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Cobit5 - Outil de la performance

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COBIT5 - Outil de la performance

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Cobit5 - Outil de la performance

  1. 1. Les Jeudis de l’AFAI De nouveaux modèles pour répondre aux enjeux de Performance Opérationnelle Jeudi 2 octobre 2014, Université Paris Dauphine
  2. 2. Présentation des intervenants •Mickaël Davila, Formateur AFAI, spécialiste Gouvernance & Méthodes •Gérald Audenis, Directeur Général ORSYP Labs (Conseil, Formation, Institut) •Christian Wallon, ancien Responsable de la Gouvernance et de la Performance des processus IT chez TOTAL
  3. 3. Agenda Introduction : Pourquoi un sujet sur la Performance ? COBIT ® 5 : Outil de la Performance Lean IT & TRS : Dans le sillage des méthodes industrielles Optimisation de la Performance des SI et des Services
  4. 4. COBIT ® 5 : Maîtrise de la Performance Mickaël Davila
  5. 5. Les postulats •La Performance, c’est répondre aux objectifs •COBIT® 5, en tant qu’outil de la Gouvernance apporte une réponse dans l’identification de ces objectifs •Zoom sur 3 points de COBIT® 5 –Goals Cascades : déclinaison de IT Balanced Scorecard –Les processus, en particulier MEA01 –L’évaluation : Aptitude des processus
  6. 6. Principes COBIT ® 5 : objectifs et faciliteurs 1. Répondre aux besoins des parties prenantes Objectifs d’entreprise 4. Faciliter une approche globale Objectifs des facilitateurs Objectifs liés au TI Besoins des parties prenantes
  7. 7. Les 7 facilitateurs et leur dimension 2 . Processus Gestion de la Performance des facilitateurs
  8. 8. Goals casades
  9. 9. COBIT® 5 Process Reference Model Assurer la définition et l’entretien d’un référentiel de gouvernance MEA01 Surveiller, évaluer et mesurer la performance et la conformite
  10. 10. MEA01 Surveiller, évaluer et mesurer la performance et la conformite
  11. 11. Level 0: Incomplete Level 5: Optimising Process PA 5.1 Process Innovation PA 5.2 Process Optimization Optimizing The process is continuously improved to meet current and projected business goals PA 4.1 Process Measurement PA 4.2 Process Control Level 4: Predictable Process Predictable The process is executed consistently within defined limits PA 3.1 Process Definition PA 3.2 Process Deployment Level 3: Established Process Established A standard process is defined and used throughout the organization Level 2: Managed PA 2.1 Performance Management PA 2.2 Work Product Management Managed The process is managed and results are specified, controlled and maintained PA1.1 Process Performance Level 1: Performed Performed The process is performed and achieves its purpose Incomplete The process is not implemented or fails to achieve its purpose 6 Process Capability Levels 9 Process Attributes Aptitudes

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