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Maximizing the Value of Your P2P Investments


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Join this panel discussion to hear your peers share their stories of how they have maximized the value of their P2P investment within their organizations. Panel topics include: Capturing and automating simple and complex spend categories, the importance of collaborating with suppliers for PO and Invoice automation, and achieving projected savings through automation and compliance

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Maximizing the Value of Your P2P Investments

  1. 1. Maximizing the Value ofYour P2P Investment© 2013 Ariba, Inc. All rights reserved.
  2. 2. Maximizing the Value of YourP2P InvestmentAriba Moderator: Nagesh NaikCustomer Speakers:Kosta JoachimidesBob JohnsonRichard BradburyKevin Giblin© 2013 Ariba, Inc. All rights reserved.
  3. 3. Maximizing the Value of YourP2P InvestmentYou’ve Deployed theTechnology…Now What?MTS AllstreamKosta JoachimidesiSource Program Manager© 2013 Ariba, Inc. All rights reserved.
  4. 4. #AribaLIVEMTS Allstream• One of Canadas leading national communication solutions companies, providing innovative communications forthe way Canadians live and work today• Has more than 100 years of experience, with 5,500 employees across Canada. MTS Allstream’s business isdynamic and consists of two operating divisions• In Manitoba, MTS is the leading full-service telecommunications provider forresidential and business customers. MTS’s suite of services include the latest inwireless technology, broadband services, IPTV, voice services, home security, andan extensive range of business solutions• Across Canada, Allstream is a leader in IP communications and is the only nationalprovider that focuses exclusively on the business telecommunications market• MTS Allstream has nearly two million customer connections spanning business customers across Canada andresidential consumers throughout the province of Manitoba• The Company’s extensive national fibre optic network spans more than 30,000 kilometres• MTS Allstream has been on the Jantzi Social Index for leadership in social responsibility for 12 consecutiveyears and is the recipient of the 2011 Governance Gavel Award from the Canadian Coalition of GoodGovernance, recognizing clear and effective public disclosure and leading governance practices• To learn more about MTS Allstream visit:• For MTS products and services, please visit• For Allstream’s products and services, please visit© 2013 Ariba, Inc. All rights reserved.4
  5. 5. #AribaLIVEMTS Allstream iSource Program- Deploying Ariba Solution Suite while transforming end-to-endprocurement process• Strategic positioning and business case (start: Dec 2009 - continuous re-planning)• Phase 1 Sourcing and Contracts deployed May 2012 (Jan 2012 – May 2012)• Phase 2 Procurement targeted June 1, 2013 (Oct 2012 – May 2013)• Phase 3 Spend / Cash / Supplier Management ( TBD)• Supplier Enablement (Dec 2012 – June 2013, then continuous)• Ariba: Professional Services, Customer Support, and Enablement teams• Partnered with HP to develop and operate interfaces to SAP• Reviewed / re-designed - sourcing policies, roles, processes, and tools• Reduced / eliminated - manual interventions, paper & forms redundant processes• Introduced – web-enabled consistently applied rules based processes• “What gets watched gets better”© 2013 Ariba, Inc. All rights reserved.5
  6. 6. Maximizing the Value of YourP2P InvestmentAmerican ExpressBob JohnsonDirector, Technology Delivery© 2013 Ariba, Inc. All rights reserved.
  7. 7. #AribaLIVEAmerican Express• Amex is the worlds largest card issuer by purchase volume and we process millionsof transactions daily as the premium network for high-spending card members• Amex helps small business owners succeed by delivering purchasingpower, flexibility and financial control (i.e. coined the program Small BusinessSaturday)• Amex provides commercial payment tools and expertise that help companiescontrol their spending and save billions of dollars• Beyond financial services, Amex offers marketing and information managementinsights that help merchants build their businesses• Amex specializes in customer loyalty by providing industry-leading rewardsprograms and platforms• Amex operates the world’s largest travel network serving consumersand businesses• Amex provides dedicated support to our customers, 24/7, around the globe© 2013 Ariba, Inc. All rights reserved.7
  8. 8. #AribaLIVEAriba Solutions Deployed• Amex was a legacy OnPremise customer utilizing Ariba’s upstream & downstream productsthat were deployed around the world focused on 4 major markets• In 2011, Amex embarked on a journey to move from OnPremise solutions to Ariba’sOnDemand footprint for both upstream and downstream products• Today, Amex havs fully deployed Ariba Sourcing and Contract Management globally andhave completed the US deployment of P2P utilizing a combination of electronic Invoicing andInvoice Conversion Services through the Ariba Network• In the Future, Amex plans to expand the downstream deployment of P2P to other marketsacross EMEA and APAC while our legacy OnPremise solution is retired• Amex leveraged a global team from Ariba Consulting to originally upgrade our OnPremisesolutions and most recently have partnered with Ariba Consulting to deploy the OnDemandsolutions as noted above• Maximize the Value of our P2P Investment:• Continue to expand Ariba P2P into our global markets• Identify ways to consolidate legacy systems by further leveraging our Ariba footprint via newintegrations, sunset duplicated systems, etc.© 2013 Ariba, Inc. All rights reserved.8
  9. 9. Maximizing the Value of YourP2P InvestmentCommonwealth Bank of AustraliaRichard BradburyHead of Procurement Programs© 2013 Ariba, Inc. All rights reserved.
  10. 10. #AribaLIVECommonwealth Bank of Australia(CBA)• CBA provides the full suite of financial services including retailbanking, premium banking, business banking, institutionalbanking, fundsmanagement, superannuation, insurance, investment andstockbroking services• Australia’s largest company with over 52,000 staff operating inAustralia, New Zealand, Europe and the Asia-Pacific region• 10th largest bank in the world by market cap• Procurement spend (non salary and wages) of $3.4B per annum© 2013 Ariba, Inc. All rights reserved.10
  11. 11. #AribaLIVEAriba Solutions Deployed• Full Ariba On-Demand Suite Deployed• May 2012 – Sourcing, Contract Management and SIPM• December 2012 - P2P• April 2013 – Services Procurement - Contingent Labor• Ariba Consulting Services Used• Project Management – Upstream and Downstream• Upstream and downstream leads• Supplier Enablement Lead• Technical Leads and Testing resources.• Key Accomplishments• New policy, processes and technology deployed on time and budget• Ariba deployed in conjunction with new intranet site and BI solution• On track to deliver $250+ million bottom line savings• Established procurement as strategic function© 2013 Ariba, Inc. All rights reserved.11
  12. 12. #AribaLIVEWhere We Started© 2013 Ariba, Inc. All rights reserved.12
  13. 13. #AribaLIVEToday© 2013 Ariba, Inc. All rights reserved.13
  14. 14. #AribaLIVETop 10 Delivery Lessons© 2013 Ariba, Inc. All rights reserved.1. Look at the big picture: policy, technology and process2. Continually revalidate your base procurement data3. Make it easy for staff to do the right thing with standard processes4. Identify and use all available comms and governance channels5. Get buy-in from the top and get your execs to deliver comms6. Implement in phases; apply learnings to each go-live7. Include SMEs and Ariba in your project; work as one team8. Hire a change manager to help reduce resistance and inertia9. Engage suppliers early, often and consistently10. Don’t underestimate how much effort is involved!14
  15. 15. #AribaLIVE7 Keys for Realising Benefits© 2013 Ariba, Inc. All rights reserved.1. Clearly communicate and implement your supplier strategy2. Create a category wave plan and make it happen3. Identify non-compliant buying with reporting; close any gaps4. Handover key responsibilities from the project to BAU owners5. Continue to manage key stakeholders after the project concludes6. Recognise/reward compliant business buying behaviours7. Introduce KPI incentives to identify improvement opportunities andbuild compliant spend volumes15
  16. 16. Maximizing the Value of YourP2P InvestmentMcGraw Hill FinancialKevin GiblinSenior Director, Global Sourcing© 2013 Ariba, Inc. All rights reserved.
  17. 17. Maximizing the Value ofYour P2P InvestmentKevin GiblinSenior Director, Global Sourcing© 2013 Ariba, Inc. All rights reserved.
  18. 18. About McGraw Hill Financial• Founded in 1888• Powerhouse in credit ratings, benchmarks and analytics for the global capital and commoditymarkets.• Leading brands include: Standard & Poors Ratings Services, S&P Capital IQ, S&P Dow JonesIndices, Platts, CRISIL, J.D. Power and Associates, McGraw-Hill Construction and Aviation Week.• McGraw-Hill aligns with three enduring global needs:• the need for Capital• the need for Knowledge• the need for Transparency These are the foundations necessary to foster economic growth and to allowindividuals, markets and societies to reach their full potential.
  19. 19. Ariba Solutions Deployed• Sourcing• Conversion/migration from legacy Procuri tool• Multi-million $ savings through auction services• Improved communication and event management capabilities• Procurement• Improved control and visibility - increased P2P spend from 38% to 53%• $500M+ spend filtered through tool• Added complex spend category solutions• Collaborated with suppliers and businesses to increase use of preferred suppliers - optimizingterms, rates and services. Compliance to preferred agreements = 91%• Contracts• Consolidated multiple contract databases to one enterprise solution• Enhanced document accessibility for M&A activity© 2013 Ariba, Inc. All rights reserved.
  20. 20. Drive Compliance, Mitigate Risk andPrevent Savings Leakage ThroughCollaborative Contract ManagementIs it really this easy?
  21. 21. Challenges, Efforts, and Value
  22. 22. Strategic Importance
  23. 23. Questions?
  24. 24. #AribaLIVEPlease Complete Session SurveyGo to Surveys© 2013 Ariba, Inc. All rights reserved.25Select SessionClickChoose oneRate SessionThank you for joining us