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AgentsLive
“Minimizing Degrees of Retail Customer Separation”
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Introduction
Land based channel innovations “will bring
the power of the web right were the Pl...
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ConceptIntroduction
Interactive platforms enable an Operation to interface directly with its c...
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Solution- Features
Aqueria International in conjunction with Digimagix has launched AgentsLive...
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Solution- Features
Lottery Administration tools to deliver
 Agent Training Videos, Lottery ne...
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Solution- Features
Amongst the various distinguishing attributes of AgentsLive is the fact tha...
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Implementation at OPAP Agencies
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Agent’s Login
Agency’s unique login enables
Lottery operation to communicate
directly with any...
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Overview - Main / LoadingPage
Promotional Space
Promotional
Space
Display of: Draw Game
result...
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Filters Info Channels
Running Coupon
Display selected
fields
10
Display customisation fields
Ov...
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Screen Display
Overview - SportsBook CouponDisplay
Footer / Crawler
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Overview - Live Score / RecentResults
Screen Display
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Overview - EventHistory / Statistics
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Overview - EventStatistics
Community news
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Overview - Poster Displays
Print Option
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Summary
AgentsLive can:
 Increase the Lottery’s products exposure within a retail environmen...
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AgentsLive presentation

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Land based channel innovations “will bring the power of the web right were the Players can touch it”.

IBM Reveals Five Innovations That Will Change Our Lives within Five Years

Published in: Retail
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AgentsLive presentation

  1. 1. confidentialandproprietary AgentsLive “Minimizing Degrees of Retail Customer Separation”
  2. 2. confidentialandproprietary2 Introduction Land based channel innovations “will bring the power of the web right were the Players can touch it”. IBM Reveals Five Innovations That Will Change Our Lives within Five Years
  3. 3. confidentialandproprietary3 ConceptIntroduction Interactive platforms enable an Operation to interface directly with its customer base and provide Personalized Services on a number of levels. However in the land-based distribution network and especially wherever a “shop-in- shop” setup exists, the Operation’s interface with its retail customers is fundamentally restricted to a transactional interaction with the Agencies’ staff and the display of some “competing for space and consumer attention” marketing material. Traditionally in the Lottery Industry many terminal manufacturers have incorporated with their POS terminals a Customer Display Screen. However these screens usually provide standard, non-personalized information only related to the ticket transaction and in their idle mode; may also provide some Promotional Screen Shots related predominantly to “Jackpots”…
  4. 4. confidentialandproprietary4 Solution- Features Aqueria International in conjunction with Digimagix has launched AgentsLive (Feb. 2013), a multilingual operating platform that aims to bridge the services gap between a Lottery’s Operation and its land-based retail customer and empowers both, the Lottery’s Marketing team and the Lottery’s Agencies (where applicable) to enhance the Land Network’s Player experience. AgentsLive provides: Lottery Game Results / Content  Draw and Rapid Draw Games results (Bingo, Keno, etc.)  Sports Betting Live Score and Event feeds (e.g. Game streaming / Highlights)  Games Content  Jackpots, Upcoming events, new product launches  Sports Book • Event: Time, Date, League, Tournament • Event Odds and Odds Changes • Event Results Archive • Event Team’s and League Statistics
  5. 5. confidentialandproprietary5 Solution- Features Lottery Administration tools to deliver  Agent Training Videos, Lottery news/alerts  Direct communication with any number of retailers (one, groups, all)  Player Cross-promotional and Marketing activities  “How-to-play” videos  Community news  Lottery WebTV and /or Entertainment programs (Optional)  Corporate social responsibility and responsible gaming information Agent’s Administration tools (optional)  The display of selected fields and/or web-TV programs on a number of TV screens (irrespective of size) within an Agency  The display of Local Community news / announcements  The creation of automated printouts with Game results, promotional material, etc.
  6. 6. confidentialandproprietary6 Solution- Features Amongst the various distinguishing attributes of AgentsLive is the fact that it empowers an Operation to: enrich “in-real-time” the Product’s / Service’s related content with information that appeals to the general public (Weather, Community (Amber) Alerts…), supporting further an Operation’s Social Welfare and Community initiatives. AgentsLive (if so desired) can also be utilized to sponsor/support Products and Services of selected Third Parties in order to generate revenue streams that can potentially offset the initial capital investment of the VDUs.
  7. 7. confidentialandproprietary7 Implementation at OPAP Agencies
  8. 8. confidentialandproprietary8 Agent’s Login Agency’s unique login enables Lottery operation to communicate directly with any connected Agent or groups of Agencies
  9. 9. confidentialandproprietary9 Overview - Main / LoadingPage Promotional Space Promotional Space Display of: Draw Game results, Weather, Alerts, Events, etc. Live Streaming: Draws / Sports Events Video Archive
  10. 10. confidentialandproprietary Filters Info Channels Running Coupon Display selected fields 10 Display customisation fields Overview - SportsBook Coupon Footer Displays
  11. 11. confidentialandproprietary 11 Screen Display Overview - SportsBook CouponDisplay Footer / Crawler
  12. 12. confidentialandproprietary12 Overview - Live Score / RecentResults Screen Display
  13. 13. confidentialandproprietary13 Overview - EventHistory / Statistics
  14. 14. confidentialandproprietary 14 Overview - EventStatistics Community news
  15. 15. confidentialandproprietary15 Overview - Poster Displays Print Option
  16. 16. confidentialandproprietary16 Summary AgentsLive can:  Increase the Lottery’s products exposure within a retail environment  Enable the Lottery to enhance the services provided by its retail distribution network and grow the channel’s exposure  Enhance customer engagement with the Lottery’s Brands  Create awareness of Lottery Jackpots and new product launches, e.g. Scratch Tickets, Keno games, Big Sportsbetting events etc.  Instigate impulse purchases  Drive revenues and customer loyalty  Facilitate direct communication on various levels between the Lottery’s administration and the Agencies in order to synchronize operational and marketing activities  Provide useful tools for Agents and help build a stronger relationships with them  Provide the same level of service in the retail channel as in the interactive channel
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