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Webinar, April 25, 2009


Cutting The Cord?
Unraveling the Relationship Between TV and
Streaming Video



Jon Gibs, VP Media Analytics
jon.gibs@nielsen.com

Howard Shimmel, SVP, Nielsen Solutions
Howard.shimmel@nielsen.com




                                                     © 2009 The Nielsen Company
                                         www.nielsen-online.com / www.nielsen.com
Nielsen’s video measurement
methodology




                                        © 2009 The Nielsen Company
                          Page 1
                            www.nielsen-online.com / www.nielsen.com
We’ll get to
empiricism
shortly, but first,
one big question:

Why does it
Why does this
sound so
sound so
plausible?
plausible?




              © 2009 The Nielsen Company
Page 2
  www.nielsen-online.com / www.nielsen.com
Why does it sound so plausible?
Because of this guy. Meet Ben Harris!

                            • Product manager for
                              VideoCensus
                            • Well educated
                            • Clearly young
                            • High income potential
                            • Almost the only person in our
                              office to “cut the cord”
                            • “I never watched much TV to
                              begin with…”




                                                           © 2009 The Nielsen Company
                                             Page 3
                                               www.nielsen-online.com / www.nielsen.com
Only slight growth in “cord cutting”
households
                                                      Growth of Media Platforms
                          70
                                                                                  62%
                          60     55%
                                                                                                Cable and Broadband
                          50
  Percent Of Population




                                                                                                Cable and Narrowband
                          40
                                                                                                Cable and No Internet
                          30
                          20                                                                    No Cable and Broadband

                          10                                                                    No Cable and Narrowband
                                 3.2%                                             3.9%
                          0
                                     08

                               Au 8
                               M8




                                     08
                                     08




                                     09
                                     08




                                     08
                                       8




                               No 8
                                     08
                               M8
                                      8




                                   l‐0




                                  t‐0
                                    ‐0
                                     0
                                    ‐0
                                  r‐0



                                  n‐



                                  g‐




                                  v‐
                                  b‐




                                  p‐
                            n‐




                                  n‐
                                  c‐
                                ay
                                 ar




                                Ju




                               Oc
                               Ap




                               De
                               Ju
                               Fe




                               Se
                          Ja




                               Ja
Source: National People Meter Sample (1/08 to 1/09)




                                                                                                     © 2009 The Nielsen Company
                                                                                         www.nielsen-online.com / www.nielsen.com
Key Finding
Cord Cutting may exist in pockets, however, we find little evidence of it existing
on the broad scale at this point. This finding is based on the following:

  • Online video is changing the nature of Internet use—consistently drawing larger
    audiences and time. All evidence suggests that this growth is happening in tandem
    with TV growth, rather than at its expense

  • There is a significant overlap between DVR and streaming use, particularly among
    those who spend the most time viewing time shifted programming. This suggests
    that once consumers have gotten used to the concept of time shifting, the platform
    shift itself is less relevant

  • To the degree that cord cutting does exist, it does not appear to be a function of
    age, as is generally assumed. Older populations are more likely to be consuming
    long-form online video

  • While some populations are shifting time from TV to the internet, that population is
    less than a third of those who access streaming content and, of those who do shift
    time, that vast majority has shifted 5 percent or less of their time


                                                                                © 2009 The Nielsen Company
                                                                  Page 5
                                                                    www.nielsen-online.com / www.nielsen.com
Is online video big enough to to make
 Is online video big enough make a
 difference?
a difference?
The evolving nature of online video
The evolving nature of online video
We’ve seen extraordinary growth in the
  video category since 2003

                                                            Percent Change by Segment

                                                  Segment            3/03 vs               3/08 vs
                                                                     3/09                  3/09
                                                  E-Mail                 242%                   16%

                                                  Search                 184%                   11%

                                                  Member                 780%                   61%
                                                  Communities
                                                  Video/Movies          1,957%                   8%

                                                  Total (Overall)        175%                    8%




Source: Nielsen Netview, Combined Home and Work



                                                                             © 2009 The Nielsen Company
                                                                 www.nielsen-online.com / www.nielsen.com
Time spent streaming increased
            86 percent over 2008
                                                                Year over Year Growth: Key Video Metrics
                        200
                                                                                                                                                                                 186
                                                 Audience Index
                        180
                                                 Time Spent Index
                        160
  Index to March 2008




                                                 Time per Stream Index
                                                                                                                                                                                 134
                        140
                                                 Streams per Person Index
                                                                                                                                                                                 123
                        120
                                                                                                                                                                                 113
                        100
                            80
                            60
                            40
                            20
                        ‐
                                                                                                        8                                                       9            9
                                          8                          8
                                                   8                                                              08        8
                                                            8                                                                                      9
                                                                                           8                                              8
                                                                                 08                   ‐0                                                      ‐0           ‐0
                                        ‐0                         ‐0
                                                 ‐0                                                                       ‐0
                                                          ‐0                                                                                     ‐0
                                                                                         ‐0                                            ‐0
                                                                                                              ct‐
                                                                            l‐
                                               pr                                                                                                                       ar
                                     ar                                                                                 ov
                                                                 un                    ug         p                                c                      b
                                                       ay                                                                                      an
                                                                         Ju                    Se                                                      Fe
                                                                                                                                De
                                                                J                                                                             J
                                              A                                                             O
                                                                                      A                                N                                            M
                                 M                   M



Source: Nielsen VideoCensus, Combined Home and Work




                                                                                                                                                                    © 2009 The Nielsen Company
                                                                                                                                                  Page 8
                                                                                                                                                    www.nielsen-online.com / www.nielsen.com
Significant growth in very young
                         audience—and more wealthy viewers
                                                                     Number of Unique Streamers

                                                                                                                                                                                                                            40%
                         80,000                                                                                        Mar‐08
Unique Streamers (000)




                                                                                                                                                                                                                            35%
                                         12%
                         70,000                                                                                        Mar‐09
                                  14%                                                                                                                                                                                       30%
                         60,000
                                                                                                                                                                                                                            25%
                         50,000                                                                                                                                                                                             20%
                                                                                          18%                                                                                                                               15%
                         40,000                                                                                                                     12%
                                                                                                    14%
                                                                                                                                                                                                                            10%
                                                                                                                                 6%
                         30,000                                                                                                                                          18%
                                                                                                                                                                                                                            5%
                                                                                3%                                                                                                          24%
                         20,000
                                                                                                                                                                                                                            0%
                                                                                                                                                                                                                32%
                                                  34%      4%                                                 13%
                                                                     1%                                             ‐4%
                         10,000                                                                                                                                                                                             ‐5%
                                                                                                                                                                                                                            ‐10%
                             0
                                  Male

                                         Female

                                                  2 ‐ 11

                                                           12 ‐ 17

                                                                      18 ‐ 24

                                                                                25 ‐ 34

                                                                                          35 ‐ 49

                                                                                                    50 ‐ 64




                                                                                                                    $0‐$24,999




                                                                                                                                                    $50,000‐$74,999

                                                                                                                                                                          $75,000‐$99,999

                                                                                                                                                                                            $100,000‐$149,999

                                                                                                                                                                                                                $150,000+
                                                                                                              65+




                                                                                                                                 $25,000‐$49,999 
Source: Nielsen VideoCensus, Combined Home and Work



                                                                                                                                                                                                     © 2009 The Nielsen Company
                                                                                                                                                                      Page 9
                                                                                                                                                                        www.nielsen-online.com / www.nielsen.com
Long-form content skews older,
challenging demo view of cord-cutting




      Age                  Percent Of                                    Age                   Percent Of
                                               Age     Percent Of
     Cohort                 Viewers                                     Cohort                  Viewers
                                              Cohort    Viewers
       2-17                     16%                                        2-17                     16%
                                               2-17       10%

       18-34                    27%                                       18-34                     22%
                                              18-34       27%

        35+                     57%                                        35+                      62%
                                               35+        63%
Source: VideoCensus, Combined Home and Work



                                                                                   © 2009 The Nielsen Company
                                                                    Page 10
                                                                       www.nielsen-online.com / www.nielsen.com
18-24 year-olds decreasing time per stream,
relating to overall streaming population
                                                    Time Per Stream Index


                           120

                           100
   Time Per Stream Index




                           80

                           60                                                                               Dec‐08
                                                                                                            Mar‐09
                           40

                           20

                            0
                                 2 ‐ 17   18 ‐ 24   25 ‐ 34   35 ‐ 49   50 ‐ 64       65+


Source: VideoCensus, Combined Home and Work



                                                                                                 © 2009 The Nielsen Company
                                                                                  Page 11
                                                                                     www.nielsen-online.com / www.nielsen.com
Why? Overall population is watching more, and
kids seem to have different viewing patterns
                                                      Growth In Time Per Stream And
                                                           Streams Per Person

                                                                                                  8%
    160.0                                                                                                                       2.7
                                                                                                                  2.7
    140.0                                                                                                                       2.6
                                                         2.6
    120.0                                                                                                                       2.5
                                18%                                                    2.5
    100.0                                                                                                                       2.4
      80.0                                                                                                                      2.3
                              2.2
      60.0                                                                                                                      2.2
      40.0                                                                                                                      2.1
      20.0                                                                                                                      2.0
                        77.0                          74.4                         126.1                   135.2
       0.0                                                                                                                      1.9
                Universe Dec‐08            Universe Mar‐09                     P18‐24 Dec‐08        P18‐24 March‐09

                                                       Streams Per Person   Time Per Stream

Source: Nielsen VideoCensus, Combined Home and Work



                                                                                                             © 2009 The Nielsen Company
                                                                                              Page 12
                                                                                                 www.nielsen-online.com / www.nielsen.com
Is online videothe same as timemake
 Is time shifting big enough to
 shifting?
a difference?
The evolvingDVR usage to online streaming
 Comparing nature of online video
In aggregate, live TV dominates the
video market
                                                              Percent Of Time Per Media



                                                              1%
                                                       4%
                                                                                          Live TV

                                                                                          DVR
                                                              95%
                                                                                          Streaming




Source: Nielsen Convergence Panel (6/08 – 8/09): Total Only




                                                                                                                  © 2009 The Nielsen Company
                                                                                                      www.nielsen-online.com / www.nielsen.com
Younger demographics tend to turn to
alternative video platforms
                                      Percent of Time Per Platform

                                              1%                         1%               0%                    0%
                 1%                                         1%
                                 2%                                                                     3%
                                                                                   4%
                                                                  5%
         7%                                          10%
                                       11%                                                                      2%
                          13%                                     5%                      2%
         4%
                                                     6%
                                        5%
                          6%




                                                                                                       96%
                                                                                  94%
                                                                  89%
         89%                                         83%
                                       82%
                          79%




        18+              18‐24        25‐34         35‐44        45‐54           55‐64                65+

                           Live TV       DVR/TiVo           DVD/VCR           Streaming
Source: CRE Study 2009




                                                                                                © 2009 The Nielsen Company
                                                                                    www.nielsen-online.com / www.nielsen.com
Baby boomers over-index in streaming
compared to TV and DVR
                                                 Percent of Audience Per Platform

                                                                  7                                           7
                   13
                                                                 18
                                                                                                              26
                   19
                                                                                                                                           Persons 65 ‐ 99
                                                                 25                                                                        Persons 50 ‐ 64
                   22
                                                                                                              29                           Persons 35 ‐ 49
                                                                 17                                                                        Persons 25 ‐ 34
                   14
                                                                                                              15                           Persons 18 ‐ 24
                                                                  9
                   10
                                                                  9                                                                        Persons 12 ‐ 17
                                                                                                              7
                   9
                                                                                                              9                            Persons 2 ‐ 11
                                                                 16
                   14
                                                                                                              8

                  TV                                            DVR                                        Streaming

Source: Nielsen VideoCensus, Combined Home and Work. Npower Live + 7 Custom 75% unification, 3/1-3/31/09




                                                                                                                                  © 2009 The Nielsen Company
                                                                                                                   Page 16
                                                                                                                      www.nielsen-online.com / www.nielsen.com
Daily streaming use peaks throughout
 workday; TV/DVR use during primetime
                                                         Audience By Day-Part
                                        10,000                                                            140,000




                                                                                                                        TV Audience (000)
         Streaming/DVR Audience (000)




                                         9,000
                                                                                                          120,000
                                         8,000
                                                                                                          100,000
                                         7,000
                                         6,000                                                            80,000
                                         5,000
                                                                                                          60,000
                                         4,000
                                         3,000                                                            40,000
                                         2,000
                                                                                                          20,000
                                         1,000
                                             0                                                            0
                                                                                12:00 PM
                                                                                 1:00 PM
                                                                                 2:00 PM
                                                                                 3:00 PM
                                                                                 4:00 PM
                                                                                 5:00 PM
                                                                                 6:00 PM
                                                                                 7:00 PM
                                                                                 8:00 PM
                                                                                 9:00 PM
                                                                                10:00 PM
                                                                                11:00 PM
                                                 12:00 AM
                                                  1:00 AM
                                                  2:00 AM
                                                  3:00 AM
                                                  4:00 AM
                                                  5:00 AM
                                                  6:00 AM
                                                  7:00 AM
                                                  8:00 AM
                                                  9:00 AM
                                                 10:00 AM
                                                 11:00 AM




                                                            Streaming               DVR   TV
Source: Nielsen Video Census, Combined Home and Work. Npower Live + 7 3/1 3/31/09



                                                                                                           © 2009 The Nielsen Company
                                                                                               www.nielsen-online.com / www.nielsen.com
Streamers transition activity from to work,
however, both fall off in primetime
                                                               Audience By Day-Part
                                  10,000
   Streaming/DVR Audience (000)




                                   9,000
                                   8,000
                                   7,000
                                   6,000
                                   5,000
                                   4,000
                                   3,000
                                   2,000
                                   1,000
                                       0


                                     2: M
                                     3: M
                                     4: M
                                     5: M
                                     6: M
                                     7: M
                                     8: M
                                     9: M
                                    10  PM
                                     1: M




                                    11  PM
                                            PM
                                     2: M
                                     3: M
                                     4: M
                                     5: M
                                     6: M
                                     7: M
                                     8: M
                                     9: M
                                    10  AM
                                     1: M




                                    11  AM

                                    12  AM


                                            P
                                            P
                                            P
                                            P
                                            P
                                            P
                                            P
                                            P
                                            P
                                           A
                                           A
                                           A
                                           A
                                           A
                                           A
                                           A
                                           A
                                            A




                                         0 




                                         0 
                                         0 




                                        00
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00

                                         0
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00
                                        00

                                         0
                                         0
                                       :0




                                       :0
                                       :0
                                      :0




                                      :0
                                      :0
                                    12




                                                                   Work            DVR

Source: Nielsen VideoCensus, Combined Home and Work. Npower Live + 7 3/1-3/31/09




                                                                                                     © 2009 The Nielsen Company
                                                                                         www.nielsen-online.com / www.nielsen.com
A small but significant population uses both
DVR and streams video
                                                              Percent Of Audience By Media
                                                                        Segment




                                                                                       DVR Only
                                                              20%
                                     35%
                                                                                       Stream Only

                                                                                       Both
                                                                 27%
                                               19%
                                                                                       Neither




Source: Nielsen Convergence Panel (6/08 – 8/09): Total Only




                                                                                                             © 2009 The Nielsen Company
                                                                                                 www.nielsen-online.com / www.nielsen.com
Those populations most active in time shifting
use both internet and DVR
                                                        Percent Of Time Shifting Audience
                                                               By Media Segment




                                                                                            DVR Only
                                                                           39%
                                        45%
                                                                                            Stream Only


                                                                                            Both
                                                              16%




Source: Nielsen Convergence Panel (6/08 – 8/09): Reflects Time Shifting Quintiles 1 and 2




                                                                                                               © 2009 The Nielsen Company
                                                                                                   www.nielsen-online.com / www.nielsen.com
How manyvideo big enough to make
Is online screens do I need?
 a difference?
The relationship between online video and TV
 The evolving nature of online video
viewing
Begin at the beginning:
 What are the relative sizes of media?




Source: Nielsen VideoCensus, Combined Home and Work. Npower Live + 7 3/1-3/31/09



                                                                                               © 2009 The Nielsen Company
                                                                                   www.nielsen-online.com / www.nielsen.com
The basics: Online streaming is the
icing on the cake
                                                               Minutes Viewing Media

                                    147
          159                                                    142
                                                                                    131                           192
                                                                                            112




                                  8,205
            8,040                                               7,995              7,792                     7,333
                                                                                           6,781




      Oct                          Nov                          Dec                Jan     Feb                      March
                                                                 TV     Online Streaming


Source: Nielsen Convergence Panel (10/08 – 3/09): Total Only




                                                                                                           © 2009 The Nielsen Company
                                                                                               www.nielsen-online.com / www.nielsen.com
Overall, people who like media…like media
                                     Media Consumption Level By Usage Quintile




Source: Nielsen TV/Internet Convergence Research Panel Reporting




                                                                                         © 2009 The Nielsen Company
                                                                          Page 24
                                                                             www.nielsen-online.com / www.nielsen.com
The Tool: Convergence panel methodology
                                                • The ‘Behind The Scenes’ Technology
 What is Nielsen’s Convergence Panel?
     - A panel, separate from Nielsen’s                          TV Viewership Tracking
     People Meter currency panel, where                      Nielsen Media Research People Meter
     both in-home viewing and in-home                       Full production meter including all active
     Internet usage are measured to gauge                         and passive (A/P) capabilities
     cross-platform usage

 To date, the panel includes:
      - Approximately 1,000 households and
      nearly 3,000 persons.
      - The panel is made up of a combination
      of forced turnover homes from our
      National People Meter sample, Local
      People Meter sample, homes exiting the
      National Hispanic Television Index
      sample. It also includes 200 homes                       Online Behavior Tracking
      installed for the field tests used to        NielsenOnline NetSight Meter collects streaming and URLs
      evaluate the impact of adding Internet             Does not collect transactional information or PII
      measurement on TV button pushing                  Collects “Person’s” information via online prompt
      compliance.




                                                                                          © 2009 The Nielsen Company
                                                                              www.nielsen-online.com / www.nielsen.com
                                           25
The analysis: Approximating time shift

• 472 Convergence panelists active from November 2008 to March 2009 and
  panelists that streamed video during the measurement period

• Most numbers are 6-month average to account for news cycles and new
  program introductions

• Share data based on online streaming population in Convergence panel, and
  may not equal similar distributions in National People Meter or VideoCensus
  samples

• Online video consumption includes all video with a one-second qualifier




                                                                          © 2009 The Nielsen Company
                                                           Page 26
                                                              www.nielsen-online.com / www.nielsen.com
Less than one-third of streamers have
shifted time from TV to the Internet
              Percent Of Audience Shifting Time Share (Streaming Universe)




                                                                                Postive TV Share
                                                                                Change
                                                                          29%
                                                 30%
                                                                                No Change

                                                                                Positive Online Share
                                                               41%              Change




Source: Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only




                                                                                                  © 2009 The Nielsen Company
                                                                                      www.nielsen-online.com / www.nielsen.com
The majority of viewers have very small
shifts in consumption




Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only



                                                                                  © 2009 The Nielsen Company
                                                                      www.nielsen-online.com / www.nielsen.com
The highest percent of share change is
among kids and their parents
                                         Share Change By Demographic Segment

       60%
       50%
       40%
       30%
       20%
       10%
         0%
                   Female          Male                      AGE 2 ‐ AGE 12 AGE 18 AGE 25 AGE 35 AGE 50‐              AGE
                                                               11     ‐ 17   ‐ 24   ‐ 34   ‐ 49    64                 65+

                      Postive TV Share Change                            No Change   Positive Online Share Change

Source: Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only



                                                                                                               © 2009 The Nielsen Company
                                                                                                   www.nielsen-online.com / www.nielsen.com
Shifters in general are viewing more TV
regardless of shift
                                                 Media Consumption By Segment

                                                                              34

                                                                                                           212
                             237
                                                                         9,827
                                                                                                          6,708
                            5,717



            Postive TV Share Change                                  No Change                   Positive Online Video
                                                                                                    Share Change

                      Average TV Minutes Per Month                            Average Online Streaming  Minutes Per Month


Source: Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only




                                                                                                                              © 2009 The Nielsen Company
                                                                                                                  www.nielsen-online.com / www.nielsen.com
What’s next?
Extended Screen


What?
 • Emerging industry trend where cable providers are exploring delivering full
   television content (programs and commercials) via the Web
 • Different scenarios for different companies – some in-home only, some
   also out of home, all locked down securely
 • Options for Web-only cable subscriptions discussed
 • Also known as “TV Everywhere (Time Warner Cable) and On-Demand
   Online (Comcast)
 • More questions than answers at this point




                                                                       © 2009 The Nielsen Company
                                                           www.nielsen-online.com / www.nielsen.com
Extended Screen
Scenarios
 • Video-On-Demand
    - Consumers access a library of video content

 • Time-Shifted
    - Web-based access to digital video recorders
      allowing access to record, and also watch
      previously recorded content

 • Live
    - Simultaneous (or near simultaneous) access to
      linear television video content

 • Downloaded
    - Content that is copied down to the computer for
      offline access



                                                                    © 2009 The Nielsen Company
                                                        www.nielsen-online.com / www.nielsen.com
Conclusions
• Share shift does not exist on a level that can be measured nationally

• Though streaming is relatively small, in the long term, there does appear to
  be a shift for some populations to streaming video. This shift does not appear
  to be isolated to any specific demographic group, and might yet be the
  harbinger for future trends

• The shift from TV to Internet at this point is a very small percentage of time
  and given the day part when content is streamed it might have to do with
  watching more streaming programming at work where a TV is less likely to be
  available

• To the degree that share shifts do exist, the ongoing efforts of the cable
  MSO’s to create a cable like environment over the Internet might mitigate any
  shift from a revenue perspective.



                                                                          © 2009 The Nielsen Company
                                                           Page 34
                                                              www.nielsen-online.com / www.nielsen.com
Thank you.
 About Nielsen Online

 Nielsen Online, a service of The Nielsen Company, delivers comprehensive, independent measurement and analysis
 of online and mobile audiences, advertising, video, consumer-generated media, word of mouth, commerce and
 consumer behavior, and includes products previously marketed under the Nielsen//NetRatings, Nielsen BuzzMetrics
 and Nielsen Mobile brands. With high quality, technology-driven products and services, Nielsen Online enables
 clients to make informed business decisions regarding their digital, mobile and marketing strategies.
 For more information, please visit www.nielsen-online.com.
 Also, visit our blog at www.nielsen-online.com/blog.



About The Nielsen Company
The Nielsen Company is a global information and media company with leading market positions in marketing and
consumer information, television and other media measurement, online intelligence, mobile measurement, trade
shows and business publications (Billboard, The Hollywood Reporter, Adweek). The privately held company is active
in more than 100 countries, with headquarters in New York, USA. For more information, please visit,
www.nielsen.com

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Unraveling the Relationship (TV and streaming)

  • 1. Webinar, April 25, 2009 Cutting The Cord? Unraveling the Relationship Between TV and Streaming Video Jon Gibs, VP Media Analytics jon.gibs@nielsen.com Howard Shimmel, SVP, Nielsen Solutions Howard.shimmel@nielsen.com © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 2. Nielsen’s video measurement methodology © 2009 The Nielsen Company Page 1 www.nielsen-online.com / www.nielsen.com
  • 3. We’ll get to empiricism shortly, but first, one big question: Why does it Why does this sound so sound so plausible? plausible? © 2009 The Nielsen Company Page 2 www.nielsen-online.com / www.nielsen.com
  • 4. Why does it sound so plausible? Because of this guy. Meet Ben Harris! • Product manager for VideoCensus • Well educated • Clearly young • High income potential • Almost the only person in our office to “cut the cord” • “I never watched much TV to begin with…” © 2009 The Nielsen Company Page 3 www.nielsen-online.com / www.nielsen.com
  • 5. Only slight growth in “cord cutting” households Growth of Media Platforms 70 62% 60 55% Cable and Broadband 50 Percent Of Population Cable and Narrowband 40 Cable and No Internet 30 20 No Cable and Broadband 10 No Cable and Narrowband 3.2% 3.9% 0 08 Au 8 M8 08 08 09 08 08 8 No 8 08 M8 8 l‐0 t‐0 ‐0 0 ‐0 r‐0 n‐ g‐ v‐ b‐ p‐ n‐ n‐ c‐ ay ar Ju Oc Ap De Ju Fe Se Ja Ja Source: National People Meter Sample (1/08 to 1/09) © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 6. Key Finding Cord Cutting may exist in pockets, however, we find little evidence of it existing on the broad scale at this point. This finding is based on the following: • Online video is changing the nature of Internet use—consistently drawing larger audiences and time. All evidence suggests that this growth is happening in tandem with TV growth, rather than at its expense • There is a significant overlap between DVR and streaming use, particularly among those who spend the most time viewing time shifted programming. This suggests that once consumers have gotten used to the concept of time shifting, the platform shift itself is less relevant • To the degree that cord cutting does exist, it does not appear to be a function of age, as is generally assumed. Older populations are more likely to be consuming long-form online video • While some populations are shifting time from TV to the internet, that population is less than a third of those who access streaming content and, of those who do shift time, that vast majority has shifted 5 percent or less of their time © 2009 The Nielsen Company Page 5 www.nielsen-online.com / www.nielsen.com
  • 7. Is online video big enough to to make Is online video big enough make a difference? a difference? The evolving nature of online video The evolving nature of online video
  • 8. We’ve seen extraordinary growth in the video category since 2003 Percent Change by Segment Segment 3/03 vs 3/08 vs 3/09 3/09 E-Mail 242% 16% Search 184% 11% Member 780% 61% Communities Video/Movies 1,957% 8% Total (Overall) 175% 8% Source: Nielsen Netview, Combined Home and Work © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 9. Time spent streaming increased 86 percent over 2008 Year over Year Growth: Key Video Metrics 200 186 Audience Index 180 Time Spent Index 160 Index to March 2008 Time per Stream Index 134 140 Streams per Person Index 123 120 113 100 80 60 40 20 ‐ 8 9 9 8 8 8 08 8 8 9 8 8 08 ‐0 ‐0 ‐0 ‐0 ‐0 ‐0 ‐0 ‐0 ‐0 ‐0 ‐0 ct‐ l‐ pr ar ar ov un ug p c b ay an Ju Se Fe De J J A O A N M M M Source: Nielsen VideoCensus, Combined Home and Work © 2009 The Nielsen Company Page 8 www.nielsen-online.com / www.nielsen.com
  • 10. Significant growth in very young audience—and more wealthy viewers Number of Unique Streamers 40% 80,000 Mar‐08 Unique Streamers (000) 35% 12% 70,000 Mar‐09 14% 30% 60,000 25% 50,000 20% 18% 15% 40,000 12% 14% 10% 6% 30,000 18% 5% 3% 24% 20,000 0% 32% 34% 4% 13% 1% ‐4% 10,000 ‐5% ‐10% 0 Male Female 2 ‐ 11 12 ‐ 17 18 ‐ 24 25 ‐ 34 35 ‐ 49 50 ‐ 64 $0‐$24,999 $50,000‐$74,999 $75,000‐$99,999 $100,000‐$149,999 $150,000+ 65+ $25,000‐$49,999  Source: Nielsen VideoCensus, Combined Home and Work © 2009 The Nielsen Company Page 9 www.nielsen-online.com / www.nielsen.com
  • 11. Long-form content skews older, challenging demo view of cord-cutting Age Percent Of Age Percent Of Age Percent Of Cohort Viewers Cohort Viewers Cohort Viewers 2-17 16% 2-17 16% 2-17 10% 18-34 27% 18-34 22% 18-34 27% 35+ 57% 35+ 62% 35+ 63% Source: VideoCensus, Combined Home and Work © 2009 The Nielsen Company Page 10 www.nielsen-online.com / www.nielsen.com
  • 12. 18-24 year-olds decreasing time per stream, relating to overall streaming population Time Per Stream Index 120 100 Time Per Stream Index 80 60 Dec‐08 Mar‐09 40 20 0 2 ‐ 17 18 ‐ 24 25 ‐ 34 35 ‐ 49 50 ‐ 64 65+ Source: VideoCensus, Combined Home and Work © 2009 The Nielsen Company Page 11 www.nielsen-online.com / www.nielsen.com
  • 13. Why? Overall population is watching more, and kids seem to have different viewing patterns Growth In Time Per Stream And Streams Per Person 8% 160.0 2.7 2.7 140.0 2.6 2.6 120.0 2.5 18% 2.5 100.0 2.4 80.0 2.3 2.2 60.0 2.2 40.0 2.1 20.0 2.0 77.0 74.4 126.1 135.2 0.0 1.9 Universe Dec‐08 Universe Mar‐09 P18‐24 Dec‐08 P18‐24 March‐09 Streams Per Person Time Per Stream Source: Nielsen VideoCensus, Combined Home and Work © 2009 The Nielsen Company Page 12 www.nielsen-online.com / www.nielsen.com
  • 14. Is online videothe same as timemake Is time shifting big enough to shifting? a difference? The evolvingDVR usage to online streaming Comparing nature of online video
  • 15. In aggregate, live TV dominates the video market Percent Of Time Per Media 1% 4% Live TV DVR 95% Streaming Source: Nielsen Convergence Panel (6/08 – 8/09): Total Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 16. Younger demographics tend to turn to alternative video platforms Percent of Time Per Platform 1% 1% 0% 0% 1% 1% 2% 3% 4% 5% 7% 10% 11% 2% 13% 5% 2% 4% 6% 5% 6% 96% 94% 89% 89% 83% 82% 79% 18+ 18‐24 25‐34 35‐44 45‐54 55‐64 65+ Live TV DVR/TiVo DVD/VCR Streaming Source: CRE Study 2009 © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 17. Baby boomers over-index in streaming compared to TV and DVR Percent of Audience Per Platform 7 7 13 18 26 19 Persons 65 ‐ 99 25 Persons 50 ‐ 64 22 29 Persons 35 ‐ 49 17 Persons 25 ‐ 34 14 15 Persons 18 ‐ 24 9 10 9 Persons 12 ‐ 17 7 9 9 Persons 2 ‐ 11 16 14 8 TV DVR Streaming Source: Nielsen VideoCensus, Combined Home and Work. Npower Live + 7 Custom 75% unification, 3/1-3/31/09 © 2009 The Nielsen Company Page 16 www.nielsen-online.com / www.nielsen.com
  • 18. Daily streaming use peaks throughout workday; TV/DVR use during primetime Audience By Day-Part 10,000 140,000 TV Audience (000) Streaming/DVR Audience (000) 9,000 120,000 8,000 100,000 7,000 6,000 80,000 5,000 60,000 4,000 3,000 40,000 2,000 20,000 1,000 0 0 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM 2:00 AM 3:00 AM 4:00 AM 5:00 AM 6:00 AM 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM Streaming DVR TV Source: Nielsen Video Census, Combined Home and Work. Npower Live + 7 3/1 3/31/09 © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 19. Streamers transition activity from to work, however, both fall off in primetime Audience By Day-Part 10,000 Streaming/DVR Audience (000) 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 2: M 3: M 4: M 5: M 6: M 7: M 8: M 9: M 10  PM 1: M 11  PM PM 2: M 3: M 4: M 5: M 6: M 7: M 8: M 9: M 10  AM 1: M 11  AM 12  AM  P  P  P  P  P  P  P  P P  A  A  A  A  A  A  A  A A 0  0  0  00 00 00 00 00 00 00 00 00 0 00 00 00 00 00 00 00 00 00 0 0 :0 :0 :0 :0 :0 :0 12 Work DVR Source: Nielsen VideoCensus, Combined Home and Work. Npower Live + 7 3/1-3/31/09 © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 20. A small but significant population uses both DVR and streams video Percent Of Audience By Media Segment DVR Only 20% 35% Stream Only Both 27% 19% Neither Source: Nielsen Convergence Panel (6/08 – 8/09): Total Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 21. Those populations most active in time shifting use both internet and DVR Percent Of Time Shifting Audience By Media Segment DVR Only 39% 45% Stream Only Both 16% Source: Nielsen Convergence Panel (6/08 – 8/09): Reflects Time Shifting Quintiles 1 and 2 © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 22. How manyvideo big enough to make Is online screens do I need? a difference? The relationship between online video and TV The evolving nature of online video viewing
  • 23. Begin at the beginning: What are the relative sizes of media? Source: Nielsen VideoCensus, Combined Home and Work. Npower Live + 7 3/1-3/31/09 © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 24. The basics: Online streaming is the icing on the cake Minutes Viewing Media 147 159 142 131 192 112 8,205 8,040 7,995 7,792 7,333 6,781 Oct Nov Dec Jan Feb March TV Online Streaming Source: Nielsen Convergence Panel (10/08 – 3/09): Total Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 25. Overall, people who like media…like media Media Consumption Level By Usage Quintile Source: Nielsen TV/Internet Convergence Research Panel Reporting © 2009 The Nielsen Company Page 24 www.nielsen-online.com / www.nielsen.com
  • 26. The Tool: Convergence panel methodology • The ‘Behind The Scenes’ Technology What is Nielsen’s Convergence Panel? - A panel, separate from Nielsen’s TV Viewership Tracking People Meter currency panel, where Nielsen Media Research People Meter both in-home viewing and in-home Full production meter including all active Internet usage are measured to gauge and passive (A/P) capabilities cross-platform usage To date, the panel includes: - Approximately 1,000 households and nearly 3,000 persons. - The panel is made up of a combination of forced turnover homes from our National People Meter sample, Local People Meter sample, homes exiting the National Hispanic Television Index sample. It also includes 200 homes Online Behavior Tracking installed for the field tests used to NielsenOnline NetSight Meter collects streaming and URLs evaluate the impact of adding Internet Does not collect transactional information or PII measurement on TV button pushing Collects “Person’s” information via online prompt compliance. © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com 25
  • 27. The analysis: Approximating time shift • 472 Convergence panelists active from November 2008 to March 2009 and panelists that streamed video during the measurement period • Most numbers are 6-month average to account for news cycles and new program introductions • Share data based on online streaming population in Convergence panel, and may not equal similar distributions in National People Meter or VideoCensus samples • Online video consumption includes all video with a one-second qualifier © 2009 The Nielsen Company Page 26 www.nielsen-online.com / www.nielsen.com
  • 28. Less than one-third of streamers have shifted time from TV to the Internet Percent Of Audience Shifting Time Share (Streaming Universe) Postive TV Share Change 29% 30% No Change Positive Online Share 41% Change Source: Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 29. The majority of viewers have very small shifts in consumption Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 30. The highest percent of share change is among kids and their parents Share Change By Demographic Segment 60% 50% 40% 30% 20% 10% 0% Female Male AGE 2 ‐ AGE 12 AGE 18 AGE 25 AGE 35 AGE 50‐ AGE 11 ‐ 17 ‐ 24 ‐ 34 ‐ 49 64 65+ Postive TV Share Change No Change Positive Online Share Change Source: Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 31. Shifters in general are viewing more TV regardless of shift Media Consumption By Segment 34 212 237 9,827 6,708 5,717 Postive TV Share Change No Change Positive Online Video Share Change Average TV Minutes Per Month Average Online Streaming  Minutes Per Month Source: Nielsen Convergence Panel (11/08 – 3/09): Streaming Population Only © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 33. Extended Screen What? • Emerging industry trend where cable providers are exploring delivering full television content (programs and commercials) via the Web • Different scenarios for different companies – some in-home only, some also out of home, all locked down securely • Options for Web-only cable subscriptions discussed • Also known as “TV Everywhere (Time Warner Cable) and On-Demand Online (Comcast) • More questions than answers at this point © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 34. Extended Screen Scenarios • Video-On-Demand - Consumers access a library of video content • Time-Shifted - Web-based access to digital video recorders allowing access to record, and also watch previously recorded content • Live - Simultaneous (or near simultaneous) access to linear television video content • Downloaded - Content that is copied down to the computer for offline access © 2009 The Nielsen Company www.nielsen-online.com / www.nielsen.com
  • 35. Conclusions • Share shift does not exist on a level that can be measured nationally • Though streaming is relatively small, in the long term, there does appear to be a shift for some populations to streaming video. This shift does not appear to be isolated to any specific demographic group, and might yet be the harbinger for future trends • The shift from TV to Internet at this point is a very small percentage of time and given the day part when content is streamed it might have to do with watching more streaming programming at work where a TV is less likely to be available • To the degree that share shifts do exist, the ongoing efforts of the cable MSO’s to create a cable like environment over the Internet might mitigate any shift from a revenue perspective. © 2009 The Nielsen Company Page 34 www.nielsen-online.com / www.nielsen.com
  • 36. Thank you. About Nielsen Online Nielsen Online, a service of The Nielsen Company, delivers comprehensive, independent measurement and analysis of online and mobile audiences, advertising, video, consumer-generated media, word of mouth, commerce and consumer behavior, and includes products previously marketed under the Nielsen//NetRatings, Nielsen BuzzMetrics and Nielsen Mobile brands. With high quality, technology-driven products and services, Nielsen Online enables clients to make informed business decisions regarding their digital, mobile and marketing strategies. For more information, please visit www.nielsen-online.com. Also, visit our blog at www.nielsen-online.com/blog. About The Nielsen Company The Nielsen Company is a global information and media company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence, mobile measurement, trade shows and business publications (Billboard, The Hollywood Reporter, Adweek). The privately held company is active in more than 100 countries, with headquarters in New York, USA. For more information, please visit, www.nielsen.com