Are you Fit to Lead?: A Crash Course in Surviving Conflict in the Workplace Presented by Ashley Borniger and Ashley Ransom...
Overview <ul><li>Individual Leadership Styles </li></ul><ul><li>Team Behavior Styles </li></ul><ul><li>Advising Center Sur...
Individual Leadership Styles <ul><li>Authoritarian Leader </li></ul><ul><li>Task oriented </li></ul><ul><li>No collaborati...
Team Behavior Styles <ul><li>Fractured Team </li></ul><ul><li>One dominant leader </li></ul><ul><li>Cohesive Team </li></u...
Advising Center Survival Challenge <ul><li>You and your colleagues have just survived the crash of a small </li></ul><ul><...
 
 
Survival Challenge Rankings <ul><li>Cigarette Lighter </li></ul><ul><li>Ball of Steel Wool </li></ul><ul><li>Extra Shirt/P...
<ul><li>Group Discussion </li></ul>
<ul><li>Is conflict Good  or  Bad ? </li></ul>
What causes conflict?
<ul><li>What is your  Conflict Resolution Style? </li></ul>
 
Conflict Resolution Styles  <ul><ul><li>Collaboration </li></ul></ul><ul><ul><li>Accommodation </li></ul></ul><ul><ul><li>...
Accommodative <ul><li>Willing give up goals to preserve relationships. </li></ul><ul><li>Not assertive - Try to keep harmo...
Collaboration <ul><li>Works to preserve relationships and meet personal goals.  </li></ul><ul><li>View conflicts as proble...
Avoidance <ul><li>Willing to give up personal goals and relationships to avoid conflict.  </li></ul><ul><li>If allowed by ...
Compromise
Competitive <ul><li>Willing to pursue goals even if it may end a relationship. </li></ul><ul><li>Highly assertive, not par...
How can you use this information? <ul><li>Working with colleagues. </li></ul><ul><li>Interacting with students. </li></ul>...
Is conflict  Good  or  Bad ?
<ul><li>Questions? </li></ul>
References <ul><li>Blake, Robert R. and Mouton, Janse S. (1985)  The Managerial Grid III: The Key to Leadership Excellence...
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Are You Fit To Lead? A Crash Course in Surviving Conflict in the Workplace

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This was presented at the Texas State University Academic Advisors Retreat, San Marcos, TX, September 18, 2010.

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Are You Fit To Lead? A Crash Course in Surviving Conflict in the Workplace

