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Sap fiori

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SAP user experience management
Fiori/UI5 Pilot starter package

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Sap fiori

  1. 1. SAP User Experience Management Fiori/UI5 Pilot Starter Package
  2. 2. AGENDA Business Case for UI SAP Fiori Starter Package Scope and Deliverables High level project plan Appendix A Nsight – Capabilities and Offerings
  3. 3. Target Audience SAP Customers seeking to provide better UI enhancement for end user productivity and seamless user adoption of SAP processes Customers wishing to implement standard SAP Fiori apps in their development environment SAP Customers evaluating SAP Fiori for their business users SAP Customers undergoing a tool evaluation
  4. 4. Target Audience Customers seeking the following: • Roll out of UI Apps to QA and Production environment • Installation of additional standard SAP Fiori apps • Enhancement and extension of standard SAP Fiori apps • Customized UI5 applications • Formal UI assessment and UI tool evaluation
  5. 5. Investment in UI TECHNOLOGY ADAPTION MODEL “ ” Every $1 invested In usability returns between $10 and $100
  6. 6. Business Case for UI Investment Most companies are spending money fixing user adoption issues rather than doing the less costly work of strategically forecasting user needs
  7. 7. User Adoption = ROI Customer self service X user adoption = ROI Employee data entry X user adoption = ROI Content participation X user adoption = ROI User generated content X user adoption = ROI Process automation X user adoption = ROI
  8. 8. v UI - Best Practices versus ROI • Focus on the User • Extensive research & reiteration with prototypes • Assist users to build requirements • Invest in good & intuitive design • Standardization and Unification of the interface • Templates and Role based deployment • Increases User Productivity • Reduction in User errors • Decrease training & documentation costs • Decrease User Support • Increase User Satisfaction • Increase Job Satisfaction • Increase trust in Systems • Increase ease of Use
  9. 9. UX Technology Selection – SAP UI5 Nsight uses SAP UI5 comprehensive framework which is a platform for: • Developing rich user interfaces for modern Web business applications • Renewing current SAP User Interfaces
  10. 10. Business Case for leveraging SAP UI5 SAP UI5 is an open-sourced technology for customers aiming to develop Web business applications and interface with SAP backend systems. • Provides out-of-the-box library consisting of a feature-rich core and large number of UI controls • Empowers the SAP Fiori application sets • Provides out-of-the-box UI content • Easy deployment of Standard Apps delivered by SAP and certified partners • No additional costs for software as it is included in SAP Suite of products • Solves UX challenges and quickly renews the look and feel of systems • Enables simplicity and ease within business process • Works across all devices – desktop, tablets and smart phones giving an easy, consistent and personalized experience
  11. 11. Starter Package – Scope Detailed Project Plan Activate and configure Standard SAP Transactional Fiori Apps in Dev environment from one SAP Application system (SAP CRM, SAP ECC, etc.) Activate and install “Fiori-like” Apps developed by Nsight Assist SAP BASIS team for • SAP NetWeaver Gateway Installation • SAP UI5 Add-on Installation • SAP Fiori Add-on Installation • Post Installation Activities
  12. 12. Starter Package – Scope Configure Single Sign-on function with SAP Fiori Apps and Testing Branding of SAP Standard Fiori Apps using out-of- the-box SAP Theme Designer Unit Testing Functional and Technical Documentation Knowledge sharing and User training
  13. 13. Standard Fiori App – Scope of work S.No High level task Description Ownership Level of effort 1 SAP NetWeaver Gateway & SAPUI5 Post-Install Activities (Dev) Assist BASIS Team with SAPUI5 Configuration Nsight - SAP NetWeaver Consultant Moderate 2 Fiori System Configuration (Dev) • Security Set up • Configure SAP Fiori using SAML 2.0 Nsight - SAP NetWeaver Consultant Moderate 3 Functional Design document • Launchpad Catalog & Group Mapping • Role Definition and Mapping Nsight - SAP Fiori / UI5 Consultant High 4 Fiori Applications Configuration • Validate Launchpad Configuration and complete 100% configuration • Theme Designer Configuration • Catalog & Group Customization • Role Creation • Assignment o Group ->Catalog -> Role • Documentation Nsight - SAP Fiori / UI5 Consultant Nsight - SAP NetWeaver Consultant High 5 Unit testing • Test Scripts and test data • Unit testing Sign Off Nsight - SAP Fiori / UI5 Consultant Client – IT Medium 6 User Training • Training Content • Communication Nsight - SAP Fiori / UI5 Consultant Low Timeline : Approx 3-4 weeks Price : $ 12,500 USD (Fixed fee)
  14. 14. Considerations for SAP Fiori User Authentication & SSO Below SSO mechanisms are available for SAP Fiori Apps: Kerberos/SPNego (supported by desktop browsers and most mobile devices) • Recommended if the infrastructure for Kerberos/SPNego infrastructure is in place (like Microsoft Active Directory) X.509 Certificates (supported by desktop browsers and most mobile devices) • Recommended if the infrastructure for public-key infrastructure (PKI) for user authentication is enabled SAML 2.0 (supported by desktop browsers and mobile devices) • Recommended if SAML 2.0 is available along with access to an issuing system (Identity Provider) • Nsight understands that Client would leverage SAML mechanism for Security Single Sign-on for SAP Fiori/UI5 apps. • Client BASIS Team will install SAML 2.0 software and Nsight will configure SAP Fiori/UI5 security set up for SAML 2.0.
  15. 15. SAP Fiori SSO using SSL + SAML 2.0 PUBLIC INTERNET CORPORATE DMZ INTERNAL CORPORATE NETWORK PROXY SAML 2.0 IdP SAP NW Gateway SAP ECC
  16. 16. Considerations • Proposal is based on fixed price and fixed scope. • Work will be performed remotely or onsite at client offices unless mutually agreed otherwise by both parties. • Expenses applicable for the onsite visits will be billed at actuals. • Client will provide Nsight consultants with the necessary access to VPN remote connectivity, administration support, and access to technology as necessary to complete the tasks. • The SAP software will work as specified by the vendor otherwise it could affect Nsight’s estimate, timeline and resources. • In the event that there are issues with SAP software, Nsight in conjunction with the client will notify SAP, track the issue and make a reasonable attempt to resolve the issue. • Any additional tasks, software customization, or other additional requirements outside of the original project scope will go through a formal change control process. • The Client and Nsight’s project management team will decide resolution of business and technical issues regarding the project.
  17. 17. Considerations • Client will be responsible for the installation of SAP BASIS components, SAML 2.0 Security, hardware, software and other infrastructure. • SAP BASIS and ECC components should meet the minimum requirements for SAP Fiori Apps to work. • Client and Nsight will discuss and agree on the timeline of SAP BASIS hardware and software installation. • Nsight will provide support to SAP BASIS Infrastructure team in setting the SAP NetWeaver gateway instances. • Client should keep up-to-date the SAP BASIS components and meet the pre-requisites for SAP Fiori Apps to work. • Client will provide all test data for all test cycles as well as test scripts for Unit testing. • SAP ECC, CRM and backend configuration, ABAP development, and data setup required for SAP Fiori Apps will be owned by Client team members.
  18. 18. Considerations • Nsight has significantly discounted their professional fees in an effort to demonstrate their commitment to winning the business. Nsight shall complete all work defined in his proposal to achieve the program objectives. • Nsight commits that their best talent will deliver the benefits expected by the Client including User Experience and improved data visibility. • Postponements and delays of scheduled events due to delay in SAP BASIS tasks and unavailability of client staff will likely result in an extended project schedule and/or additional Nsight fees. • Client will provide IT and business user resources with Nsight’s guidance in support of the various testing phases. • Client will adapt processes to SAP Standard Fiori Apps functionality and all enhancements will require approval of the Scope Committee for the change control process. • Client’s team will be responsible for SAP ECC configuration, and NetWeaver ABAP development. Volume and Stress testing are not included in the scope.
  19. 19. Considerations • Client will appoint a Project Manager and Project Sponsor to represent appropriate business and technical areas prior to the start of the project and communicate these to Nsight for proper introductions. • The Client’s project management team, sponsors and steering committee will decide resolution of business and technical issues regarding the project. • Nsight and Client agree to use Apple iPad to conduct the Unit testing. • The App developed and delivered by Nsight will stay in Client Development environment and will not move to QA and Production systems.
  20. 20. Nsight- Qualification
  21. 21. For example, Nsight,an SAP certified partner, has built a set of Fiori apps for CRM Service Order Management! While these apps are obviously not standard SAP Fiori apps delivered by SAP, they conform to the Fiori standards and integrate seamlessly with SAP CRM just like regular SAP- delivered Fiori apps. You’ll notice also that Nsight has added some additional touches of their own such as color- coding and sorting of orders by priority and status (Figure 1). What SAP team has to say about Nsight Fiori/UI5 expertise ? Blog published by SAP Product Management team, John Burton
  22. 22. Blog published by SAP Product Management team, John Burton What SAP team has to say about Nsight Fiori/UI5 expertise ? They’ve also added integration to Google Maps for driving directions as well as CTI integration for click-to-call capabilities (Figure 2).
  23. 23. Nsight – Our recent key milestones with SAP Mobility July 2009 Key partner of RIM/Blackberry and SAP Alliance April 2010 Launched SAP Mobile Apps on iOS and Android July 2012 Nsight Key Partner/Member of the SAP/Sybase Mobile Application Development program Nov 2013 SAP Launches SAP Fiori/UI5 practice, ready-to-deploy Solutions for Enterprise Customers Dec 2014 Nsight delivers Certified SAP Fiori/UI5 App to their customers Dec 2009 Launched SAP Mobile Apps on Blackberry June 2010 Received Recognition and SAP Certification for SAP Mobile Apps Dec 2012 Supported SAP product teams exclusively to deliver and test the MAF - Mobile Application Framework 1.0 Sep 2014 Nsight Co-innovates and co- develops Fiori Apps with SAP product development team
  24. 24. 3D Approach to UX implementation
  25. 25. 3D Approach to UX implementation TODAY Functional–based applicants From : One Transaction for multiple roles Exposing all data & functions to al users From : Multiple entry points for the user and inconsistent user experience ( e.g. ERP vs CRM) SAP Fiori UX To: Decomposed apps for each role Exposing only relevant data and functions To: One entry point for the user and UX Following common design directions Role-based applications
  26. 26. SAP Fiori App from Nsight – Screen shot 1
  27. 27. SAP Fiori App from Nsight – Screen shot 2
  28. 28. SAP Fiori App from Nsight – Screen shot 3 Service Order listings using priority based sorting Color coding to indicate priority & Status
  29. 29. SAP Fiori App from Nsight – Screen shot 4 Service Order Detailed Information
  30. 30. SAP Fiori App from Nsight – Screen shot 5 Item Level Information
  31. 31. SAP Fiori App from Nsight – Screen shot 5 Inbuilt Google map integration for address navigation Telephonic integration to support calling
  32. 32. Capabilities and Offerings
  33. 33. Nsight - Corporate Profile Headquartered in Santa Clara, CA (Silicon Valley) • Additional offices in New Jersey & Vancouver, BC, Canada • Offshore/Offsite development facilities – India • Founded in 2005, Privately Held and Profitable Solution Focus • CRM, SAP SCM, Business Objects, SRM, HCM, Financial • SAP Mobility (Syclo, SMP, SAP Fiori , UI5 Apps) • Salesforce.com (Marketing, Sales, Service, Apex) • Microsoft • Apple i/OS • Google Android • RIM/Blackberry • Adobe • Kony
  34. 34. OUR TEAM Executive Summary Led by experienced industry experts who average 10 years of IT experience • Provide leadership from strategy and conceptualization to implementation • Experienced in different methodologies in a wide spectrum of industries • Application Focus on ERP, Cloud, Mobility and Microsoft technologies • Offers complete business and IT solutions around Mobility, CRM, Supply Chain, Business Intelligence and backend operational applications • Conversant with business processes and IT needs of clients OUR SERVICES Nsight offers visionary help in the delivery of consulting services • ERP Application Support Services in SAP, and Microsoft • Mobile Strategy and Roadmap • Strategy Consulting • Roadmap Advisory Services • Project Management • Analytics • Supply Chain Optimization • Financials and HR • Security and Compliance • Business Planning systems • Managed Services • Custom Development • Upgrades and Improvements • Remote Support • Off-site development OUR SOLUTIONS Nsight provides a wide range of business value driven offerings to help optimize and accelerate business with our customers • OnTheGo: Solutions for smart phones • SAP Fiori/UI5 Apps • Cloud Integration • Mobile Apps with Multiple • Platform • Real time Computing Solutions • Data Quality and Integration • Closed Loop BPI Analytics • Customer Single View • Effective Email Management • Improved Business Planning • Service Lifecycle Management • Channel Management
  35. 35. Nsight’s Customer Sampling
  36. 36. Offshore Operations • State of the art facility and infrastructure with seating capacity up to 250 • STPI Certified Internet connectivity and bandwidth • with fast ramp up capability • VoIP facility to dial US local/long distance • Customer connectivity thru VPNs Stringent Network, Data and Physical • security policies and periodic audits • ISO 9001:2008 assessed delivery processes and robust Quality Management Processes • Best Practices followed in Service Delivery • Delivery oversight provided at no additional cost • Practice and SME availability to guide the team when requiredv
  37. 37. Center of Excellence Services and Offerings
