Silver Medals: Helping Student Adjust to a Second-Choice Major

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This was presented at the Texas Academic Advising Network (TEXAAN) State Conference - College Station, TX February 25, 2011; National Academic Advising Association (NACADA) South Central Region 7 Conference - Oklahoma City, OK March 7th, 2011; NACADA National Conference - Denver, CO October 4th, 2011.

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Silver Medals: Helping Student Adjust to a Second-Choice Major

  1. 1. Silver medals <br />Helping Students Adjust to a Second-Choice Major<br />Patrick Morton – Texas State University – Round Rock Higher Education Center<br />Ashley Ransom – Texas State University – San Marcos<br />
  2. 2. Outline:<br />Introduction<br />Appreciative Advising<br />Delivering the “Bad News”<br />Helping Students Adjust to a Second-Choice Major<br />Conclusion<br />Questions?<br />
  3. 3. Appreciative Advising: An Overview<br />A series of steps or phases that “intentionally use positive, active, and attentive listening and questioning strategies to build trust and rapport with students.”<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  4. 4. Appreciative Advising Phases<br />Disarm – Put the student at ease by a warm welcome, a professional and comforting environment and giving your full attention<br />Discover – An attempt to find the values and strengths of the student by using positive inquiry and open-ended questions, active listening and reinforcement<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  5. 5. Appreciative Advising Phases<br />Dream – Encourage the student to let go of everything else and simply wish, then connect the dream with the values and strengths of the Discover phase<br />Design – Determine actionable goals and incremental steps needed to achieve what is put forth in the Dream phase<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  6. 6. Appreciative Advising Phases<br />Deliver – The follow-through of the Design phase, give the student positive support and encouragement as they move toward their goals<br />Don’t Settle – Encourage and help the student forward in the goals, a time to challenge the student to exceed their own expectations rather than simply meet them<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  7. 7. Share<br />Think of a time when you may have used Appreciative Advising…<br />
  8. 8. *Disarm you with a smile…<br />The Disarm Phase should be used every time you interact with a student but it is crucial when delivering bad news.<br />Advisor Tips:<br />Greet them warmly with your full body facing the student<br />2. Smile<br />3. Good posture, but not rigid<br />4. Remove distractions<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />*Smashing Pumpkins. (1993). Siamese Dream.<br />
  9. 9. Advisor Tips continued<br />4. Maintain eye contact<br />5. Call student by name<br />6. Use teamwork pronouns when possible – “we” “us”<br />7. Small talk<br />8. Treat the student as you would have your son or daughter or best friend treated<br />Disarm Phase<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  10. 10. Delivering Bad News <br />Stick to the facts<br />If relevant use personal disclosure, it shows empathy and triumph over adversity<br />Focus on their potential, be sure to discuss the courses where they did well<br />
  11. 11. Let Them Grieve<br />“If advisors quickly dismiss students’ voluntary or involuntary abandonment of their plans for the future and encourage students to move on, advisors trivialize the predicament most students confront. Perhaps in hindsight, most students will see their loss as “minor,” but for most it’s anything but as they confront it.” ~ Maura Reynolds<br />Reynolds, M. M. (2004). Now What? Some thoughts on advising students in selective majors from a faculty member with no training as a counselor. Retrieved from NACADA Clearinghouse of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Clearinghouse/AdvisingIssues/SelectiveMajors.htm<br />
  12. 12. Recover with Discover <br />For the current advisor:<br /> “I think we need to figure out a Plan B”<br />For the new advisor:<br /> “I need to know what other majors are out there.”<br />
  13. 13. Recover with Discover<br />How to utilize the Discover Phase<br />Use open-ended questions to discuss their passions and strengths: “What do you like to do?”<br />Let them ramble and actively listen, feed it back to them<br />Be non-judgmental and be authentic<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  14. 14. Recover with Discover <br />Disclose when appropriate<br />Affirm/rephrase what they say: “I am impressed by…”<br />Highlight initiative, praise proactive behavior <br />Don’t be afraid of silence<br />Emphasis on their potential<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  15. 15. Discover Phase Activity <br />Discussion:<br /> Tell me about a time where you feel you made a difference.<br /> Describe your most important accomplishment as an advisor.<br />
  16. 16. Discover Phase Questions for the Student<br />Describe three life events that have made you who you are<br />Since coming to this institution, what is something you have accomplished that you are proud of?<br />Who are the most important role models in your life? Why?<br />What qualities in these people do you hope to emulate?<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  17. 17. From Discover to Dream<br />
  18. 18. LISTEN<br />Remind the student to be open to possibilities; there is more than one way to achieve their dreams<br />Looking for connections to the values and strengths revealed in Discover Phase<br />Dream Phase Tips for Advisors <br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  19. 19. Dream Activity<br />Think about one of your wildest dreams<br />Narrow that down to a part you think would actually be achievable<br />Now, what would you need to know/have in order to actually achieve this part of the dream?<br />Name one step that you could do next week that would move you towards your own dream<br />
  20. 20. Dream Phase Questions for Students<br />Twenty years from now, you are on the cover of a magazine. What magazine is it?<br />When you were in grade school, what did you say you wanted to be when you grew up? What about now?<br />If salary, education and time were irrelevant, what would be your ideal job?<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />
  21. 21. To Achieve the Dream…<br /><ul><li>Your local Career Services Office
  22. 22. Information on how to declare the new major
  23. 23. www.rileyguide.com</li></li></ul><li>Questions?<br />
  24. 24. Resources:<br />Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing<br />Reynolds, M. M. (2004). Now What? Some thoughts on advising students in selective majors from a faculty member with no training as a counselor. Retrieved from NACADA Clearinghouse of Academic Advising Resources Web site: http:// www.nacada.ksu.edu/Clearinghouse/AdvisingIssues/SelectiveMajors.htm<br />

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