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A Framework that Works:
Design-Thinking +
Montessori principles
to elevate your practice
1
DESIGN THINKING HELPS Guide
2
MONTESSORI CREATES: Learning to love to learn
3
WHY BOTH? 4
Learn the Design
Thinking framework
Uncover 4 Key
Montessori mindsets
1 2
Understand how to use
both principles in a “real...
We	have	an	exci0ng	project	coming	up	we	would	love	your	help	with!	We’d	
like	to	dive	into	some	interes0ng	opportunity	are...
http://dschool.stanford.edu/
7
1. EmpaTHize
2. DeFINE
3. IDEATE
4. PROTOTYPe
5. TEST
DESIGN THINKING
8
EXERCISE
9	
1.  Find a partner
2.  Decide who is
PARNTER A and who
is Partner B
10	
Design a
useful and
meaningful
Toiletry Bag
for your
Partner.
Exercise Objective:
01: Interview your partner
about what’s in their
toiletry bag/doc kit.
§  What are frustrations?
§  What would give them a...
02: Review your findings
§  Synthesize learnings into
2 groups:
§  Goals & Wishes
§  Insights
Define: Reframe the Problem
...
03: Craft a Problem
Statement
§  Select the most
compelling need & most
interesting insight.
§  Make it something worth
ta...
04: Sketch 4 Solutions
Ideate: Generate Alternatives
to Test
§  Generate ideas.
§  Don’t evaluate.
§  You have 4 minutes.
...
05: Build a prototype of
your solution
§  Choose the idea you feel
best solves the need.
§  Create an experience
your part...
06: Observe & Interview
the User
Test: SHARE TO GET FEEDBACK
§  Briefly describe your
prototype, then
observe and question...
REFLECTION & TAKEAWAYS
17
Show Don’t
Tell
Design Thinking
mindsets Craft Clarity
Be Mindful of
Process
Embrace
Experimentation
Bias Towards
Action 1...
Moving Montessori from Classroom to Clients19
Pull Don’t Push
Observe
Before
acting
Concrete
Before Abstract
Structure
That's
Flexible
MONTESSORI Mindsets
From the clas...
Constructive Collaboration!
Design Thinking
IS THE
WHAT!
Montessori
IS THE
HOW!
21
1. EmpaTHize
2. DeFINE
3. IDEATE
4. PROTOTYPe
5. TEST
DESIGN THINKING >>>
22	
meets MONTESSORI Mindsets
EXAMPLE PROJECT
23
Hi	April,		
	
We	have	an	exci0ng	project	coming	up	we	would	love	your	help	with!	We’d	
like	to	dive	into	some	interes0ng	o...
Hi	April,		
	
We	have	an	exci0ng	project	coming	up	we	would	love	your	help	with!	We’d	
like	to	dive	into	some	interes0ng	o...
1. EmpaTHize
2. DeFINE
3. IDEATE
4. PROTOTYPe
5. TEST
DESIGN THINKING
26
1. EmpaTHize
DESIGN THINKING
27
Phase 1: Empathize VIA ONLINE EXPLORATION
28
COMPANYLOGO	
LEARNING REMOTELY CAN BE A CHALLENGE:
30	
Pull Don’t Push
31	
Pull Don’t Push
1. EmpaTHize
2. DeFINE
DESIGN THINKING
32
How: DEFINEPHASE 2: DEFINE
33
PHASE 2: DEFINE BY creating “dig sites”
Making old
new again
New
Health
SocializationGamification
Mash-ups
Customization
3...
35	
Concrete Before
Abstract
Example “dig sites”
Making old
new again
Health
trends
Emerging
trendsGamification
Mash-ups
Customi-
zation
36
Created “Visual Stories”
Concrete Before
Abstract
1. EmpaTHize
2. DeFINE
3. IDEATE
DESIGN THINKING
38
Phase 3: Ideate
39
40	
Structure That's Flexible
41	
Structure That's Flexible
42	
Structure That's Flexible
Agenda:
1. Ideate
2. Converge
3. Write
Concepts
1. EmpaTHize
2. DeFINE
3. IDEATE
4. PROTOTYPe
DESIGN THINKING
43
Phase 4: Prototype
44
prototyping tips
5. Create artificial deadlines 45	
1. Keep it Simple
2. Think about what you want to learn
3. Ensure attr...
1. EmpaTHize
2. DeFINE
3. IDEATE
4. PROTOTYPe
5. TEST
DESIGN THINKING
46
Phase 5: Test
Concept Group 1 Concept Group 2 Concept Group 3 FINAL CONCEPT GROUP
IMPROVe
ideas
IMPROVe
ideas
IMPROVe
idea...
48	
Observe Before acting
“follow the child does not mean
let the child do what he wants.
it is simply an acknowledgement
...
49	
Observe Before acting
Golden Rule of Creativity
Treat other people’s creativity the way
you would like them to treat yours.
50
51
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A Framework That Works: Design Thinking + Montessori Principles to Elevate your Practice

