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People development in the context of team experience

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Materials from educational session for team leaders. AIESEC in NSU.

Published in: Leadership & Management
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People development in the context of team experience

  1. 1. PEOPLE DEVELOPMENT IN THE CONTEXT OF TEAM EXPERIENCE
  2. 2. ZDRAVO NA SITE J
  3. 3. AIESEC XP 2004-2006 2008-2012 TMP-TLP-MC Ru-MC Mk-MCP-CEE philology PR/marketing TM, Leadership Create yourself, inspire others
  4. 4. My TLP XP §  TL for recruitment, ICX team, OCP §  MC RD Ru o8-o9 §  MCVP LCD Mace o9-1O §  Global TMU o9-1O Project Manager for Competency Lab. §  MCP 1O-11
  5. 5. PEOPLE DEVELOPMENT IN THE CONTEXT OF TEAM EXPERIENCE
  6. 6. LET’S PLAY!
  7. 7. “Work and play are words used to describe the same thing under differing conditions” (Mark Twain) “A game is a series of meaningful choices” (Sid Meier, creator of the Civilization game)
  8. 8. WHY ARE WE HERE?
  9. 9. You are the first person TO SHAPE team members’ experience in AIESEC.
  10. 10. The main mind-challenges of a young Team Leader are: §  "I don't know what to do" §  "I don't have a step-by-step- structure in my head, I am lost" §  "I am not a psychologist, how should I know what is good or bad for people?" §  "I don't want to be a mommy for everyone"
  11. 11. Our goal for today is to make people development within a team experience SIMPLE and USEFUL for you
  12. 12. SO, YOU SAID YOU WANNA PLAY? Topic 1 Topic 3 Topic 2 Topic 4 20 points 50 points 20 points 10 points
  13. 13. Topic 1 §  Bla §  Bla §  Bla §  J
  14. 14. Topic 1 Topic 3 Topic 2 Topic 4 20 points 50 points 20 points 10 points SO, YOU SAID YOU WANNA PLAY?
  15. 15. PROGRESS BAR
  16. 16. FIRST POINTS TO GET J
  17. 17. People behavior TL as a “people developer” Coaching, Training, Feedback PDP People assessment You choose! 10 points 50 points 20 points 20 points WIN! BOX
  18. 18. PEOPLE BEHAVIOR Wikipedia says “behavior is influenced by culture, attitudes, emotions, values, ethics, authority, rapport, hypnosis, persuasion, coercion and/or genetics. It provides also more details on factors affecting human behavior and actions (Genetics, Social Norms, Core Faith & Culture, Attitude)”
  19. 19. WHAT DRIVES PEOPLE BEHAVIOR ?
  20. 20. KNOW THE ROOTS
  21. 21. MOTIVATION (WHY) MATRIX Them You LC AIESEC K S A
  22. 22. What are your ACTION STEPS? 1.  Set the direction and goals together with every person 2.  Set the tracking system (way of assessment and periodicity) 3.  Set the feedback framework 4.  Find your Allies (EB, people in LC/AIESEC overall, friends, partners, parents etc) 5.  Fight your Bad Guys
  23. 23. People behavior TL as a “people developer” Coaching, Training, Feedback PDP People assessment You choose! 10 points 50 points 20 points 20 points WIN! BOX
  24. 24. PEOPLE ASSESSMENT
  25. 25. TYPES OF ASSESSMENT §  Self-assessment/TL assessment/peer assessment/360 assessment §  Accomplishment Records §  Assessment Centers §  Structured Interviews §  Tests and quizzes §  …add your own
  26. 26. ASSESSMENT COMPONENTS §  Periodicity §  Scale §  Expectation (basis of comparison) §  Who is assessing whom §  Format (online, offline, private, public)
  27. 27. COMMONLY USED IN AIESEC ASSESSMENT TOOLS §  Interviews §  Tests §  360 assessments §  Personal conversations J
  28. 28. People behavior TL as a “people developer” Coaching, Training, Feedback PDP People assessment You choose! 10 points 50 points 20 points 20 points WIN! BOX
  29. 29. TL AS A “PEOPLE DEVELOPER”
  30. 30. COACHING
  31. 31. GROW model
  32. 32. SAMPLE QUESTIONS: • What is the outcome you want to see? • Which results you want to generate? • What will be an outstanding result?Goal • What is happening at the moment? • How do you know there is a problem? • Where are you right now? • What have you tried so far? • What do others think of this situation? Reality • What have you tried so far? What possibilities of actions do you see? • Who might be able to help? • What are the benefits and pitfalls of that option? • Which options do you like most? Opportunities • What is/are the next step/s and when will you do it/them? • What might get in the way? • What support do you need and how/when will you get it? Will
  33. 33. “A true leader develops leaders, not followers.”
  34. 34. TRAINING
  35. 35. FEEDBACK
  36. 36. WHAT IS FEED BACK?
  37. 37. HOW TO GIVE? J L Sharing of ideas & info Description Observations Behaviour Giving advice Inferences/ interpretation s/ conclusions Personal judgement ž  Focus feedback on the value it may have to the recipient ž  I, not WE ž  Ask people for their assessment before providing yours ž  Confirm that people have understood and encourage them to respond
  38. 38. FEEDBACK RULE EASY to REMEMBER
  39. 39. I O Behavior mpact utcome BIO model
  40. 40. HOW TO RECEIVE? Successful FEEDBACK Opportunity to learn and improve Acknowledge your emotions Avoid being defensive, explaining or justifying If not clear, ask about the impact of your behaviour Thank other people for giving a feedback
  41. 41. People behavior TL as a “people developer” Coaching, Training, Feedback PDP People assessment You choose! 10 points 50 points 20 points 20 points WIN! BOX
  42. 42. PDP Personal development plan
  43. 43. PDP examples
  44. 44. AIESEC MACEDONIA LEARNING PLANNER
  45. 45. People behavior TL as a “people developer” Coaching, Training, Feedback PDP People assessment You choose! 10 points 50 points 20 points 20 points WIN! BOX
  46. 46. LET’S WRAP IT UP §  People behavior §  TL as a “people developer” – coaching – training – feedback §  PDP §  People assessment
  47. 47. YOUR TAKE AWAY’S
  48. 48. Useful resources, links and tools §  Feedback handout – OUTPUT §  Assessment handout – OUTPUT §  PDP templates – OUTPUT §  Coaching guides – OUTPUT §  Learning Planner example: http://bit.ly/TGzg5A – Or download it from my@net: http://bit.ly/TLbLFC
  49. 49. Q&A
  50. 50. Anya Dvornikova Анна Дворникова RedhairedAnya uxevent.com anya@uxevent.com

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