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“Quick, look busy!” The
death of social hierarchy
in the workplace
ACCORDING TO HARVARD
IT’S ALL ABOUT THE
COMMUNICATION
Two researchers (with
the brilliant names of
Grosyberg and Slind)
believe that leadership
is a conversation.
In today’s workplace, directions from
managers are much closer to
a two-way chat
than a series of pronouncements
from abov...
What’s the mark of
managers who do this
successfully?
CULTIVATING CONNECTIONS
at all levels of the company.
Such leaders
tend to be
relaxed -
open-collar types with
good humour.
Like
SIR RICHARD BRANSON...
who can be seen here
posing for a
photo next
to a sleeping
employee.
The good news:
it isn’t necessary to be in
constant physical reach of the
employees you’re trying to
build bonds with.
What works is being
approachable -
conveying that you can be tolerant
of errors (within reason) and
showing that you’re wi...
Essentially what’s needed
is a sense of fun!
“Physical proximity between leaders and
employees isn’t always feasible. Nor is it
essential. What is essential is mental ...
What’s interesting is what
technology
can add to this.
Cisco
(an Arkadin
business partner)
found that the larger a
person’s face is during a
videoconference, the more
engaged an...
Once the talking
head is smaller than
80%of actual size, this
effect diminishes.
Perhaps that’s why so many companies find...
ACCORDING TO SLOAN
THE UNPREPARED ONES AREN’T
WHO YOU THINK THEY ARE
The Massachusetts
Institute of
Technology (MIT)
knows a thing or two about the
digital workplace.
A five-author paper from the MIT’s Sloan School
of Management has some great insight on how
you can align your organisatio...
90%of respondents expected
digital trends to disrupt
their businesses...
The key statistic from their survey:
But only
44%said they felt
ready for it.
That means nearly
half of businesses
feel unprepared for the tsunami
of BYOD (Bring Your Own
Device), remote working, flex...
“More than 75% of digitally maturing
organizations surveyed provide their
employees with resources and opportunities
to de...
But there’s a
silver lining.
Surprisingly, this lack of
preparedness was more
pronounced in smaller
companies than larger ...
In other words, the larger businesses that employ
most people are making active efforts to introduce
new technology, train...
from simple teleconferencing to full
unified communications.
In this world, a
worker is as likely
to be chatting
away with the CEO
as with someone who shares
his job description. And ...
ACCORDING TO INSEAD
FOSTER A CULTURE OF
SPEAKING TRUTH
TO POWER
In Medieval Europe, every king had a
“fool”
who’d give his boss the plain hard
truths which other subordinates
would try t...
A recent article
from European
b-school INSEAD
stated that modern
workplaces still have this
same need - referring to the
...
“Morosophs are important foils for leaders.
By virtue of their position, they have the
“legitimacy” to act as voices of ho...
So in today's
flat professional
landscape, should
everybody be a fool?
After all, there are benefits to employees speaking
out against decisions made by their seniors...
The furore over this
tin-eared TV ad from
Pepsi
springs to mind…
Perhaps if there’d been enough people
within the organisation who felt that
they were able to speak out, the
insulting ad ...
The lesson
is clear:
listen to dissenting voices and
keep the conversation going.
Let your team
know that it’s
fine to speak up.
ACCORDING TO OXFORD
NEVER BELIEVE
IT’S NOT POLITICAL
For our fourth
and final insight
we turn to the University
of Oxford’s Saïd Business
School…
However warm and fuzzy you want
your organisation to be, reaching
the end goal - a flat org chart - is a
deeply political ...
If you want to move power
away from the top,
you need to
wield it from
the top first!
“It has long been recognised that
organisational change is a political process,
but what is still not properly understood ...
Takeaways
Flattening the corporate org chart lets talent shine
at every level
Management today is about communication,
not...
Break down the silos of your organisation
and proactively drive cross departmental
alignment with our latest eGuide:
The C...
Sources
http://www.dailymail.co.uk/news/article-3632622/Virgin-Australia-employee-caught-napping-couch-company-founder-
Ri...
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“quick, look busy!” the death of social hierarchy in the workplace

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The workplace is no longer a pyramid. Managers today need to build relationships with workers not on the basis of structure and seniority, but on warmth and humanity. This article explains how.

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“quick, look busy!” the death of social hierarchy in the workplace

  1. 1. “Quick, look busy!” The death of social hierarchy in the workplace
  2. 2. ACCORDING TO HARVARD
  3. 3. IT’S ALL ABOUT THE COMMUNICATION
  4. 4. Two researchers (with the brilliant names of Grosyberg and Slind) believe that leadership is a conversation.
  5. 5. In today’s workplace, directions from managers are much closer to a two-way chat than a series of pronouncements from above.
  6. 6. What’s the mark of managers who do this successfully?
  7. 7. CULTIVATING CONNECTIONS at all levels of the company.
  8. 8. Such leaders tend to be relaxed - open-collar types with good humour.
  9. 9. Like SIR RICHARD BRANSON...
  10. 10. who can be seen here posing for a photo next to a sleeping employee.
  11. 11. The good news: it isn’t necessary to be in constant physical reach of the employees you’re trying to build bonds with.
  12. 12. What works is being approachable - conveying that you can be tolerant of errors (within reason) and showing that you’re willing to discuss different courses of action for members of your team.
  13. 13. Essentially what’s needed is a sense of fun!
  14. 14. “Physical proximity between leaders and employees isn’t always feasible. Nor is it essential. What is essential is mental or emotional proximity.” - HARVARD BUSINESS REVIEW
  15. 15. What’s interesting is what technology can add to this.
  16. 16. Cisco (an Arkadin business partner) found that the larger a person’s face is during a videoconference, the more engaged and interested the audience will be.
  17. 17. Once the talking head is smaller than 80%of actual size, this effect diminishes. Perhaps that’s why so many companies find high-bandwidth videoconferencing so useful.
  18. 18. ACCORDING TO SLOAN
  19. 19. THE UNPREPARED ONES AREN’T WHO YOU THINK THEY ARE
  20. 20. The Massachusetts Institute of Technology (MIT) knows a thing or two about the digital workplace.
  21. 21. A five-author paper from the MIT’s Sloan School of Management has some great insight on how you can align your organisation in anticipation of a socially-level future…
  22. 22. 90%of respondents expected digital trends to disrupt their businesses... The key statistic from their survey:
  23. 23. But only 44%said they felt ready for it.
  24. 24. That means nearly half of businesses feel unprepared for the tsunami of BYOD (Bring Your Own Device), remote working, flexible hours, and virtual teams that is redefining workforces around the world.
  25. 25. “More than 75% of digitally maturing organizations surveyed provide their employees with resources and opportunities to develop their digital acumen, compared to only 14% of early-stage companies.” - MIT Sloan
  26. 26. But there’s a silver lining. Surprisingly, this lack of preparedness was more pronounced in smaller companies than larger ones.
  27. 27. In other words, the larger businesses that employ most people are making active efforts to introduce new technology, train workers effectively, and encourage use of today’s less hierarchical, more egalitarian communications channels...
  28. 28. from simple teleconferencing to full unified communications.
  29. 29. In this world, a worker is as likely to be chatting away with the CEO as with someone who shares his job description. And if you want to flatten the social pyramid, that’s a great way to do it.
  30. 30. ACCORDING TO INSEAD
  31. 31. FOSTER A CULTURE OF SPEAKING TRUTH TO POWER
  32. 32. In Medieval Europe, every king had a “fool” who’d give his boss the plain hard truths which other subordinates would try to sugarcoat.
  33. 33. A recent article from European b-school INSEAD stated that modern workplaces still have this same need - referring to the present day equivalent of the court jester as a “morosoph”...
  34. 34. “Morosophs are important foils for leaders. By virtue of their position, they have the “legitimacy” to act as voices of honest and intelligent critique, providing a stabilising force, or a reality check, in organisational life.” - INSEAD
  35. 35. So in today's flat professional landscape, should everybody be a fool?
  36. 36. After all, there are benefits to employees speaking out against decisions made by their seniors...
  37. 37. The furore over this tin-eared TV ad from Pepsi springs to mind…
  38. 38. Perhaps if there’d been enough people within the organisation who felt that they were able to speak out, the insulting ad would never have aired.
  39. 39. The lesson is clear: listen to dissenting voices and keep the conversation going.
  40. 40. Let your team know that it’s fine to speak up.
  41. 41. ACCORDING TO OXFORD
  42. 42. NEVER BELIEVE IT’S NOT POLITICAL
  43. 43. For our fourth and final insight we turn to the University of Oxford’s Saïd Business School…
  44. 44. However warm and fuzzy you want your organisation to be, reaching the end goal - a flat org chart - is a deeply political process.
  45. 45. If you want to move power away from the top, you need to wield it from the top first!
  46. 46. “It has long been recognised that organisational change is a political process, but what is still not properly understood is the relationship between organisational and individual power.” - UNIVERSITY OF OXFORD SAÏD BUSINESS SCHOOL
  47. 47. Takeaways Flattening the corporate org chart lets talent shine at every level Management today is about communication, not control Technology can bring together remote and flexible workers seamlessly Removing hierarchies doesn’t happen by accident - it requires a proactive approach In many sectors, large companies are more prepared for a socialised workplace than smaller ones
  48. 48. Break down the silos of your organisation and proactively drive cross departmental alignment with our latest eGuide: The Connected Business: Bust a Silo! Collaborate to Innovate. Download now Strategic Effective Flexible Bust a silo! Collaborate to innovateThe connected business: Strategic Effective Flexible Bust a silo! Collaborate to innovate The connected business:
  49. 49. Sources http://www.dailymail.co.uk/news/article-3632622/Virgin-Australia-employee-caught-napping-couch-company-founder- Richard-Branson-joked-did-shock-woke-up.html http://thelegacyproject.co.za/2015/06/quotes-from-sir-richard-branson-entrepreneur-founder-of-the-virgin-group/ https://blogs.bodleian.ox.ac.uk/oxfordtrainees/tag/said-business-school/

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