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Appy Hotel Loyalty Program Overview - www.appyhotel.com

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Appy Hotel Loyalty Program Overview - www.appyhotel.com

  1. 1. Appy Loyalty Program
  2. 2. Guest Profile & Guest Analytics Guest Profile will be managed from AppyCRM which will contain normative and preference information on each guest + reward point balance and list of activities. Hotels will be able manually add points for guests’ purchases and automatically with AppyRewards
  3. 3. Loyalty Program Design your way to collect points - Point Expiry - Point of each actions - Tier Durations - Tier Definitions (Class/Level)
  4. 4. How To Join
 A Hotel’s Rewards Program #1! Download the app to your device from the
 App/Play store! #2! Launch the app! ! ** Available on iOS and Android **
  5. 5. #3! Hit the
 Concierge button at top right corner! #4! Hit the
 Sign in or Register button! How To Join
 A Hotel’s Rewards Program ** Available on iOS and Android **
  6. 6. #5! Register via Facebook or create a profile! #6! Select a Password! How To Join
 A Hotel’s Rewards Program ** Available on iOS and Android **
  7. 7. #7! Complete your profile for eligibility for special member promotions! How To Join
 A Hotel’s Rewards Program ** Available on iOS and Android **
  8. 8. How to login when you already have an account #1! To Access your profile for member privileges, click the Concierge button - top right corner! #2! Click My Account! ! ** Available on iOS and Android **
  9. 9. Status will appear on guest device for discounts and rewards Guest can see their history and edit profile whenever they want! Membership level / History ** Available on iOS and Android **
  10. 10. How to redeem a rewards #1 #2 #3 ** Available on iOS and Android **
  11. 11. #5 Done! Record in history! How to redeem a rewards ** Available on iOS and Android **
  12. 12. Tier Tier 1 Tier 2 Tier 3 Tier 4 Advantage 15% and “Friend of Le’ Hotel Appy ” badge 15% and Welcome Pack 25% and Free F&BVoucher 35% and Free NightVoucher Accrue Points Spending + Social Media + Reviews + Surveys + Feedback 10,000 THB + Social Media + Reviews + Surveys + Feedback 50,000 THB + Social Media + Reviews + Surveys + Feedback 100,000 THB + Social Media + Reviews + Surveys + Feedback Accrual Period 6 months 6 months 6 months 1 year Ideas for Reward Program
  13. 13. bd@appyhotel.com! ! Make Your Hotel APPY! :) appyhotel.com Sales & Marketing Asia ! 158/3 Sukhumvit55 (Thonglor), Aneckvanich Building 3rd Floor, Unit AC Sukhumvit Rd., Klong Tun Nuea, Wattana, Bangkok, 10110, Thailand Sales & Marketing Europe 50 rue de la Bidassoa Paris 75020 France

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