Successfully Manage Recurring Revenue: Questions to Ask

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As your company considers launching a recurring revenue model there are questions you’ll want to ask. This slideshare starts you on the road towards recurring revenue success...

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Successfully Manage Recurring Revenue: Questions to Ask

  1. 1. What Questions to Ask Successfully Manage Recurring Revenue
  2. 2. #1. Basic Business Requirements How often will you bill? Will you handle payment cards? What metrics will you track?
  3. 3. #1. Basic Business Requirements How often will you bill? Will you handle payment cards? What metrics will you track? This is where most providers stop, but there’s so much more. . .
  4. 4. Will you want to cross or up sell? Will you want to offer coupons? Discounts? How often will you make pricing and package changes? #2. Selling
  5. 5. Will you want to cross or up sell? Will you want to offer coupons? Discounts? How often will you make pricing and package changes? Chances are that you’ll evolve your recurring revenue model over time; best to be prepared. . . #2. Selling
  6. 6. What info will your customers need? What info will sales, marketing or customer service need to support every type of customer? #3. Customer Experience
  7. 7. What info will your customers need? What info will sales, marketing or customer service need to support every type of customer? The secret to success is effectively managing your customer relationships over time. . . #3. Customer Experience
  8. 8. How will you deliver your service or product to your customers? How quickly do you want to deliver? #4. Service Enablement
  9. 9. How will you deliver your service or product to your customers? How quickly do you want to deliver? This is a BIG part of making customers happy. . . #4. Service Enablement
  10. 10. What and how many systems do you need to integrate with? #5. Integration
  11. 11. What and how many systems do you need to integrate with? Integration is everything if you plan to get to market in weeks or months, not months or years. . . #5. Integration
  12. 12. What are your compliance requirements? Security requirements? #6. Finally…
  13. 13. What are your compliance requirements? Security requirements? Some providers are not up to snuff on compliance or security; beware and ask a lot of questions. #6. Finally…
  14. 14. Learn about the pitfalls to avoid on the road to recurring revenue success by downloading this exclusive e-paper…
  15. 15. Copyright © 2014, Aria Systems, Inc. www.ariasystems.com Click to connect…

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