  38. 38. Nsight – Our recent key milestones with SAP Mobility July 2009 Key partner of RIM/Blackberry and SAP Alliance April 2010 Launched SAP Mobile Apps on iOS and Android July 2012 Nsight Key Partner/Member of the SAP/Sybase Mobile Application Development program Nov 2013 SAP Launches SAP Fiori/UI5 practice, ready-to-deploy Solutions for Enterprise Customers Dec 2014 Nsight delivers Certified SAP Fiori/UI5 App to their customers Dec 2009 Launched SAP Mobile Apps on Blackberry June 2010 Received Recognition and SAP Certification for SAP Mobile Apps Dec 2012 Supported SAP product teams exclusively to deliver and test the MAF - Mobile Application Framework 1.0 Sep 2014 Nsight Co-innovates and co- develops Fiori Apps with SAP product development team
  39. 39. Nsight’s Mobile offering - OnTheGo® Real-time capture of SAP transactions from your mobile device Online & Offline modes for anytime, anywhere connectivity Synchronize with SAP and get live updates 360View of your customer information CRM Portfolio • Account & Contact Management • Marketing Lead Management • Interactions, Activities, Tasks Opportunity Management • Sales Document Status • Service Tickets Service Order Cross Applications • GPS Integration • SAP Workflow • Time & Expense Submission Supply Chain Portfolio • Product Availability • Shipment Tracking • Stock Overview Analytics Portfolio • Opportunity Pipeline Analysis • Sales Performance Management
  40. 40. Sample SAP Mobile Apps
  41. 41. Sample SAP Mobile Apps
  42. 42. SAP Fiori App – Field Service order
  43. 43. Nsight Unique Differentiators Enables quick deployment and validation of the infrastructure required to run Mobile and UI aps, within fixed time and cost boundaries Team highly experienced in SAP backend and integration technologies Provide best practices for the deployment of production ready, secure Mobile/Fiori infrastructure Operationalize immediately and bring instant value to users Minimized risk with a guaranteed timeline and predictable upfront costs Prepackaged and predefined i.e bringing down the cost of implementation and providing a better ROI
  44. 44. User Experience Best Practices and Supported ROI
  45. 45. SAP UX Tools The new UI Experience
  46. 46. Analytical app Change appApproval app Facts Sheets Newss app Proccess app Shopping app SAP Fiori - Application Types Represents a personalized, responsive and simple user experience across devices and deployment options. More than 300+ role-based apps Supports variety of roles in line of business includes HR, Finance, Manufacturing, Procurement Sales
  47. 47. Delight USERS Foster INNOVATION Build on STANDARDS Any screen on any device Unmatched Extensibility Enterprise Readiness Cutting-Edge controls Timeless SAP Data Consumption Eclipse-Based Design time Powerful Theming & Branding Fast Cross-Platform Release Cycles Openness and Flexibility Efficiency and Performance Productivity Services Great Productivity Business Case for UI Investment • Extend the value of existing SAP investments • Become operational within weeks, saving time and cost of implementation • Extensive partner support to leverage ready-made applications • Simplified user experience for all user types e.g. support managers, sales representatives and purchasing agents • Accessible from desktop and mobile devices, enabling employees to complete their tasks from anywhere
  48. 48. SAP Fiori - Architecture Overview
  49. 49. Architecture APP VIEW & CONTROLLER Master View & Controller DetailView & Controller MODEL
  50. 50. Architecture Index.html Component.js App view App Controller Mock Model ll8 n Model utII (Formatter.js) Master Controller Detail Controller … … Master View Detail View sap.m.Page sap.m.Page sap.m.App/ sap.m.SplitApp Navigation Trigger call call call call
  51. 51. AP Fiori Apps UI Add-on Detail
  52. 52. Nsight - Corporate Profile
  53. 53. Best Practices for SAP Fiori Implementation Identify the right Scenarios - Identify frequently used business transactions & one that requires accessing multiple SAP transactions. Classifying the Scenarios – Classification can be done based on roles or it can be done based on transactional, analytical, factsheet & smart business applications Keep it Simple and Intuitive – Follow Fiori design principle of 1-1-3 approach -1 User, 1 Use Case and 3 Screens Leverage Responsive interface – Keep in mind the different channels that end user will use and design the interface accordingly Mobile enabling Enterprise Functions – Many backend functions can be mobile enabled without the need of mobile middleware Beware of limitations – Like Offline support, Bar code scanning etc.
  54. 54. Contact Information Anudeep Bhatia Principal and Managing director 408-393-1552 anu@nsight-inc.com

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