Did you know that you have access to over 17,000 Ariba knowledge base articles/solutions right at your finger tips? This interactive workshop will show you how you can access thousands of solutions in real time to meet your needs. Representatives from Technical Support will show you how you can join hundreds of other customers each day who find resolutions to their problems without ever logging a Service Request. You will also hear what customers have to say about their successes using Ariba Connect—because connecting you to valuable information has never been easier! Let us show you how it is done.