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Designing and executing a complicated research study definitely takes skill! But when you’re designing research that includes an “innovation” component, a whole host of additional tools and skills are required.

April Bell unveils how she uses an integrated approach of Design Thinking + Montessori principles to tackle even the most complex innovation research project.

During the session, April unpacks the Design-Thinking framework (Empathize, Define, Ideate, Prototype & Test) using a real world example. Then she shares how integrating Montessori-based principles (Flexible Structure, Pull Don’t Push, Concrete Before Abstract, Observe Before Acting) throughout the Design-Thinking process not only creates a conducive environment to help clients thoroughly engage but also keeps them coming back for more!

Published in: Leadership & Management
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A Framework That Works: Design Thinking + Montessori Principles to Elevate your Practice

  1. 1. A Framework that Works: Design-Thinking + Montessori principles to elevate your practice 1
  2. 2. DESIGN THINKING HELPS Guide 2
  3. 3. MONTESSORI CREATES: Learning to love to learn 3
  4. 4. WHY BOTH? 4
  5. 5. Learn the Design Thinking framework Uncover 4 Key Montessori mindsets 1 2 Understand how to use both principles in a “real world” project 3 5
  6. 6. We have an exci0ng project coming up we would love your help with! We’d like to dive into some interes0ng opportunity areas we’ve iden0fied, although we have not decided which ones. Below are some details: Research… Can you help? To: April Bell 6 Are you available? Your Favorite Client We don’t know what the methodology looks like yet, but need to learn percep0ons, behaviors related to decision-making and prepara0on of snacks at home. At the comple0on of the project, I would like to have concepts that are ready to test quan0ta0vely. We want to do 2 phases between Thanksgiving and Christmas and we are not sure which markets yet. Hi April,
  7. 7. http://dschool.stanford.edu/ 7
  8. 8. 1. EmpaTHize 2. DeFINE 3. IDEATE 4. PROTOTYPe 5. TEST DESIGN THINKING 8
  9. 9. EXERCISE 9 1.  Find a partner 2.  Decide who is PARNTER A and who is Partner B
  10. 10. 10 Design a useful and meaningful Toiletry Bag for your Partner. Exercise Objective:
  11. 11. 01: Interview your partner about what’s in their toiletry bag/doc kit. §  What are frustrations? §  What would give them a better system? §  Take notes and probe for deeper insight! §  Switch after 4 minutes. Empathize: engage to understand 11
  12. 12. 02: Review your findings §  Synthesize learnings into 2 groups: §  Goals & Wishes §  Insights Define: Reframe the Problem 12
  13. 13. 03: Craft a Problem Statement §  Select the most compelling need & most interesting insight. §  Make it something worth tackling. Define: Reframe the Problem Needs a way to… Partner’s name Because... but… Surprisingly... Insight 13 Janice feel she has access to all her stuff and is ready to act carrying her toiletry bag makes her feel less ready to act, not more
  14. 14. 04: Sketch 4 Solutions Ideate: Generate Alternatives to Test §  Generate ideas. §  Don’t evaluate. §  You have 4 minutes. 14
  15. 15. 05: Build a prototype of your solution §  Choose the idea you feel best solves the need. §  Create an experience your partner can engage with. Prototype: Build it 15
  16. 16. 06: Observe & Interview the User Test: SHARE TO GET FEEDBACK §  Briefly describe your prototype, then observe and question your partner as they used. §  Don’t defend. Let go. §  You have 3 minutes each. 16
  17. 17. REFLECTION & TAKEAWAYS 17
  18. 18. Show Don’t Tell Design Thinking mindsets Craft Clarity Be Mindful of Process Embrace Experimentation Bias Towards Action 18
  19. 19. Moving Montessori from Classroom to Clients19
  20. 20. Pull Don’t Push Observe Before acting Concrete Before Abstract Structure That's Flexible MONTESSORI Mindsets From the classroom To the client
  21. 21. Constructive Collaboration! Design Thinking IS THE WHAT! Montessori IS THE HOW! 21
  22. 22. 1. EmpaTHize 2. DeFINE 3. IDEATE 4. PROTOTYPe 5. TEST DESIGN THINKING >>> 22 meets MONTESSORI Mindsets
  23. 23. EXAMPLE PROJECT 23
  24. 24. Hi April, We have an exci0ng project coming up we would love your help with! We’d like to dive into some interes0ng opportunity areas we’ve iden0fied, although we have not decided which ones. Below are some details: We want to do 2 phases between Thanksgiving and Christmas and we are not sure which markets yet. We don’t know what the methodology looks like yet, but need to learn percep0ons, behaviors related to decision-making and prepara0on of snacks at home. At the comple0on of the project, I would like to have concepts that are ready to test quan0ta0vely. Are you available? Your Favorite Client Research… Can you help? To: April Bell 24
  25. 25. Hi April, We have an exci0ng project coming up we would love your help with! We’d like to dive into some interes0ng opportunity areas we’ve iden0fied, although we have not decided which ones. Below are some details: We want to do 2 phases between Thanksgiving and Christmas and we are not sure which markets yet. We don’t know what the methodology looks like yet, but need to learn percep0ons, behaviors related to decision-making and prepara0on of snacks at home. At the comple0on of the project, I would like to have concepts that are ready to test quan0ta0vely. Are you available? Your Favorite Client Research… Can you help? To: April Bell 25
  26. 26. 1. EmpaTHize 2. DeFINE 3. IDEATE 4. PROTOTYPe 5. TEST DESIGN THINKING 26
  27. 27. 1. EmpaTHize DESIGN THINKING 27
  28. 28. Phase 1: Empathize VIA ONLINE EXPLORATION 28
  29. 29. COMPANYLOGO LEARNING REMOTELY CAN BE A CHALLENGE:
  30. 30. 30 Pull Don’t Push
  31. 31. 31 Pull Don’t Push
  32. 32. 1. EmpaTHize 2. DeFINE DESIGN THINKING 32
  33. 33. How: DEFINEPHASE 2: DEFINE 33
  34. 34. PHASE 2: DEFINE BY creating “dig sites” Making old new again New Health SocializationGamification Mash-ups Customization 34
  35. 35. 35 Concrete Before Abstract
  36. 36. Example “dig sites” Making old new again Health trends Emerging trendsGamification Mash-ups Customi- zation 36
  37. 37. Created “Visual Stories” Concrete Before Abstract
  38. 38. 1. EmpaTHize 2. DeFINE 3. IDEATE DESIGN THINKING 38
  39. 39. Phase 3: Ideate 39
  40. 40. 40 Structure That's Flexible
  41. 41. 41 Structure That's Flexible
  42. 42. 42 Structure That's Flexible Agenda: 1. Ideate 2. Converge 3. Write Concepts
  43. 43. 1. EmpaTHize 2. DeFINE 3. IDEATE 4. PROTOTYPe DESIGN THINKING 43
  44. 44. Phase 4: Prototype 44
  45. 45. prototyping tips 5. Create artificial deadlines 45 1. Keep it Simple 2. Think about what you want to learn 3. Ensure attributes are differentiated 4. Build it to Think
  46. 46. 1. EmpaTHize 2. DeFINE 3. IDEATE 4. PROTOTYPe 5. TEST DESIGN THINKING 46
  47. 47. Phase 5: Test Concept Group 1 Concept Group 2 Concept Group 3 FINAL CONCEPT GROUP IMPROVe ideas IMPROVe ideas IMPROVe ideas 47
  48. 48. 48 Observe Before acting “follow the child does not mean let the child do what he wants. it is simply an acknowledgement that the child has his or her own pattern – we need to take into account where the child is, rather than impose our idea of what the child should learn now.”
  49. 49. 49 Observe Before acting
  50. 50. Golden Rule of Creativity Treat other people’s creativity the way you would like them to treat yours. 50
  51. 51. 51

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