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Overcoming your workforce's resistance to change

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A lot of digital transformation projects a hindered due to the workforce's inbuilt resistance to change — discoverer how you can support your employees to ensure a successful project, maximizing user adoption and ROI.

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Overcoming your workforce's resistance to change

  1. 1. © 2019 AppLearn® All rights reserved Overcoming your workforce’s resistance to change
  2. 2. With the rapid rate of technological growth, drastic change within the workplace has become routine in modern business culture. © 2019 AppLearn® All rights reserved
  3. 3. “The speed of software deployment is greater than the individual speed of behavior change.” Margaret Ruiseal, Partner and Head of HR Transformation Practice, Mercer © 2019 AppLearn® All rights reserved
  4. 4. “70% of change initiatives fail to achieve their goals, largely due to employee resistance.” McKinsey & Company © 2019 AppLearn® All rights reserved
  5. 5. It’s inherently difficult for organizations to overcome people’s natural resistance to change, especially when change occurs so frequently in the workplace. © 2019 AppLearn® All rights reserved© 2019 AppLearn® All rights reserved
  6. 6. However, it is possible; the key is providing enough support and communication throughout the entire change process. © 2019 AppLearn® All rights reserved
  7. 7. Your messaging and delivery is key. © 2019 AppLearn® All rights reserved
  8. 8. The message © 2019 AppLearn® All rights reserved
  9. 9. One generalized support message will not suffice. © 2019 AppLearn® All rights reserved
  10. 10. The software changes you’re implementing won’t affect every employee in the same way; as a result, you can’t expect one generalized message to sufficiently prepare each employee. © 2019 AppLearn® All rights reserved
  11. 11. Taking the time to consider the effect the change will have on your employees, provides you with the tools to settle any worries and enhance the overall perception. © 2019 AppLearn® All rights reserved
  12. 12. The delivery © 2019 AppLearn® All rights reserved
  13. 13. © 2019 AppLearn® All rights reserved Most organizations have the challenge of an email immune audience.
  14. 14. Traditional communication methods such as emails have a low open rate with the actual message often getting lost. © 2019 AppLearn® All rights reserved
  15. 15. The solution to this issue is to use a variety of trackable channels to push your message. Using both in-application and out-of-application communications are necessary to raise awareness and consumability. © 2019 AppLearn® All rights reserved
  16. 16. The inbuilt human resistance to change is a massive hurdle for organizations, that can often be detrimental to change initiatives. © 2019 AppLearn® All rights reserved
  17. 17. © 2019 AppLearn® All rights reserved But, by creating a bespoke message and expanding your communication streams, you can overcome the inbuilt human resistance to change, maximizing user adoption and ROI.
  18. 18. Let’s connect © 2019 AppLearn® All rights reserved

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