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Ariba Network: Light Account and Light Enablement


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Join us to explore the innovations delivered with the light account capability for suppliers introduced earlier this year. In this interactive session with product management, we will present the scope of the light account along with the product road map for future capability delivery. Take this opportunity to engage the team focused on supplier involvement with Ariba Network.

Published in: Business

Ariba Network: Light Account and Light Enablement

  1. 1. PUBLIC Olaf Schrader, Director Network & Seller Solutions, Product Management, SAP June 2017 Ariba Network: Light Account and Light Enablement
  2. 2. 2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and/or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, and shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of this document. This limitation shall not apply in cases of intent or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. Legal disclaimer
  3. 3. 3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Introduction to Light Enablement New Concept: Light Account Light Account Demo Road Map and Summary Agenda
  4. 4. 4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ  That’s why we introduced the light enablement methodology in March 2016  A revolution  Light account is an evolution in light enablement, addressing limitations in the current one-time password (OTP) approach  AND we still have a two-sided business model  AND fully managed supplier enablement is still required and key for the ROI of our customers  Segment supplier in 3 groups (A, B, C) Our vision for supplier onboarding Our vision is to digitalize transactions between all trading partners and remove barriers to conduct commerce  Now our vision can be accomplished
  5. 5. 6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ TRR invite Light versus full enablement  Supplier segmentation Helpdesk and support Machine-to-machine integration Mobile portal Full CSC transaction set Innovations such as Country-specific payment capability ACH … supplier lifecycle and performance, sourcing, discovery, spot quote Interactive e-mail Light account Free, simple Upgrade by choice New! Light enablement $ A B C 500 Suppliers 1500 Suppliers 5000… Suppliers No compulsion Buyer Eliminate friction Inbox/outbox Catalogs Reports Interactive e-mail All basic fulfillment transactions + €$ ¥ Crucial for business case New! Light enablement Full Ariba Network functionality
  6. 6. New Concept: Light Account
  7. 7. 8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ LE is the methodology  No change All suppliers perceive and pay for value in line with their usage  Exchange of all basic transaction is free for the supplier, with no change management supporting instant sign-up  Light-enabled suppliers can choose to pay for value-added services Incentivize buyers to enable all suppliers  Ability to turn off parallel processes, reduced supplier inquiries, more accurate invoices  Majority of suppliers can be enabled ad hoc, so they can start transacting faster and gain digital efficiency sooner Efficient supplier enablement  Free and e-mail-based = minimal change impact  Only actively enable suppliers that need full-use account such as catalogs, integration; all others come on via light enablement. Truly transacting suppliers  less effort and expense needed Light account Interactive e-mails (IE) are the trigger documents  No change in concept  E-mail-driven access using a free light account  IE-order + (new) IE-invoice status  Existing QE templates also drive to light account Documents supported  Almost all Ariba Network documents are available using the existing online UI, including e-invoice profile setup Unified supplier experience  Single account for fulfillment, selling, and mobile Authentication method  Current OTP replaced with normal (registered) portal logon, including profile setup, multiusers, … Light enablement (LE) using light account: What is new Note: Current LE buyers can decide when to switch from OTP to light account (until end of 2017)
  8. 8. 9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Process order Sign up Common landing page (with light account is free) Common registration page (with light account is free) Click here LE using interactive e-mail + all classic QE (incl. QE-TRR*) SM/ SIM/ sourcing invite All walk-up registrations Register Light account created Full-use account created Click Any TRR invite (+ QN migration) Fulfillment  Full-use account TRR landing page Registration page Register now Register Register Discovery  normal account Sourcing, SIM  normal account Fulfillment  light account Buyer is light- account entitled * QE-TRR: Invite letter triggered from vendor “Send Now” to unregistered QE/LE suppliers Overview of all registration flows
  9. 9. Light Account Demo
  10. 10. 11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 1. New registration via an order – Interactive e-mail – Order  Registration  Order confirmation 2. Online use cases – Home page list with resend, user creation, non-PO invoices, notifications, profile setup 3. Registered supplier creates PO-invoice – Order  Login  Invoice  Invoice status 4. Service entry sheet (SES) – Service order  SES  Buyer side approval  Invoice Demo
  11. 11. 12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 1. Standard welcome text 2. Attachments – HTML order – Customer files (optional) 3. Customer text and logo 4. Process order button – Drives to register 5. Order – Header – Other Information – Attachments – Lines 6. FAQ 7. Help center Interactive order – e-mail (unregistered) … 1 2 3 4 5 5 5 6 7 4 Standard welcome text hidden if customer text was provided in letter language
  12. 12. 13PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 13 4 2 * Buyer entitlement is required to activate P2P contract invoicing; see how to request activation Home page 1. Create – Non-PO invoices and credit notes – Contract invoices* 2. List view with “Send me a copy to take action” 3. Deactivated features – Inbox/outbox – Catalogs – Reports – CSV documents 4. Learn more   Upgrade to full-use account  Permission controlled Home page
