Title: Best Practices in Trading Partner CollaborationTrack: Commerce CollaborationPresenters: Merck Millipore (confirmed); Computacenter (UK) Ltd(confirmed); Staples (not-Confirmed)Abstract: Working more collaboratively with your trading partners is sometimes easier said than done, isn’t it? Buyers and sellers may establish a solid program to automate inter-enterprise collaboration, yet old ways of doing business sometimes die hard. Attend this session of leading buyers and sellers on the Ariba Network and learn how to escape the 80/20 rule. Panelists will discuss best practices in trading partner onboarding, managing catalog content, approaches to different product/service categories, optimal enablement team structures, and addressing change management internally and externally.
Suppliers want things to change. They want to connect to their customers electronically. And why do suppliers want change – well first, consider what motivates suppliers. Suppliers have many goals – depending on whether you are talking with someone in sales and marketing, or in operations who fulfills customer purchase orders, or if you are talking with someone in accounts receivable and treasury who wants to manage cash more effectively. They are working with various stakeholders on the buy side across sourcing, procurement and invoicing process, and they struggle with a white space between enterprises – it’s a space where documents get lost – important documents like contracts and invoices. Or where it is challenging to get leads or just to get noticed by prospective customers. Suppliers are looking for a more effective way to work with their customers.
Petra Burssens,Head of Global eProcurement - Merck MilliporePetra Burssens is heading Merck Millipore’s global eProcurement organization, driving implementations of eCatalogues and eConnections in collaboration with the customers organizations. Prior to leading the organization she has worked as a Business Development Manager Europe for eProcurement. She has an extensive background in sales, understanding customers needs, as she spent almost 10 years in direct sales and management of distributor networks in the German speaking area.
Sam Purches,Principal e-Business Development Consultant – ComputacenterA self motivated and confident e-Business Professional with extensive eCommerce experience gained from working for an Industry leader. Sam has 10 Years IT Service industry experience including working across the whole P2P cycle. Over the last 5 years Sam has focused on eCommerce working with Global Financial Services customers and Retail Banks.
Overview of Computacenter • Technology Solutions & Systems integration What we do • Multi-year outsourcing service arrangements • Supply of hardware and software technologies Market • Medium - large private sector companies segments • Public sector Financials £2.85bn Revenue 2011 £74.3m Profit before tax UK Partners Germany Benelux France Spain South Africa Global coverage Malaysia