the next table and to whom you will present yourplans shortly...)
  17. 17. 7 minutes1. Quickly appoint a scribe / spokesperson2. You have 7 minutes to brainstorm and capture key ideas to present to the executive team (refer to handouts)
  18. 18. 3 minutes1. Spokesperson stand up please2. Move to the next table and take a seat3. You have 3 minutes to present to the executive team4. The executive team listen in silence and make notes5. When the spokesperson has finished, turn your chair to face away from the group and await next step
  19. 19. 3 minutes1. CEO and Executive team discuss and debate the presentation • what would work? • what would not? • why? • what was missing?2. Spokesperson listens in silence and jots down notes
  20. 20. 5 minutes1. Spokesperson returns to their original work team and debriefs2. Refine the plan based on feedback3. Determine the 3 ‘most important’ things that will be done and be ready to present
  21. 21. what do you now know?what could be your next step?

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