  13. 13. 14PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Order routing: only e-mail Company settings  Almost all full-use settings are available Restrictions for  Order routing: only e-mail  Archiving Account settings
  14. 14. 15PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Side-by-side comparison Phase 1 light account Area Light account Access to Ariba Network documents only from e-mail trigger documents Upgraded “full-use” account required Sell  Supplier lifecycle and performance/supplier information management profile setup  SAP Ariba Sourcing and SAP Ariba Discovery*/ quote automation*  Procure-to-pay (P2P) quote (collaboration) requests  Guided buying RFQ (potential change in a later release to also support via light account) Fulfill – PO  Order, PO-Flip feature for order confirmation and ASN GRN  Legacy orders, limitations apply, see detailed page  In-box access ( unlimited online access)  Catalogs + PunchOut Invoice  PO-Flip for SES and PO e-invoices (also with “Legal Profile” for Ariba Network supported countries, such as Mexico, Chile, Colombia, Brazil)  Non-PO invoice and credit notes  P2P contract invoicing** and SES**  Outbox access ( unlimited online access)  CSV based Invoice upload  P2P contract (PunchIn) invoicing Invoice status  Invoice status notifications  Payment proposal  Remittance details  Bank-provided track and trace and 3-way matching on Ariba Network only with country- specific payment capability Early payment  Dynamic discounting  Supply chain finance (SCF) SAP Ariba support  Help center  Help center, phone, chat, and Web form Ariba Network relationships  Unlimited Ariba Network relationships  Account hierarchy  All relations are full-use relations Legal archive  Invoice notification with cXML and PDF invoice, to be used for local archiving  Zip invoice (for mass download)  Long-term document invoice archiving (regional restrictions apply) Integration  cXML, EDI, fax, CSV, (future: PDF e-mail or upload) Ariba Network payment  Phase 1 payment capability card and check – not visible in the account  Payment capability ACH Reporting  Reporting Supply chain collaboration  Selected fields*** in standard documents  Supply chain collaboration–specific documents like consignment collaboration, forecast collaboration, or manufacturing planning Fees  FREE for Ariba Network fulfillment document exchange  Ariba Network fees apply, see details Mobile app  Included (no limits at this time) * Supplier paid fees may apply ** P2P Contract Invoicing (BPO, Non-PO, SES, …) Buyer entitlement is required *** to be confirm via end-to-end testing
  15. 15. 16PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Dynamic content for existing LE unregistered suppliers Existing LE buyer accounts that have switched to light account  In the next IE – orders to existing unregistered LE supplier receive a special text that explains the new approach and drives the suppliers to register a light account  Documents already received while supplier is unregistered will be part of the light account Additional recommendation: Pre-note (e-mail) sent by the buyer to all LE unregistered suppliers to inform about the change  best practice template available Supplier migration
  16. 16. Light Account Support
  17. 17. 18PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 1. Online help – SAP Ariba user community with light account– specific help content displayed “in-situ” – Videos, such as for invoice creation, … 2. Web form–driven SAP Ariba solution support – After one-time search but only for defects or technical issue resolution Help and support Online help via help center: in-context provided via SAP Ariba user community 1 2
  18. 18. Light Enablement Road Map and Summary
  19. 19. 20PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Light account  Automatic OC reminders for unregistered suppliers  New interactive e-mail document types, conversion of existing QE templates  Allow buyers to resend interactive e-mail-orders from SAP Ariba Buying Related to light account, but generic  Reduce and simplify invoice status notifications  Supplier fee preview for suppliers interested in upgrading  (Optional) invoice status notification send to the invoice creator user Road map for light enablement Q3+ 2017
  20. 20. 21PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Activation – SAP Ariba support service request (SR) – Configure SAP Ariba Buying or adaptor – Ariba Network setup (buyer account configuration) Naming  Capability Ariba Network, light account  Enablement method Light enablement  Integration channel Interactive e-mails Works for any buyer connected to Ariba Network – Built-in support from standard adaptors (PO and invoice automation) – SAP Ariba Buying (P2x) – On-premise SAP Ariba solutions (CD buyer) No country limitations for light account  Supplier fees for order and invoice  free  Buyer fees  no extra fee for buyers – Transactions with light account suppliers count against the normal capacity packs Light account summary More details can be found in the knowledge transfer documentation
  21. 21. 22PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Message to our buyer customers The light account capability for Ariba Network provides fast onboarding and free online transacting for any supplier, helping you drive 100% adoption and fully digitalized transactions. Message to light enablement suppliers The light account capability for Ariba Network makes it easy to transact online with any buyer. Instant onboarding + no fees = a risk-free way to keep customers happy and build your business. And if you want advanced features, it's easy to upgrade. Our message
  22. 22. 23PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Please complete session survey Locate Session Click Surveys Button Select Breakout Survey Rate Session
  23. 23. Thank you. Contact information: Olaf Schrader Director Network & Seller Solutions, Product Management E-mail: