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Lessons learned scrum mastering distributed teams - Agile Manchester 2019

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Slides of my talk "Lessons learned scrum mastering distributed teams" at Agile Manchester 2019

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Lessons learned scrum mastering distributed teams - Agile Manchester 2019

  1. 1. Lessons learned scrum mastering distributed teams Antonio Cobo @Mind_of_AC
  2. 2. @Mind_of_AC
  3. 3. @Mind_of_AC
  4. 4. @Mind_of_AC
  5. 5. @Mind_of_AC
  6. 6. Does any of your team members use instant message app with the mobile? @Mind_of_AC
  7. 7. Does any of your team members answer emails from outside the office? @Mind_of_AC
  8. 8. Does any of your team members work from home one day (or more) a week? @Mind_of_AC
  9. 9. You work on a distributed team! @Mind_of_AC
  10. 10. My current team @Mind_of_AC 1 Business Analyst 1 Product Owner 1 Engineering Lead 1 Delivery Lead 1 Scrum Master* 1 QA 1 Dev 1 Dev 1 Dev 1 Dev 1 Dev *
  11. 11. My previous team @Mind_of_AC 1 Product Owner* 1 Engineering Lead 1 QA 1 Dev 1 Dev 1 Dev 1 Dev 1 Scrum Master 1 Dev 1 Dev 1 Dev 1 Dev 1 Architect 1 Dev
  12. 12. Why do we prefer co-located teams? @Mind_of_AC
  13. 13. @Mind_of_AC
  14. 14. @Mind_of_AC https://www.lynda.com/Business-Skills-tutorials/Communication-Tips/170778-2.html
  15. 15. @Mind_of_AC Is it possible to successfully deliver value on a distributed team?
  16. 16. @Mind_of_AC Ideal scenario vs reality
  17. 17. Communication with my teams @Mind_of_AC
  18. 18. Visual communication is better @Mind_of_AC
  19. 19. Voice communication @Mind_of_AC
  20. 20. Voice communication @Mind_of_AC ● Mute yourself
  21. 21. Voice communication @Mind_of_AC ● Mute yourself ● Webcam on!
  22. 22. Voice communication @Mind_of_AC ● Mute yourself ● Webcam on! ● Breath
  23. 23. Voice communication @Mind_of_AC ● Mute yourself ● Webcam on! ● Breath ● Allow people to talk
  24. 24. Voice communication @Mind_of_AC ● Mute yourself ● Webcam on! ● Breath ● Allow people to talk ● SM ensures everyone participates equally
  25. 25. Voice communication @Mind_of_AC ● Mute yourself ● Webcam on! ● Breath ● Allow people to talk ● SM ensures everyone participates equally
  26. 26. Voice communication @Mind_of_AC ● Mute yourself ● Webcam on! ● Breath ● Allow people to talk ● SM ensures everyone participates equally
  27. 27. Distributed teams events @Mind_of_AC • Daily catch up • Refinement / conversation • Review / demo • Planning / forecasting • Retrospective
  28. 28. Daily catch up @Mind_of_AC
  29. 29. Daily catch up @Mind_of_AC ● Screen share with the digital board
  30. 30. Daily catch up @Mind_of_AC ● Screen share with the digital board ● Allow people to talk
  31. 31. Daily catch up @Mind_of_AC ● Screen share with the digital board ● Allow people to talk ● SM ensures everyone participates equally
  32. 32. Daily catch up @Mind_of_AC ● Screen share with the digital board ● Allow people to talk ● SM ensures everyone participates equally ● If you don’t talk mute yourself! ● Webcam on!
  33. 33. Daily catch up @Mind_of_AC ● Screen share with the digital board ● Allow people to talk ● SM ensures everyone participates equally ● If you don’t talk mute yourself! ● Webcam on!
  34. 34. Daily catch up @Mind_of_AC ● Screen share with the digital board ● Allow people to talk ● SM ensures everyone participates equally ● If you don’t talk mute yourself! ● Webcam on!
  35. 35. Daily catch up tips @Mind_of_AC
  36. 36. Daily catch up tips @Mind_of_AC ● Quick filter on the board (if you walk the people)
  37. 37. Daily catch up tips @Mind_of_AC ● Quick filter on the board (if you walk the people) ● Rotate the person who share the board
  38. 38. Daily catch up tips @Mind_of_AC ● Quick filter on the board (if you walk the people) ● Rotate the person who share the board ● Try to walk the stories on the board
  39. 39. Refinement / conversation @Mind_of_AC
  40. 40. Refinement / conversation @Mind_of_AC ● PO or BA sharing the screen
  41. 41. Refinement / conversation @Mind_of_AC ● PO or BA sharing the screen ● SM to ensure every opinion is considered
  42. 42. Refinement / conversation @Mind_of_AC ● PO or BA sharing the screen ● SM to ensure every opinion is considered ● SM to collect the estimations on direct message
  43. 43. Refinement / conversation @Mind_of_AC ● PO or BA sharing the screen ● SM to ensure every opinion is considered ● SM to collect the estimations on direct message ● If you don’t talk mute yourself! ● Webcam on!
  44. 44. Refinement / conversation @Mind_of_AC ● PO or BA sharing the screen ● SM to ensure every opinion is considered ● SM to collect the estimations on direct message ● If you don’t talk mute yourself! ● Webcam on!
  45. 45. Refinement / conversation @Mind_of_AC ● PO or BA sharing the screen ● SM to ensure every opinion is considered ● SM to collect the estimations on direct message ● If you don’t talk mute yourself! ● Webcam on!
  46. 46. Review / demo @Mind_of_AC
  47. 47. Review / demo @Mind_of_AC ● Every member sharing their screen to demo
  48. 48. Review / demo @Mind_of_AC ● Every member sharing their screen to demo ● SM to invite external people to the demo
  49. 49. Review / demo @Mind_of_AC ● Every member sharing their screen to demo ● SM to invite external people to the demo ● If you don’t talk mute yourself! ● Webcam on!
  50. 50. Review / demo @Mind_of_AC ● Every member sharing their screen to demo ● SM to invite external people to the demo ● If you don’t talk mute yourself! ● Webcam on! ● If nothing to demo… walk the board
  51. 51. Review / demo @Mind_of_AC ● Every member sharing their screen to demo ● SM to invite external people to the demo ● If you don’t talk mute yourself! ● Webcam on! ● If nothing to demo… walk the board
  52. 52. Review / demo @Mind_of_AC ● Every member sharing their screen to demo ● SM to invite external people to the demo ● If you don’t talk mute yourself! ● Webcam on! ● If nothing to demo… walk the board
  53. 53. Planning / forecasting @Mind_of_AC
  54. 54. Planning / forecasting @Mind_of_AC ● PO or SM sharing the screen
  55. 55. Planning / forecasting @Mind_of_AC ● PO or SM sharing the screen ● SM to ensure every opinion is considered
  56. 56. Planning / forecasting @Mind_of_AC ● PO or SM sharing the screen ● SM to ensure every opinion is considered ● If you don’t talk mute yourself! ● Webcam on!
  57. 57. Planning / forecasting @Mind_of_AC ● PO or SM sharing the screen ● SM to ensure every opinion is considered ● If you don’t talk mute yourself! ● Webcam on!
  58. 58. Planning / forecasting @Mind_of_AC ● PO or SM sharing the screen ● SM to ensure every opinion is considered ● If you don’t talk mute yourself! ● Webcam on!
  59. 59. Retrospective @Mind_of_AC
  60. 60. Retrospective @Mind_of_AC ● SM sharing the screen
  61. 61. Retrospective @Mind_of_AC ● SM sharing the screen ● SM to ensure every opinion is considered
  62. 62. Retrospective @Mind_of_AC ● SM sharing the screen ● SM to ensure every opinion is considered ● If you don’t talk mute yourself! ● Webcam on!
  63. 63. Retrospective @Mind_of_AC ● SM sharing the screen ● SM to ensure every opinion is considered ● If you don’t talk mute yourself! ● Webcam on!
  64. 64. Retrospective @Mind_of_AC ● SM sharing the screen ● SM to ensure every opinion is considered ● If you don’t talk mute yourself! ● Webcam on!
  65. 65. Interactive Retrospective Boards @Mind_of_AC
  66. 66. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/
  67. 67. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/
  68. 68. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/
  69. 69. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/
  70. 70. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/
  71. 71. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/
  72. 72. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/
  73. 73. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/
  74. 74. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/ ● Webex whiteboards
  75. 75. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/ ● Webex whiteboards
  76. 76. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/ ● Webex whiteboards ● Confluence page
  77. 77. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/ ● Webex whiteboards ● Confluence page
  78. 78. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/ ● Webex whiteboards ● Confluence page ● Hipchat dedicated room
  79. 79. Interactive Retrospective Boards @Mind_of_AC ● https://www.scatterspoke.com/ ● http://www.ideaboardz.com/ ● Webex whiteboards ● Confluence page ● Hipchat dedicated room
  80. 80. Retrospective tips @Mind_of_AC
  81. 81. Retrospective tips @Mind_of_AC ● Try to change format as much as you can
  82. 82. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/
  83. 83. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/
  84. 84. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/
  85. 85. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/ ● No phones
  86. 86. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/ ● No phones ● No laptops
  87. 87. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/ ● No phones ● No laptops ● Icebreakers are powerful, use them!
  88. 88. Retrospective tips @Mind_of_AC ● Try to change format as much as you can ● Need ideas? https://retromat.org/en/ ● No phones ● No laptops ● Icebreakers are powerful, use them! ● Ask for feedback for each retrospective
  89. 89. Apply to remote retrospective @Mind_of_AC
  90. 90. Apply to remote retrospective @Mind_of_AC ● Prepare for the retro
  91. 91. Apply to remote retrospective @Mind_of_AC ● Prepare for the retro ● Need ideas? Ask the team - www.typeform.com
  92. 92. Apply to remote retrospective @Mind_of_AC ● Prepare for the retro ● Need ideas? Ask the team - www.typeform.com ● Ensure the actions are properly captured
  93. 93. Apply to remote retrospective @Mind_of_AC ● Prepare for the retro ● Need ideas? Ask the team - www.typeform.com ● Ensure the actions are properly captured ● When only one person is remote…
  94. 94. Apply to remote retrospective @Mind_of_AC ● Prepare for the retro ● Need ideas? Ask the team - www.typeform.com ● Ensure the actions are properly captured ● When only one person is remote… ● …find a screen to see ONLY their webcam
  95. 95. Apply to remote retrospective @Mind_of_AC ● Prepare for the retro ● Need ideas? Ask the team - www.typeform.com ● Ensure the actions are properly captured ● When only one person is remote… ● …find a screen to see ONLY their webcam
  96. 96. Wrapping up @Mind_of_AC
  97. 97. Wrapping up @Mind_of_AC • Webcam ON!
  98. 98. Wrapping up @Mind_of_AC • Webcam ON! • Possibility of video call at any moment
  99. 99. Wrapping up @Mind_of_AC • Webcam ON! • Possibility of video call at any moment • Allow people time to talk equally
  100. 100. Wrapping up @Mind_of_AC • Webcam ON! • Possibility of video call at any moment • Allow people time to talk equally • Mute if you don’t talk
  101. 101. Wrapping up @Mind_of_AC • Webcam ON! • Possibility of video call at any moment • Allow people time to talk equally • Mute if you don’t talk • Involve the whole team
  102. 102. Wrapping up @Mind_of_AC • Webcam ON! • Possibility of video call at any moment • Allow people time to talk equally • Mute if you don’t talk • Involve the whole team • Make every retrospective UNIQUE!
  103. 103. Wrapping up @Mind_of_AC • Webcam ON! • Possibility of video call at any moment • Allow people time to talk equally • Mute if you don’t talk • Involve the whole team • Make every retrospective UNIQUE! • If you can, organise regular trips
  104. 104. Antonio Cobo antonio.cobo@bjss.com Thanks! @Mind_of_AC

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