  1. 1. Are you Fit to Lead?: A Crash Course in Surviving Conflict in the Workplace Presented by Ashley Borniger and Ashley Ransom Advisors’ Retreat September 18, 2009
  2. 2. Overview <ul><li>Individual Leadership Styles </li></ul><ul><li>Team Behavior Styles </li></ul><ul><li>Advising Center Survival Challenge </li></ul><ul><li>Group Discussion </li></ul><ul><li>What is Conflict? </li></ul><ul><li>Conflict Resolution Styles </li></ul>
  3. 3. Individual Leadership Styles <ul><li>Authoritarian Leader </li></ul><ul><li>Task oriented </li></ul><ul><li>No collaboration </li></ul><ul><li>Country Club Leader </li></ul><ul><li>Uses rewards </li></ul><ul><li>Afraid to lead </li></ul><ul><li>Impoverished Leader </li></ul><ul><li>“ Delegate and Disappear” </li></ul><ul><li>Power struggles </li></ul><ul><li>Team Leader </li></ul><ul><li>Leads by example </li></ul><ul><li>Positive environment </li></ul>
  4. 4. Team Behavior Styles <ul><li>Fractured Team </li></ul><ul><li>One dominant leader </li></ul><ul><li>Cohesive Team </li></ul><ul><li>All members feel valued </li></ul><ul><li>Conflicting Team </li></ul><ul><li>Lots of talk, little action </li></ul>
  5. 5. Advising Center Survival Challenge <ul><li>You and your colleagues have just survived the crash of a small </li></ul><ul><li>plane. It is mid-January and you are in Northern Canada. The daily </li></ul><ul><li>temperature is 25 below zero, and the nighttime temperature is 40 </li></ul><ul><li>below zero. There is snow on the ground, and the countryside is </li></ul><ul><li>wooded with several creeks criss-crossing the area. The nearest </li></ul><ul><li>town is 20 miles away. You are all dressed in city clothes </li></ul><ul><li>appropriate for a business meeting. Your group of survivors </li></ul><ul><li>managed to salvage the following list of items. </li></ul><ul><li>Your mission is to list the 12 items in order of importance for your </li></ul><ul><li>survival. Good luck! </li></ul>
  6. 8. Survival Challenge Rankings <ul><li>Cigarette Lighter </li></ul><ul><li>Ball of Steel Wool </li></ul><ul><li>Extra Shirt/Pants </li></ul><ul><li>Can of Crisco </li></ul><ul><li>20x20 Foot Piece of Canvas </li></ul><ul><li>Small Ax </li></ul><ul><li>Family-Size Chocolate Bars </li></ul><ul><li>Newspapers </li></ul><ul><li>Loaded .45-Caliber Pistol </li></ul><ul><li>Quart of 100-Proof Whiskey </li></ul><ul><li>Compass </li></ul><ul><li>Sectional Air Map Made of Plastic According to Mark Wanvig, instructor in survival training, U.S. Army </li></ul>
  7. 9. <ul><li>Group Discussion </li></ul>
  8. 10. <ul><li>Is conflict Good or Bad ? </li></ul>
  9. 11. What causes conflict?
  10. 12. <ul><li>What is your Conflict Resolution Style? </li></ul>
  11. 14. Conflict Resolution Styles <ul><ul><li>Collaboration </li></ul></ul><ul><ul><li>Accommodation </li></ul></ul><ul><ul><li>Avoidance </li></ul></ul><ul><ul><li>Compromise </li></ul></ul><ul><ul><li>Competitive </li></ul></ul>
  12. 15. Accommodative <ul><li>Willing give up goals to preserve relationships. </li></ul><ul><li>Not assertive - Try to keep harmony in a group. </li></ul><ul><li>Tend to worry that conflict will only lead to damaged relationships. </li></ul><ul><li>Can bring great insight into the consequences actions may have on people. “Can’t we all just get along?” </li></ul>
  13. 16. Collaboration <ul><li>Works to preserve relationships and meet personal goals. </li></ul><ul><li>View conflicts as problems to solve and to improve relationships. </li></ul><ul><li>Tend to take a LONG time trying to find a perfect solution for everyone. </li></ul><ul><li>May irritate others who need a quick decision. </li></ul><ul><li> “ Let’s talk it out…” </li></ul>
  14. 17. Avoidance <ul><li>Willing to give up personal goals and relationships to avoid conflict. </li></ul><ul><li>If allowed by the group, will become an outside observer. </li></ul><ul><li>Tend to believe it’s difficult to resolve conflict. </li></ul><ul><li>Others must ask for input, which often is invaluable feedback. </li></ul><ul><li>“ Wake me when it’s over.” </li></ul>
  15. 18. Compromise
  16. 19. Competitive <ul><li>Willing to pursue goals even if it may end a relationship. </li></ul><ul><li>Highly assertive, not particularly cooperative. </li></ul><ul><li>Can bring progress to a group that lacks direction or stalled in debate. </li></ul><ul><li>Keep track of goals – Eye on the prize. </li></ul><ul><li>“ My way or the highway.” </li></ul>
  17. 20. How can you use this information? <ul><li>Working with colleagues. </li></ul><ul><li>Interacting with students. </li></ul><ul><li>In your personal life. </li></ul>
  18. 21. Is conflict Good or Bad ?
  19. 22. <ul><li>Questions? </li></ul>
  20. 23. References <ul><li>Blake, Robert R. and Mouton, Janse S. (1985) The Managerial Grid III: The Key to Leadership Excellence . Houston: Gulf Publishing Co. </li></ul><ul><li>Fisher, D. Joseph and Peters, D. Dawn (2002). Earthquake . Milford, MI: ORION International. </li></ul><ul><li>MGMT 402 (Negotiation). (2006). Dr. Jane George-Falvey. http://faculty.washington.edu/janegf/402syllabus.htm </li></ul><ul><li>Undefined. (May 17, 2009). Survival: A Simulation Game. In Scouting Web . Retrieved September 3, 2009, from http://scoutingweb.com/scoutingweb/SubPages/SurvivalGame.htm . </li></ul><ul><li>Withers, B. & Wisinski, J. (2007). Resolving Conflicts on the Job , 2 nd Edition. AMACON. Retrieved from http://proquest.safaribooksonline.com/9780814474136 </li></ul>

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